Integration
Connect Egnyte and Mojo Helpdesk
When New File in Folder fires in Egnyte, your agent runs Add Comment to Ticket in Mojo Helpdesk, or New Ticket in Mojo Helpdesk to Add comment in Egnyte. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Egnyte and Mojo Helpdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Egnyte and Mojo Helpdesk can do together
From Egnyte to Mojo Helpdesk
When New File in Folder in Egnyte
then Add Comment to Ticket in Mojo Helpdesk
When List Folders in Egnyte
then Add Staff Note to Ticket in Mojo Helpdesk
From Mojo Helpdesk to Egnyte
When New Ticket in Mojo Helpdesk
then Add comment in Egnyte
When New Ticket With Due On in Mojo Helpdesk
then Add user in Egnyte
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Egnyte and Mojo Helpdesk
Triggers and actions 6 triggers · 38 actions
Trigger
List FoldersTriggers when a new subfolder appears inside the Egnyte folder you choose.
Trigger
New File in FolderTriggers when a new file is added to the chosen Egnyte folder.
Action
Add commentAdds a comment to a file or folder in Egnyte.
Action
Add linkCreates a shareable link to a file or folder in Egnyte, with optional access, expiry and email settings.
Action
Add userCreates a new user in your Egnyte domain.
Action
Copy file or folderCopies a file or folder in Egnyte to a destination path, optionally renaming it.
Action
Create FolderCreates a new folder at the given path in Egnyte.
Action
Delete file or folderDeletes a file or folder in Egnyte by its path, or a single version of a file. Returns the path of the parent folder.
Action
Delete linkDeletes an Egnyte shared link so it can no longer be used.
Action
Find files by keywordSearches Egnyte files and folders by keyword across names, content, comments and metadata, and returns the matching items.
Action
Get file or folderReturns the details of a file or folder at a given path, optionally including the folder's contents, permissions, locks and custom metadata.
Action
Get userReturns the details of one Egnyte user, including name, email, role, status and group memberships.
Action
List groupsReturns the custom groups in your Egnyte domain, optionally filtered by group name, with each group's members.
Action
List usersReturns the users in your Egnyte domain, optionally narrowed by a filter on username, email or external id.
Action
Move file or folderMoves a file or folder in Egnyte to a new location, optionally renaming it.
Action
Update userUpdates an existing Egnyte user's details such as name, email, status, role, user type and language. Only the values you fill in are changed.
Action
Upload FileUploads a file to a path in Egnyte, creating it or overwriting an existing file at that path (up to 100 MB).
Trigger
New TicketTriggers when a new ticket is created in Mojo Helpdesk.
Trigger
New Ticket With Due OnTriggers when a new Mojo Helpdesk ticket that has a due date is created.
Trigger
New Ticket With Scheduled OnTriggers when a new Mojo Helpdesk ticket that has a scheduled date is created.
Trigger
New UserTriggers when a new user is created in Mojo Helpdesk.
Action
Add assetCreates a new asset in Mojo Helpdesk Asset Management and returns the created asset.
Action
Add Comment to TicketAdds a public comment to a Mojo Helpdesk ticket.
Action
Add Staff Note to TicketAdds an internal staff-only note to a Mojo Helpdesk ticket.
Action
Add Tag to TicketAdds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.
Action
Add task to ticketCreates a task on a ticket, with optional notes, due date, assignee and completion status.
Action
Create TicketCreates a new ticket in Mojo Helpdesk and returns it.
Action
Create UserCreates a new user in Mojo Helpdesk.
Action
Delete ticketPermanently deletes a ticket, including its comments and attachments.
Action
Delete userPermanently deletes a user from Mojo Helpdesk. This cannot be undone.
Action
Find assets by criteriaReturns the assets that match a search query, such as a name, tag, serial number, location or assigned user.
Action
Find User by EmailFinds a Mojo Helpdesk user by email address.
Action
Get assetReturns the details of a single asset, including its status, location, assigned users and attached files.
Action
Get TicketReturns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.
Action
Get UserReturns one Mojo Helpdesk user by ID.
Action
List commentsReturns the comments on a Mojo Helpdesk ticket, including staff notes.
Action
List ticket queuesReturns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.
Action
List ticketsReturns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.
Action
List usersReturns the users (end users and agents) in your Mojo Helpdesk account.
Action
Remove tag from ticketRemoves a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.
Action
Search TicketsFinds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).
Action
Update assetUpdates an existing asset in Mojo Helpdesk, changing only the fields you supply.
Action
Update TicketUpdates an existing Mojo Helpdesk ticket; only the fields you supply change.
Action
Update UserUpdates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Egnyte and Mojo Helpdesk, answered
What can start an automation from Egnyte?
Any of Egnyte's 2 triggers in the catalog, including New File in Folder and List Folders. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mojo Helpdesk when something happens in Egnyte?
Any of Mojo Helpdesk's 23 actions, including Create Ticket, Create User, Update asset and Update Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mojo Helpdesk to Egnyte?
Yes. When something happens in Mojo Helpdesk, your agent can act in Egnyte too. This page covers both directions: Mojo Helpdesk's triggers and Egnyte's actions are listed here as well.
Do I have to build a connector for Egnyte or Mojo Helpdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Egnyte and Mojo Helpdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.