Integration
Connect Elai and Zendesk Messaging
When New Video fires in Elai, your agent runs Send Message in Zendesk Messaging, or New Conversation Message in Zendesk Messaging to List users in Elai. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Elai and Zendesk Messaging to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Elai and Zendesk Messaging can do together
From Elai to Zendesk Messaging
When New Video in Elai
then Send Message in Zendesk Messaging
From Zendesk Messaging to Elai
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Elai and Zendesk Messaging
Triggers and actions 3 triggers · 13 actions
- New Video
Triggers when a new video is created in the account.
- Video Ready
Triggers when any video change it's status to "ready", "moderation" or "error".
- Add video
Create a new video (blank/from slides definition).
- Delete video
Delete a video by id.
- Get avatar
Retrieve one avatar by id.
- Get video
Retrieve a single video by id.
- List avatars
List available AI avatars.
- List users
List users in the workspace.
- List videos
List all videos in the workspace.
- List voices
List available languages/voices for speech synthesis.
- Render Video From Template
Request to render one video from a template providing proper tags.
- Update video
Update an existing video's slides/settings.
- New Conversation Message
Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.
- Find Conversation
Finds a customer's messaging conversation from their messaging ID.
- Get Conversation Messages
Returns the most recent messages in a messaging conversation, from both the customer and the business.
- Send Message
Sends a reply into a customer's messaging conversation as your business.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into Zendesk Messaging
Questions
Elai and Zendesk Messaging, answered
What can start an automation from Elai?
Any of Elai's 2 triggers in the catalog, including New Video and Video Ready. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk Messaging when something happens in Elai?
Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk Messaging to Elai?
Yes. When something happens in Zendesk Messaging, your agent can act in Elai too. This page covers both directions: Zendesk Messaging's triggers and Elai's actions are listed here as well.
Do I have to build a connector for Elai or Zendesk Messaging?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.