Integration
Connect Easyship to Retently
When Shipment Updated fires in Easyship, your agent runs Create or Update Customer in Retently. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Easyship and Retently to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Easyship can start in Retently
When Shipment Updated in Easyship
then Create or Update Customer in Retently
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Easyship and Retently
Triggers and actions 1 trigger · 30 actions
- Shipment Updated
Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes.
- Add address
Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address.
- Add product
Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices.
- Add return shipment
Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned.
- Add tracking
Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account.
- Create a Shipment
Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates.
- Delete shipment
Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested.
- Find a Shipment
Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches.
- Get shipment
Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking.
- Get shipping rates
Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates.
- Get tracking
Returns a single tracking record, including its courier, status, tracking number and tracking page link.
- List addresses
Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses.
- List couriers
Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name.
- List products
Returns the products saved in your Easyship account, optionally filtered by SKU or category.
- Update shipment
Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings.
- Apply Tag to Response
Adds a tag to a survey response.
- Apply Topic to Response
Adds a topic to a survey response.
- Create or Update Customer
Creates a Retently customer, or updates the existing customer with the same email address, including tags and custom properties.
- Delete Customer
Deletes a customer and all their associated data from Retently, identified by email address.
- Find Company
Finds a Retently company by its website domain (or company ID) and returns its full record.
- Find Customer by Email
Returns up to 20 Retently customers that match the specified email address.
- Get campaign report
Returns NPS/CX score and response-volume report data for a campaign over a date range.
- Get Company
Fetches a company by ID. An error occurs if the company is not found.
- Get Customer
Fetches a customer by ID. An error occurs if the customer is not found.
- Get feedback
Retrieves a single survey response (feedback) by its Retently ID.
- Get latest score
Returns the most recent NPS/CX score snapshot for the account or a given campaign.
- List Campaigns
Lists the survey campaigns in the Retently account.
- List Companies
Returns all companies in the Retently account, with industry, tags, NPS/CSAT/CES metrics and customer counts.
- List Customers
Returns the account's customers, optionally narrowed by email, creation date range or a customer property filter.
- Resubscribe customer
Resubscribes a customer that was previously unsubscribed by the account owner via the API or in-app.
- Unsubscribe Customer
Unsubscribes a customer from receiving future Retently surveys, optionally recording an opt-out message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Easyship
Easyship to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Easyship to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Easyship to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Easyship to Google SheetsGoogle Sheets
Easyship to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Easyship to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Retently
Questions
Easyship and Retently, answered
What can start an automation from Easyship?
Any of Easyship's 1 trigger in the catalog, including Shipment Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Retently when something happens in Easyship?
Any of Retently's 16 actions, including Create or Update Customer, Apply Tag to Response, Apply Topic to Response and Find Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Retently to Easyship?
Retently has no triggers in the catalog today, so automations start in Easyship. If you need the other direction, ask: your agent reads Retently's API documentation and adds it.
Do I have to build a connector for Easyship or Retently?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Easyship and Retently without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.