# Connect Exist and HelpDesk When **New Attribute Value** fires in [Exist](https://apiant.ai/connections/exist), your agent runs **Add Followers to Ticket** in [HelpDesk](https://apiant.ai/connections/helpdesk), or **New Message in a Ticket** in HelpDesk to **Get User Profile** in Exist. Describe the whole flow and it is built, tested on every scenario and kept running. Exist **1** trigger Exist **11** actions HelpDesk **2** triggers HelpDesk **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Exist and HelpDesk to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Exist and HelpDesk can do together ### From Exist to HelpDesk - When **New Attribute Value** in Exist then **Add Followers to Ticket** in HelpDesk - When **New Attribute Value** in Exist then **Add Tags to Ticket** in HelpDesk ### From HelpDesk to Exist - When **New Message in a Ticket** in HelpDesk then **Get User Profile** in Exist - When **New Ticket** in HelpDesk then **Create Attributes** in Exist Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Exist and HelpDesk ## Triggers and actions 3 triggers · 31 actions - Trigger **New Attribute Value** Triggers when a new daily value is recorded for the chosen Exist attribute, such as steps or mood. - Action **Acquire Attributes** Takes ownership of one or more Exist attributes for this app so it can write their values, creating templated attributes the user doesn't have yet. - Action **Create Attributes** Creates one or more new attributes in the user's Exist account, from a template or as custom attributes, and returns which succeeded and which failed. - Action **Get Attribute Values** Returns the daily values recorded for one of the user's Exist attributes, newest first. - Action **Get Averages** Returns the most recent weekly average values for your Exist attributes, optionally filtered by group, attribute and date range, including historical averages. - Action **Get User Profile** Returns the authenticated Exist user's profile: name, avatar, timezone, local time and unit preferences. - Action **Increment Attribute Values** Adds amounts to the existing daily values of attributes your app owns in Exist, returning each attribute's new total. - Action **List Attributes** Returns the Exist user's attributes (without values), optionally filtered by group, name, or type. - Action **List Attributes with Values** Returns the user's Exist attributes together with their recent daily values. - Action **List Owned Attributes** Returns the user's attributes that your Exist client currently owns, without values. Can be filtered by group, attribute name, manual flag and more. - Action **Release Attributes** Releases your ownership of one or more Exist attributes so another service can provide their data, or they become inactive. - Action **Update Attribute Values** Saves daily total values for attributes you own in Exist, up to 35 at a time, replacing any value already stored for those days. - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** ## Each app on its own - [ **Exist** Personal analytics service that aggregates health, activity, and habit data to reveal correlations across...](https://apiant.ai/connections/exist) - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) Reviews ## What our customers say ## More from Exist - [ **Exist to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/exist-to-hubspot) - [ **Exist to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/exist-to-salesforce) - [ **Exist to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/exist-to-slack) - [ **Exist to Google Sheets** Google Sheets](https://apiant.ai/connect/exist-to-google-sheets) - [ **Exist to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/exist-to-gmail) - [ **Exist to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/exist-to-google-calendar) ## More into HelpDesk - [ **HubSpot to HelpDesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-helpdesk) - [ **Salesforce to HelpDesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-helpdesk) - [ **Slack to HelpDesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-helpdesk) - [ **Google Sheets to HelpDesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpdesk) - [ **Gmail to HelpDesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpdesk) - [ **Google Calendar to HelpDesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpdesk) Questions ## Exist and HelpDesk, answered ### ### What can start an automation from Exist? Any of Exist's 1 trigger in the catalog, including New Attribute Value. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HelpDesk when something happens in Exist? Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from HelpDesk to Exist? Yes. When something happens in HelpDesk, your agent can act in Exist too. This page covers both directions: HelpDesk's triggers and Exist's actions are listed here as well. ### ### Do I have to build a connector for Exist or HelpDesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.