--- title: "Connect Everhour and SolarWinds Service Desk - APIANT.ai" description: "When \"New Client\" fires in Everhour, your agent runs \"Add comment\" in SolarWinds Service Desk." canonical: "https://apiant.ai/connect/everhour-to-solarwinds-service-desk" --- # Connect Everhour and SolarWinds Service Desk When **New Client** fires in [Everhour](https://apiant.ai/connections/everhour), your agent runs **Add comment** in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), or **New Asset** in SolarWinds Service Desk to **Add invoice** in Everhour. Describe the whole flow and it is built, tested on every scenario and kept running. Everhour **5** triggers Everhour **22** actions SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Everhour and SolarWinds Service Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Everhour and SolarWinds Service Desk can do together ### From Everhour to SolarWinds Service Desk - When **New Client** in Everhour then **Add comment** in SolarWinds Service Desk - When **New Task** in Everhour then **Add department** in SolarWinds Service Desk ### From SolarWinds Service Desk to Everhour - When **New Asset** in SolarWinds Service Desk then **Add invoice** in Everhour - When **New Change** in SolarWinds Service Desk then **Create Client** in Everhour Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Everhour and SolarWinds Service Desk ## Triggers and actions 15 triggers · 51 actions - Trigger **New Client** Triggers when a new client is created. - Trigger **New Task** Triggers when a new task created. - Trigger **Project updated** Webhook event api:project:updated. - Trigger **Task updated** Webhook event api:task:updated. - Trigger **Timer Stopped** Triggers when a running timer is stopped. Timer should be with a task. - Action **Add assignment** /resource-planner/assignments. Schedule a user on a project/task. - Action **Add expense** /expenses. Create an expense. - Action **Add invoice** /invoices. Create an invoice for a project/client. - Action **Add Time** Adds your time to a task. - Action **Create Client** Creates a new client. - Action **Create Project** Creates a new project. - Action **Delete project** /projects/{id}. - Action **Delete time record** /tasks/{id}/time. Delete time record for a date/user. - Action **Find Internal Project** Finds a project for creating task/section by name - Action **Find Member** Finds a member by name. - Action **Find Project** Finds a project by name - Action **Find Section** Finds a section by name. - Action **Find Task** Finds a task by name. - Action **Get running timer** Returns the currently running timer for the connected user. - Action **List Assignments** Lists resource-planner assignments, optionally filtered by project, user and date range. - Action **List clients** /clients. Returns all clients. - Action **List Expenses** Lists the team's expenses, each with id, date, amount, category, project, billable and details. - Action **List invoices** /invoices. Returns all invoices. - Action **Update client** /clients/{id}. Update a client's name, business details, etc. - Action **Update project** /projects/{id}. Update project name, users, billing etc. - Action **Update task estimate** /tasks/{id}/estimate. Set a task's time estimate. - Action **Update time record** /tasks/{id}/time. Update time on a task for a date/user. - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. ## Each app on its own - [ **Everhour** Everhour is a time tracking software equipped with budgeting, forward resource planning, expenses tracking...](https://apiant.ai/connections/everhour) - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) Reviews ## What our customers say ## More from Everhour - [ **Everhour to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/everhour-to-hubspot) - [ **Everhour to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/everhour-to-salesforce) - [ **Everhour to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/everhour-to-slack) - [ **Everhour to Google Sheets** Google Sheets](https://apiant.ai/connect/everhour-to-google-sheets) - [ **Everhour to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/everhour-to-gmail) - [ **Everhour to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/everhour-to-google-calendar) ## More into SolarWinds Service Desk - [ **Adobe Acrobat Sign to SolarWinds Service Desk** Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and...](https://apiant.ai/connect/adobe-acrobat-sign-to-solarwinds-service-desk) - [ **HubSpot to SolarWinds Service Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-solarwinds-service-desk) - [ **Salesforce to SolarWinds Service Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-solarwinds-service-desk) - [ **Slack to SolarWinds Service Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-solarwinds-service-desk) - [ **Google Sheets to SolarWinds Service Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-solarwinds-service-desk) - [ **Gmail to SolarWinds Service Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-solarwinds-service-desk) Questions ## Everhour and SolarWinds Service Desk, answered ### ### What can start an automation from Everhour? Any of Everhour's 5 triggers in the catalog, including New Client, New Task, Project updated and Task updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SolarWinds Service Desk when something happens in Everhour? Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SolarWinds Service Desk to Everhour? Yes. When something happens in SolarWinds Service Desk, your agent can act in Everhour too. This page covers both directions: SolarWinds Service Desk's triggers and Everhour's actions are listed here as well. ### ### Do I have to build a connector for Everhour or SolarWinds Service Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Everhour and SolarWinds Service Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.