Integration
Connect EquipDash and ManageEngine ServiceDesk Plus Cloud
When Booking Status Changed fires in EquipDash, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Add Note to Customer in EquipDash. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want EquipDash and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What EquipDash and ManageEngine ServiceDesk Plus Cloud can do together
From EquipDash to ManageEngine ServiceDesk Plus Cloud
When Booking Status Changed in EquipDash
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to EquipDash
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with EquipDash and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 20 triggers · 50 actions
- Booking Cancelled
Triggers when a booking is cancelled.
- Booking Checked In
Triggers when a booking is checked in.
- Booking Picked Up
Triggers when a booking is picked up.
- Booking Returned
Triggers when a booking is returned.
- Booking Status Changed
Triggers when a booking status changes.
- Booking Updated
Triggers when a booking is updated.
- Customer Updated
Triggers when a customer is updated.
- Experience Created
Triggers when a new experience is created.
- Experience Schedule Created
Triggers when an experience schedule is created.
- Experience Updated
Triggers when an experience is updated.
- Inventory Added
Triggers when inventory is added to a product.
- Inventory Updated
Triggers when inventory is updated.
- New Customer
Triggers when a new customer is created.
- Payment Received
Triggers when a payment is received.
- Product Created
Triggers when a new product is created.
- Product Updated
Triggers when a product is updated.
- Promo Code Created
Triggers when a new promo code is created.
- Shift Created
Triggers when a new shift is created.
- Add Inventory to Product
Adds inventory to a product.
- Add Note to Booking
Adds a note to a booking.
- Add Note to Customer
Adds a note to a customer.
- Add Note to Workshop
Adds a note to a workshop item.
- Add Payment to Booking
Adds a payment to a booking.
- Add Pricing to Product
Adds a pricing tier to a product.
- Add Schedule to Experience
Adds a schedule slot to an experience.
- Add to Workshop
Adds an item to the workshop.
- Archive Experience
Archives an experience.
- Archive Product
Archives a product.
- Cancel Booking
Cancels a booking.
- Check Product Availability
Checks availability of a product for given dates.
- Create Booking
Creates a new booking.
- Create Customer
Creates a new customer.
- Create Experience
Creates a new experience.
- Create Experience Category
Creates a new experience category.
- Create Product
Creates a new product.
- Create Product Category
Creates a new product category.
- Create Promo Code
Creates a new promo code.
- Create Shift
Creates a new staff shift.
- Create Tag
Creates a new tag.
- Create Voucher
Creates a new voucher.
- Delete Customer
Deletes a customer.
- Find Customer
Finds a customer.
- Find Experience
Finds a experience.
- Find Product
Finds a product.
- Find Promo Code
Finds a promo code.
- Find Staff
Finds a staff.
- Find Voucher
Finds a voucher.
- Remove From Workshop
Removes an item from the workshop.
- Update Booking Status
Updates the status of a booking.
- Update Customer
Updates a customer.
- Update Experience
Updates an experience.
- Update Product
Updates a product.
- Update Tags on Booking
Updates the tags on a booking. Provide tag names — existing tags are matched, new tags are created automatically.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
EquipDash and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from EquipDash?
Any of EquipDash's 18 triggers in the catalog, including Booking Status Changed, Booking Updated, Customer Updated and Experience Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in EquipDash?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to EquipDash?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in EquipDash too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and EquipDash's actions are listed here as well.
Do I have to build a connector for EquipDash or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.