--- title: "Connect Event Tickets and Order Desk - APIANT.ai" description: "When \"New Order\" fires in Event Tickets, your agent runs \"Create New Order\" in Order Desk." canonical: "https://apiant.ai/connect/event-tickets-to-order-desk" --- # Connect Event Tickets and Order Desk When **New Order** fires in [Event Tickets](https://apiant.ai/connections/event-tickets), your agent runs **Create New Order** in [Order Desk](https://apiant.ai/connections/order-desk), or **New Order Added** in Order Desk to **Find Tickets and RSVPs** in Event Tickets. Describe the whole flow and it is built, tested on every scenario and kept running. Event Tickets **4** triggers Event Tickets **4** actions Order Desk **2** triggers Order Desk **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Event Tickets and Order Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Event Tickets and Order Desk can do together ### From Event Tickets to Order Desk - When **New Order** in Event Tickets then **Create New Order** in Order Desk - When **Updated Attendees** in Event Tickets then **Add Order Item** in Order Desk ### From Order Desk to Event Tickets - When **New Order Added** in Order Desk then **Find Tickets and RSVPs** in Event Tickets - When **Order Folder Changed** in Order Desk then **Get ticket** in Event Tickets Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Event Tickets and Order Desk ## Triggers and actions 6 triggers · 20 actions - Trigger **Attendees** Triggers when a new attendee is registered for a ticket or RSVP on your events. - Trigger **Check In** Triggers when an attendee is checked in to an event. - Trigger **New Order** Triggers when a new ticket order is placed, returning the order's attendee record (one per order). - Trigger **Updated Attendees** Triggers when an attendee is added or any of an attendee's details change, such as check-in status. - Action **Find Attendees** Finds ticket attendees by name, email, event, ticket, order status, check-in status and more. - Action **Find Tickets and RSVPs** Searches the tickets and RSVPs on your site by text, optionally limited to an event, provider or availability. - Action **Get attendee** Returns a single attendee by ID, including their ticket, event and check-in status. - Action **Get ticket** Returns a single ticket or RSVP by its ID, including its event, price, capacity and availability. - Trigger **New Order Added** Triggered when a new order is added in Order Desk. - Trigger **Order Folder Changed** Triggered when an order moves to a different folder in Order Desk. - Action **Add Order Item** Adds a line item to an existing order in Order Desk. - Action **Add Order Note** Adds a note to an order's history in Order Desk. - Action **Add Shipment** Records a shipment with tracking details against an order in Order Desk. - Action **Change Folder** Moves an order into a different folder in Order Desk. - Action **Change Tag** Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost. - Action **Create Inventory Item** Creates a product in the Order Desk store's inventory. - Action **Create New Order** Creates a new order in Order Desk with its line items, addresses and totals. - Action **Delete Inventory Item** Deletes a product from the Order Desk store's inventory. - Action **Delete Order** Deletes an order from Order Desk. - Action **Delete Order Item** Removes a line item from an order in Order Desk. - Action **Get Inventory Item** Returns one product from the Order Desk store's inventory, including its stock level and your own metadata. - Action **Get Order** Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata. - Action **List Orders** Returns orders from Order Desk, with optional folder, source, customer and date filters. - Action **Set Order Data** Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost. - Action **Set Order Item Data** Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost. - Action **Update Inventory Item** Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost. ## Each app on its own - [ **Event Tickets** Sell Tickets and Manage Registration on WordPress.](https://apiant.ai/connections/event-tickets) - [ **Order Desk** Order Desk's order management software allows you to customize your order management workflow.](https://apiant.ai/connections/order-desk) Reviews ## What our customers say ## More from Event Tickets - [ **Event Tickets to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/event-tickets-to-hubspot) - [ **Event Tickets to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/event-tickets-to-salesforce) - [ **Event Tickets to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/event-tickets-to-slack) - [ **Event Tickets to Google Sheets** Google Sheets](https://apiant.ai/connect/event-tickets-to-google-sheets) - [ **Event Tickets to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/event-tickets-to-gmail) - [ **Event Tickets to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/event-tickets-to-google-calendar) ## More into Order Desk - [ **HubSpot to Order Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-order-desk) - [ **Google Sheets to Order Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-order-desk) - [ **Gmail to Order Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-order-desk) - [ **Google Calendar to Order Desk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-order-desk) - [ **Google Drive to Order Desk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-order-desk) - [ **Mailchimp to Order Desk** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-order-desk) Questions ## Event Tickets and Order Desk, answered ### ### What can start an automation from Event Tickets? Any of Event Tickets's 4 triggers in the catalog, including New Order, Updated Attendees, Attendees and Check In. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Order Desk when something happens in Event Tickets? Any of Order Desk's 16 actions, including Create Inventory Item, Create New Order, Update Inventory Item and Add Order Item. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Order Desk to Event Tickets? Yes. When something happens in Order Desk, your agent can act in Event Tickets too. This page covers both directions: Order Desk's triggers and Event Tickets's actions are listed here as well. ### ### Do I have to build a connector for Event Tickets or Order Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Event Tickets and Order Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.