---
title: "Connect Facebook Messenger and Trustpilot - APIANT.ai"
description: "When \"New Message Sent to Page\" fires in Facebook Messenger, your agent runs \"Add Review Tags\" in Trustpilot."
canonical: "https://apiant.ai/connect/facebook-messenger-to-trustpilot"
---

# Connect Facebook Messenger and Trustpilot

When **New Message Sent to Page** fires in [Facebook Messenger](https://apiant.ai/connections/facebook-messenger), your agent runs **Add Review Tags** in [Trustpilot](https://apiant.ai/connections/trustpilot), or **New Product Review** in Trustpilot to **Send Media Message** in Facebook Messenger. Describe the whole flow and it is built, tested on every scenario and kept running.

Facebook Messenger **1** trigger Facebook Messenger **8** actions Trustpilot **2** triggers Trustpilot **17** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Facebook Messenger and Trustpilot to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Facebook Messenger and Trustpilot can do together

### From Facebook Messenger to Trustpilot

- When **New Message Sent to Page** in Facebook Messenger then **Add Review Tags** in Trustpilot
- When **New Message Sent to Page** in Facebook Messenger then **Create Invitation** in Trustpilot

### From Trustpilot to Facebook Messenger

- When **New Product Review** in Trustpilot then **Send Media Message** in Facebook Messenger
- When **New Service Review** in Trustpilot then **Send Message** in Facebook Messenger

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Facebook Messenger and Trustpilot

## Triggers and actions 3 triggers · 25 actions

- Trigger

**New Message Sent to Page**

Triggers when someone sends your Facebook Page a new Messenger message.

- Action

**Get Conversation Messages**

Returns the messages in one Messenger conversation of a Facebook Page, newest first.

- Action

**Get Message Details**

Returns one Messenger message sent to or from a Facebook Page.

- Action

**Get Page Conversations**

Lists a Facebook Page's Messenger conversations, newest first.

- Action

**Get User Pages**

Retrieves a list of pages the user manages, including tasks and access tokens.

- Action

**Mark Message Seen**

Marks a person's latest Messenger message to a Facebook Page as seen.

- Action

**Send Media Message**

Sends an image, video, audio clip or file over Messenger from a Facebook Page to a person who has messaged the Page.

- Action

**Send Message**

Sends a Messenger text message from a Facebook Page to a person who has messaged the Page.

- Action

**Toggle Typing Indicator**

Shows or hides the typing indicator in a person's Messenger conversation with a Facebook Page.

- Trigger

**New Product Review**

Triggers when a customer writes a new product review.

- Trigger

**New Service Review**

Triggers when a customer writes a new service review of your business.

- Action

**Add Review Tags**

Adds tags to a service review, keeping its existing tags.

- Action

**Create Invitation**

Sends a customer an email invitation to review your business on Trustpilot.

- Action

**Create Product Review Invitation Link**

Creates a link that asks a customer to review the products they bought.

- Action

**Delete Invitation Data**

Deletes stored invitation data for given customers, or everything older than a date, for privacy requests.

- Action

**Delete Review Reply**

Deletes your reply to a service review.

- Action

**Find Business Unit**

Finds a business unit by its domain, returning its ID, TrustScore and review count.

- Action

**Get Business Unit**

Returns a business unit's public profile: its name, website, TrustScore and review count.

- Action

**Get Product Review**

Returns one product review.

- Action

**Get Product Reviews Summary**

Returns the average star rating and review counts for a product.

- Action

**Get Review Tags**

Returns the tags on a service review.

- Action

**Get Service Review**

Returns one service review, including private details such as the reviewer email and reference ID.

- Action

**List Invitation Templates**

Returns the invitation email templates of a business unit.

- Action

**List Product Reviews**

Returns the product reviews of a business unit, filtered by SKU, language or state.

- Action

**List Products**

Returns the products in your Trustpilot product catalog.

- Action

**List Service Reviews**

Returns the service reviews of a business unit, filtered by stars, language, date, tag or reply state.

- Action

**Remove Review Tag**

Removes one tag from a service review.

- Action

**Reply to Review**

Posts your public reply to a service review, or replaces the existing one.

## Each app on its own

- [ **Facebook Messenger** Facebook Messenger is a messaging app and platform.](https://apiant.ai/connections/facebook-messenger)
- [ **Trustpilot** Trustpilot is the world's most powerful review platform, helping your business collect and easily manage...](https://apiant.ai/connections/trustpilot)

Reviews

## What our customers say

## More from Facebook Messenger

- [ **Facebook Messenger to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/facebook-messenger-to-hubspot)
- [ **Facebook Messenger to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/facebook-messenger-to-salesforce)
- [ **Facebook Messenger to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/facebook-messenger-to-slack)
- [ **Facebook Messenger to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/facebook-messenger-to-google-sheets)
- [ **Facebook Messenger to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/facebook-messenger-to-gmail)
- [ **Facebook Messenger to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/facebook-messenger-to-google-calendar)

## More into Trustpilot

- [ **HubSpot to Trustpilot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trustpilot)
- [ **Salesforce to Trustpilot** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trustpilot)
- [ **Slack to Trustpilot** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-trustpilot)
- [ **Google Sheets to Trustpilot** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-trustpilot)
- [ **Gmail to Trustpilot** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-trustpilot)
- [ **Google Calendar to Trustpilot** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-trustpilot)

Questions

## Facebook Messenger and Trustpilot, answered

###

### What can start an automation from Facebook Messenger?

Any of Facebook Messenger's 1 trigger in the catalog, including New Message Sent to Page. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Trustpilot when something happens in Facebook Messenger?

Any of Trustpilot's 17 actions, including Create Invitation, Create Product Review Invitation Link, Add Review Tags and Find Business Unit. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Trustpilot to Facebook Messenger?

Yes. When something happens in Trustpilot, your agent can act in Facebook Messenger too. This page covers both directions: Trustpilot's triggers and Facebook Messenger's actions are listed here as well.

###

### Do I have to build a connector for Facebook Messenger or Trustpilot?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Facebook Messenger and Trustpilot without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.