--- title: "Connect Everhour and ServiceNow - APIANT.ai" description: "When \"New Client\" fires in Everhour, your agent runs \"Add File Attachment to Record\" in ServiceNow." canonical: "https://apiant.ai/connect/everhour-to-servicenow" --- # Connect Everhour and ServiceNow When **New Client** fires in [Everhour](https://apiant.ai/connections/everhour), your agent runs **Add File Attachment to Record** in [ServiceNow](https://apiant.ai/connections/servicenow), or **New Attachment Added** in ServiceNow to **Add invoice** in Everhour. Describe the whole flow and it is built, tested on every scenario and kept running. Everhour **5** triggers Everhour **22** actions ServiceNow **7** triggers ServiceNow **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Everhour and ServiceNow to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Everhour and ServiceNow can do together ### From Everhour to ServiceNow - When **New Client** in Everhour then **Add File Attachment to Record** in ServiceNow - When **New Task** in Everhour then **Create Record** in ServiceNow ### From ServiceNow to Everhour - When **New Attachment Added** in ServiceNow then **Add invoice** in Everhour - When **New Comment Added** in ServiceNow then **Create Client** in Everhour Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Everhour and ServiceNow ## Triggers and actions 12 triggers · 29 actions - Trigger **New Client** Triggers when a new client is created. - Trigger **New Task** Triggers when a new task created. - Trigger **Project updated** Webhook event api:project:updated. - Trigger **Task updated** Webhook event api:task:updated. - Trigger **Timer Stopped** Triggers when a running timer is stopped. Timer should be with a task. - Action **Add assignment** /resource-planner/assignments. Schedule a user on a project/task. - Action **Add expense** /expenses. Create an expense. - Action **Add invoice** /invoices. Create an invoice for a project/client. - Action **Add Time** Adds your time to a task. - Action **Create Client** Creates a new client. - Action **Create Project** Creates a new project. - Action **Delete project** /projects/{id}. - Action **Delete time record** /tasks/{id}/time. Delete time record for a date/user. - Action **Find Internal Project** Finds a project for creating task/section by name - Action **Find Member** Finds a member by name. - Action **Find Project** Finds a project by name - Action **Find Section** Finds a section by name. - Action **Find Task** Finds a task by name. - Action **Get running timer** Returns the currently running timer for the connected user. - Action **List Assignments** Lists resource-planner assignments, optionally filtered by project, user and date range. - Action **List clients** /clients. Returns all clients. - Action **List Expenses** Lists the team's expenses, each with id, date, amount, category, project, billable and details. - Action **List invoices** /invoices. Returns all invoices. - Action **Update client** /clients/{id}. Update a client's name, business details, etc. - Action **Update project** /projects/{id}. Update project name, users, billing etc. - Action **Update task estimate** /tasks/{id}/estimate. Set a task's time estimate. - Action **Update time record** /tasks/{id}/time. Update time on a task for a date/user. - Trigger **New Attachment Added** Triggered when a new attachment is added. - Trigger **New Comment Added** Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries. - Trigger **New Record** Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query. - Trigger **New Work Note Added** Triggered when a new work note is added to a record (e.g. incident) in ServiceNow. - Trigger **New Work Notes (Cisco)** Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id. - Trigger **Two-way sync new and updated incidents (Cisco)** A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions. - Trigger **Two-way sync new and updated tables** A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions. - Action **Add Comment to Incident** Adds a customer-visible comment to an incident (by sys_id) via the incident table. - Action **Add File Attachment to Record** Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content. - Action **Add Work Note to Incident** Adds an internal work note to an incident (by sys_id) via the incident table. - Action **Create Record** Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object. - Action **Delete Record** Deletes a record by sys_id from the specified ServiceNow table. - Action **List Records** Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated. - Action **Update Record** Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object. ## Each app on its own - [ **Everhour** Everhour is a time tracking software equipped with budgeting, forward resource planning, expenses tracking...](https://apiant.ai/connections/everhour) - [ **ServiceNow** ServiceNow is a digital workflow and IT service management platform.](https://apiant.ai/connections/servicenow) Reviews ## What our customers say ## More from Everhour - [ **Everhour to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/everhour-to-hubspot) - [ **Everhour to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/everhour-to-salesforce) - [ **Everhour to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/everhour-to-slack) - [ **Everhour to Google Sheets** Google Sheets](https://apiant.ai/connect/everhour-to-google-sheets) - [ **Everhour to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/everhour-to-gmail) - [ **Everhour to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/everhour-to-google-calendar) ## More into ServiceNow - [ **HubSpot to ServiceNow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-servicenow) - [ **Salesforce to ServiceNow** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-servicenow) - [ **Google Sheets to ServiceNow** Google Sheets](https://apiant.ai/connect/google-sheets-to-servicenow) - [ **Gmail to ServiceNow** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-servicenow) - [ **Google Calendar to ServiceNow** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-servicenow) - [ **Google Drive to ServiceNow** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-servicenow) Questions ## Everhour and ServiceNow, answered ### ### What can start an automation from Everhour? Any of Everhour's 5 triggers in the catalog, including New Client, New Task, Project updated and Task updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ServiceNow when something happens in Everhour? Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ServiceNow to Everhour? Yes. When something happens in ServiceNow, your agent can act in Everhour too. This page covers both directions: ServiceNow's triggers and Everhour's actions are listed here as well. ### ### Do I have to build a connector for Everhour or ServiceNow? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Everhour and ServiceNow without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.