Connect Featurebase and SerwerSMS

Both apps 36Featurebase 18SerwerSMS 18

• Trigger
  New Comment

  Triggers when a new comment is posted on a post or changelog.

• Trigger
  New Post

  Triggers when a new post (feature request or feedback) is created on any board.

• Action
  Add tag

  Attaches a workspace tag to a Featurebase conversation on behalf of an admin.

• Action
  Change Post Status

  Moves a post to a different status, optionally emailing its voters.

• Action
  Create Changelog

  Creates a changelog entry announcing a product update, as a draft or live.

• Action
  Create Comment

  Adds a comment to a post or changelog entry.

• Action
  Create or Update Contact

  Creates a contact, or updates the existing one with the same email or user ID.

• Action
  Create Post

  Creates a new post (feature request or feedback) on a Featurebase board.

• Action
  Delete comment

  Deletes a comment. Comments with replies are anonymized and shown as "[deleted]"; comments without replies are removed permanently.

• Action
  Delete Post

  Permanently deletes a post.

• Action
  Get board

  Returns a single feedback board by its ID, including its access controls, feature toggles, post defaults and localized texts.

• Action
  Get Post

  Returns one post (feature request) by its ID.

• Action
  Get user

  Returns a Featurebase user (contact — customer or lead) by its Featurebase ID, including email, name, companies and custom field values.

• Action
  List Boards

  Returns all feedback boards in the workspace.

• Action
  List categories

  Returns all changelog categories in your Featurebase workspace, with their names and colors.

• Action
  List votes

  Returns the users who have upvoted a post, with their name, email, type and companies.

• Action
  Update Post

  Updates a post's title, content, board, ETA or visibility.

• Action
  Upvote Post

  Adds a person as an upvoter on a post.

• Trigger
  New Contact

  Triggers when a new contact is added to the SerwerSMS address book.

• Trigger
  New Message

  Triggers when a new incoming SMS or MMS (reply, ND or NDI message) arrives on the account.

• Action
  Add Blacklisted Phone Number

  Adds a phone number to the blacklist so it receives no messages.

• Action
  Add Contact

  Adds a contact to a group and returns the new contact's ID.

• Action
  Add Sender Name

  Submits a new alphanumeric sender name (up to 11 characters) for SerwerSMS approval.

• Action
  Check Blacklisted Phone Number

  Checks whether a phone number is on the blacklist.

• Action
  Create Group

  Creates a contact group and returns its ID.

• Action
  Delete Contact

  Deletes a contact.

• Action
  Delete Group

  Deletes a contact group, optionally deleting its contacts too.

• Action
  Get Account Limits

  Returns the account type and how many messages of each type (ECO, FULL, MMS, voice, lookup) are left.

• Action
  List Contacts

  Lists contacts, optionally only those in one group or matching a search phrase.

• Action
  List Delivery Reports

  Lists delivery reports of sent messages, filtered by phone number, message ID, status or date range.

• Action
  List Groups

  Lists contact groups with their IDs and contact counts, optionally filtered by name.

• Action
  List Sender Names

  Lists the account's sender names and whether each is approved, pending or rejected.

• Action
  Remove Blacklisted Phone Number

  Removes a phone number from the blacklist.

• Action
  Send SMS

  Sends an SMS with the same text to one phone number. Returns the queued count and the message ID.

• Action
  Update Contact

  Updates an existing contact's details and group.

• Action
  Update Group

  Renames an existing contact group.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.