--- title: "Connect Event Tickets and Trengo - APIANT.ai" description: "When \"New Order\" fires in Event Tickets, your agent runs \"Add internal note to ticket\" in Trengo." canonical: "https://apiant.ai/connect/event-tickets-to-trengo" --- # Connect Event Tickets and Trengo When **New Order** fires in [Event Tickets](https://apiant.ai/connections/event-tickets), your agent runs **Add internal note to ticket** in [Trengo](https://apiant.ai/connections/trengo), or **New Internal Note** in Trengo to **Find Tickets and RSVPs** in Event Tickets. Describe the whole flow and it is built, tested on every scenario and kept running. Event Tickets **4** triggers Event Tickets **4** actions Trengo **3** triggers Trengo **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Event Tickets and Trengo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Event Tickets and Trengo can do together ### From Event Tickets to Trengo - When **New Order** in Event Tickets then **Add internal note to ticket** in Trengo - When **Updated Attendees** in Event Tickets then **Add ticket** in Trengo ### From Trengo to Event Tickets - When **New Internal Note** in Trengo then **Find Tickets and RSVPs** in Event Tickets - When **New Outbound Message** in Trengo then **Get ticket** in Event Tickets Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Event Tickets and Trengo ## Triggers and actions 7 triggers · 19 actions - Trigger **Attendees** Triggers when a new attendee is registered for a ticket or RSVP on your events. - Trigger **Check In** Triggers when an attendee is checked in to an event. - Trigger **New Order** Triggers when a new ticket order is placed, returning the order's attendee record (one per order). - Trigger **Updated Attendees** Triggers when an attendee is added or any of an attendee's details change, such as check-in status. - Action **Find Attendees** Finds ticket attendees by name, email, event, ticket, order status, check-in status and more. - Action **Find Tickets and RSVPs** Searches the tickets and RSVPs on your site by text, optionally limited to an event, provider or availability. - Action **Get attendee** Returns a single attendee by ID, including their ticket, event and check-in status. - Action **Get ticket** Returns a single ticket or RSVP by its ID, including its event, price, capacity and availability. - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. ## Each app on its own - [ **Event Tickets** Sell Tickets and Manage Registration on WordPress.](https://apiant.ai/connections/event-tickets) - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) Reviews ## What our customers say ## More from Event Tickets - [ **Event Tickets to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/event-tickets-to-hubspot) - [ **Event Tickets to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/event-tickets-to-salesforce) - [ **Event Tickets to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/event-tickets-to-slack) - [ **Event Tickets to Google Sheets** Google Sheets](https://apiant.ai/connect/event-tickets-to-google-sheets) - [ **Event Tickets to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/event-tickets-to-gmail) - [ **Event Tickets to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/event-tickets-to-google-calendar) ## More into Trengo - [ **OpenAI to Trengo** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-trengo) - [ **CloudConvert to Trengo** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connect/cloudconvert-to-trengo) - [ **elmah.io to Trengo** Cloud logging for.NET web applications using ELMAH.](https://apiant.ai/connect/elmah-io-to-trengo) - [ **Postman to Trengo** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/postman-to-trengo) - [ **HubSpot to Trengo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trengo) - [ **Salesforce to Trengo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trengo) Questions ## Event Tickets and Trengo, answered ### ### What can start an automation from Event Tickets? Any of Event Tickets's 4 triggers in the catalog, including New Order, Updated Attendees, Attendees and Check In. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Trengo when something happens in Event Tickets? Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Trengo to Event Tickets? Yes. When something happens in Trengo, your agent can act in Event Tickets too. This page covers both directions: Trengo's triggers and Event Tickets's actions are listed here as well. ### ### Do I have to build a connector for Event Tickets or Trengo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Event Tickets and Trengo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.