--- title: "Connect Facebook Lead Ads and Jitbit Helpdesk - APIANT.ai" description: "When \"New Lead\" fires in Facebook Lead Ads, your agent runs \"Add tag to ticket\" in Jitbit Helpdesk." canonical: "https://apiant.ai/connect/facebook-lead-ads-to-jitbit-helpdesk" --- # Connect Facebook Lead Ads and Jitbit Helpdesk When **New Lead** fires in [Facebook Lead Ads](https://apiant.ai/connections/facebook-lead-ads), your agent runs **Add tag to ticket** in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), or **New Ticket** in Jitbit Helpdesk to **Find Leads** in Facebook Lead Ads. Describe the whole flow and it is built, tested on every scenario and kept running. Facebook Lead Ads **1** trigger Facebook Lead Ads **3** actions Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Facebook Lead Ads and Jitbit Helpdesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Facebook Lead Ads and Jitbit Helpdesk can do together ### From Facebook Lead Ads to Jitbit Helpdesk - When **New Lead** in Facebook Lead Ads then **Add tag to ticket** in Jitbit Helpdesk - When **New Lead** in Facebook Lead Ads then **Create Ticket** in Jitbit Helpdesk ### From Jitbit Helpdesk to Facebook Lead Ads - When **New Ticket** in Jitbit Helpdesk then **Find Leads** in Facebook Lead Ads - When **New Ticket** in Jitbit Helpdesk then **Get Lead** in Facebook Lead Ads Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Facebook Lead Ads and Jitbit Helpdesk ## Triggers and actions 2 triggers · 22 actions - Trigger **New Lead** Triggers when someone submits one of your Facebook or Instagram lead ad forms. Returns the lead's answers plus the ad, campaign and form it came from. - Action **Find Leads** Returns the leads submitted on a lead form, optionally only those received after a given time. - Action **Get Lead** Returns one lead by its ID, with the answers the person gave on the form. - Action **Get Lead Form** Returns a lead form's details, including its status, lead count and questions. - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. ## Each app on its own - [ **Facebook Lead Ads** Facebook lead ads make signing up for business information easy for people and more valuable for businesses.](https://apiant.ai/connections/facebook-lead-ads) - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) Reviews ## What our customers say ## More from Facebook Lead Ads - [ **Facebook Lead Ads to MINDBODY** MINDBODY is a powerful business management software that combines your scheduling, task automation...](https://apiant.ai/connect/facebook-lead-ads-to-mindbody) - [ **Facebook Lead Ads to Mailsac** Disposable Email](https://apiant.ai/connect/facebook-lead-ads-to-mailsac) - [ **Facebook Lead Ads to PDF.co** PDF.co is a set of tools for PDF file and data extraction.](https://apiant.ai/connect/facebook-lead-ads-to-pdf-co) - [ **Facebook Lead Ads to ScraperAPI** ScraperAPI is a data extraction service that transforms websites into structured, automation-ready data](https://apiant.ai/connect/facebook-lead-ads-to-scraperapi) - [ **Facebook Lead Ads to Ultimeter** Ultimeter is the most advanced goal meter and progress bar system for WordPress. You've done the hard work.](https://apiant.ai/connect/facebook-lead-ads-to-ultimeter) - [ **Facebook Lead Ads to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/facebook-lead-ads-to-hubspot) ## More into Jitbit Helpdesk - [ **HubSpot to Jitbit Helpdesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-jitbit-helpdesk) - [ **Google Sheets to Jitbit Helpdesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-jitbit-helpdesk) - [ **Gmail to Jitbit Helpdesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-jitbit-helpdesk) - [ **Google Calendar to Jitbit Helpdesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-jitbit-helpdesk) - [ **Google Drive to Jitbit Helpdesk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-jitbit-helpdesk) - [ **ActiveCampaign to Jitbit Helpdesk** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-jitbit-helpdesk) Questions ## Facebook Lead Ads and Jitbit Helpdesk, answered ### ### What can start an automation from Facebook Lead Ads? Any of Facebook Lead Ads's 1 trigger in the catalog, including New Lead. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Jitbit Helpdesk when something happens in Facebook Lead Ads? Any of Jitbit Helpdesk's 19 actions, including Create New Reply, Create Ticket, Create User and Update company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Jitbit Helpdesk to Facebook Lead Ads? Yes. When something happens in Jitbit Helpdesk, your agent can act in Facebook Lead Ads too. This page covers both directions: Jitbit Helpdesk's triggers and Facebook Lead Ads's actions are listed here as well. ### ### Do I have to build a connector for Facebook Lead Ads or Jitbit Helpdesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Facebook Lead Ads and Jitbit Helpdesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.