Connect Feathery and ManageEngine ServiceDesk Plus Cloud

Both apps 30Feathery 13ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  Data Received

  Triggers when an end user submits or updates data on a Feathery form.

• Trigger
  Form Completion

  Triggers when an end user completes a Feathery form.

• Action
  Create Hidden Field

  Creates a hidden field in your Feathery account.

• Action
  Create or Fetch User

  Creates a Feathery end user with the given ID, or returns the existing user, including its SDK key.

• Action
  Create or Update Submission

  Sets field values for a Feathery user and initializes submissions on the given forms.

• Action
  Delete User

  Deletes a Feathery end user and their submissions.

• Action
  Get User Field Data

  Returns every field value a Feathery user submitted across forms.

• Action
  Get User Form Session

  Returns a Feathery user's form session: every form they are working on and their progress.

• Action
  List Document Templates

  Returns document templates uploaded by your Feathery team, optionally filtered by name or tags.

• Action
  List Forms

  Returns your Feathery forms, optionally filtered by tags or active status.

• Action
  List Form Submissions

  Returns submissions for a Feathery form, optionally filtered by user, completion and update time.

• Action
  List Hidden Fields

  Returns all hidden fields in your Feathery account.

• Action
  List Users

  Returns your Feathery end users, optionally filtered by creation time or a field value.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.