Connect eSputnik and Zoho FSM

Both apps 30eSputnik 14Zoho FSM 16

• Trigger
  New Contact

  Triggered when a new contact is created in eSputnik, optionally limited to contacts matching the details you enter.

• Trigger
  New Contact in Segment

  Triggers when a contact is added to the eSputnik segment you choose.

• Action
  Add contact to segment

  Adds one or more contacts to a static segment in eSputnik, identified by contact IDs or external customer IDs.

• Action
  Add emails to unsubscribed list

  Adds one or more email addresses to the eSputnik list of unsubscribed contacts.

• Action
  Add/Update Contact

  Adds a new contact or updates the existing matching contact, including its channels, address and additional fields, and returns the contact's ID.

• Action
  Delete contact

  Deletes a contact by its eSputnik contact ID, optionally erasing all of the contact's data permanently.

• Action
  Delete contact from segment

  Removes one or more contacts from a static segment, identified by their eSputnik contact IDs or external customer IDs.

• Action
  Find contacts

  Returns up to 500 contacts that match the specified external ID, email address, phone number, first name or last name.

• Action
  Get contact

  Returns an eSputnik contact by ID, including its channels, address, segments and additional field values. An error occurs if the contact is not found.

• Action
  List segments

  Returns the contact segments in the eSputnik account, optionally narrowed by name, with each segment's id, name and type.

• Action
  Send Email

  Sends an email message to one or more recipients. A new contact is created for any address that does not already exist in eSputnik.

• Action
  Send Event

  Sends a backend event for a contact to eSputnik, where it can start workflows and supply dynamic content for messages.

• Action
  Send Viber message

  Sends a Viber message to a list of phone numbers or to a segment, and returns the queueing result for each recipient. A new contact is created for a phone number that does not exist yet.

• Action
  Subscribe Contact

  Subscribes a contact through a double opt-in flow, creating an unconfirmed contact if none exists or updating the existing one, and returns the contact's ID and email subscription status.

• Trigger
  New Module Entry

  Triggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact.

• Trigger
  New/Updated Module Entry

  Triggers when a record in the chosen Zoho FSM module is created or updated.

• Trigger
  Updated Module Entry

  Triggers when an existing record in the chosen Zoho FSM module is changed.

• Action
  Add asset

  Creates a new asset in Zoho FSM, optionally linked to a part, contact and company.

• Action
  Add company

  Creates a new company record in Zoho FSM.

• Action
  Add contact

  Creates a new contact in Zoho FSM and returns its id.

• Action
  Add estimate

  Creates a new estimate in Zoho FSM for a contact and company, with optional service and part line items.

• Action
  Add note

  Adds a note to a request, estimate, work order, service appointment, contact or asset record.

• Action
  Add request

  Creates a new service request in Zoho FSM for a contact or company.

• Action
  Add service appointment

  Creates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time.

• Action
  Add work order

  Creates a new work order in Zoho FSM with its service line items, customer and addresses.

• Action
  Create Module Entry

  Creates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply.

• Action
  Find Module Entry

  Finds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value.

• Action
  Get Related Records

  Returns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact.

• Action
  Update Module Entry

  Updates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply.

• Action
  Update work order

  Updates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.