# Connect EspoCRM and Pretix When **New contact** fires in [EspoCRM](https://apiant.ai/connections/espocrm), your agent runs **Add order** in [Pretix](https://apiant.ai/connections/pretix), or **New order** in Pretix to **Add contact** in EspoCRM. Describe the whole flow and it is built, tested on every scenario and kept running. EspoCRM **3** triggers EspoCRM **16** actions Pretix **1** trigger Pretix **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want EspoCRM and Pretix to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What EspoCRM and Pretix can do together ### From EspoCRM to Pretix - When **New contact** in EspoCRM then **Add order** in Pretix - When **New Lead** in EspoCRM then **Get order** in Pretix ### From Pretix to EspoCRM - When **New order** in Pretix then **Add contact** in EspoCRM - When **New order** in Pretix then **Add task** in EspoCRM Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with EspoCRM and Pretix ## Triggers and actions 4 triggers · 27 actions - Trigger **New contact** Triggers when a new contact is created in EspoCRM. - Trigger **New Lead** Triggers when a new lead is created in EspoCRM. - Trigger **New opportunity** Triggers when a new opportunity is created in EspoCRM. - Action **Add account** Creates a new account (company) in EspoCRM and returns its attributes. - Action **Add case** Creates a new case (support ticket) in EspoCRM. - Action **Add contact** Creates a new contact in EspoCRM. - Action **Add opportunity** Creates a new opportunity (deal) in EspoCRM and returns the created record. - Action **Add task** Creates a task in EspoCRM, optionally linked to an account, contact, lead, opportunity or case. - Action **Create Lead** Creates a new lead in EspoCRM and returns the created lead record. - Action **Find accounts** Finds EspoCRM accounts whose name matches the text you supply. - Action **Find contacts** Finds contacts whose email address (or another chosen attribute) matches the value you supply, returning every matching contact. - Action **Find Lead** Finds leads in EspoCRM matching a value on a chosen attribute (email address by default). - Action **Get contact** Returns a single EspoCRM contact by its ID, with all its attributes including custom fields. - Action **Get Lead** Returns a single EspoCRM lead by its ID, with all of its fields. - Action **Get Task** Returns one task by its ID, with its subject, status, dates, parent record and assignee. - Action **Update account** Updates an existing account (company) in EspoCRM. Only the fields you fill in are changed. - Action **Update contact** Updates an existing contact in EspoCRM, changing only the fields you fill in. - Action **Update Lead** Updates an existing lead in EspoCRM, changing only the fields you fill in, and returns the updated lead. - Action **Update opportunity** Updates an existing opportunity in EspoCRM, changing only the fields you fill in. - Trigger **New order** Triggered when a new order is placed for a Pretix event. - Action **Add event** Creates a new event under a pretix organizer. Events are always created as not live; add quotas and payment methods before going live. - Action **Add order** Creates a new order in a pretix event, e.g. to import attendees from an external source. - Action **Add voucher** Creates a new voucher in a pretix event. - Action **Add waiting list entry** Adds a person to the waiting list for a product of a Pretix event. - Action **Get order** Returns one order of an event, identified by its order code, including positions, fees, payments, refunds and invoice address. - Action **Get voucher** Returns one voucher of an event with its code, usage limit and tag. - Action **Get waiting list entry** Returns one waiting list entry of an event: the email address and the product it waits for. - Action **List events** Returns all events of an organizer, optionally filtered. - Action **List items** Returns the items (products) of a Pretix event, optionally filtered by name, category, active, admission, tax rate or free-price flag. - Action **List order positions** Lists the order positions (tickets and products) within an event, with optional filters. - Action **List orders** /api/v1/organizers/{organizer}/events/{event}/orders/ - list orders of an event. ## Each app on its own - [ **EspoCRM** EspoCRM is a highly customizable open source CRM software.](https://apiant.ai/connections/espocrm) - [ **Pretix** Event ticketing platform for online ticket sales, check-in, box office, and access control at events.](https://apiant.ai/connections/pretix) Reviews ## What our customers say ## More from EspoCRM - [ **EspoCRM to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/espocrm-to-hubspot) - [ **EspoCRM to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/espocrm-to-salesforce) - [ **EspoCRM to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/espocrm-to-slack) - [ **EspoCRM to Google Sheets** Google Sheets](https://apiant.ai/connect/espocrm-to-google-sheets) - [ **EspoCRM to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/espocrm-to-gmail) - [ **EspoCRM to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/espocrm-to-google-calendar) ## More into Pretix - [ **HubSpot to Pretix** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pretix) - [ **Google Sheets to Pretix** Google Sheets](https://apiant.ai/connect/google-sheets-to-pretix) - [ **Gmail to Pretix** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pretix) - [ **Google Calendar to Pretix** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pretix) - [ **Google Drive to Pretix** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-pretix) - [ **Mailchimp to Pretix** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-pretix) Questions ## EspoCRM and Pretix, answered ### ### What can start an automation from EspoCRM? Any of EspoCRM's 3 triggers in the catalog, including New contact, New Lead and New opportunity. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Pretix when something happens in EspoCRM? Any of Pretix's 11 actions, including Add event, Add order, Add voucher and Add waiting list entry. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Pretix to EspoCRM? Yes. When something happens in Pretix, your agent can act in EspoCRM too. This page covers both directions: Pretix's triggers and EspoCRM's actions are listed here as well. ### ### Do I have to build a connector for EspoCRM or Pretix? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.