--- title: "Connect Easyship to respond.io - APIANT.ai" description: "When \"Shipment Updated\" fires in Easyship, your agent runs \"Create Contact\" in respond.io." canonical: "https://apiant.ai/connect/easyship-to-respond-io" --- # Connect Easyship to respond.io When **Shipment Updated** fires in [Easyship](https://apiant.ai/connections/easyship), your agent runs **Create Contact** in [respond.io](https://apiant.ai/connections/respond-io). Describe the whole flow and it is built, tested on every scenario and kept running. Easyship **1** trigger Easyship **14** actions respond.io **28** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Easyship and respond.io to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Easyship can start in respond.io - When **Shipment Updated** in Easyship then **Create Contact** in respond.io - When **Shipment Updated** in Easyship then **Create or Update Contact** in respond.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Easyship and respond.io ## Triggers and actions 1 trigger · 42 actions - Trigger **Shipment Updated** Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes. - Action **Add address** Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address. - Action **Add product** Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices. - Action **Add return shipment** Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned. - Action **Add tracking** Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account. - Action **Create a Shipment** Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates. - Action **Delete shipment** Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested. - Action **Find a Shipment** Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches. - Action **Get shipment** Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking. - Action **Get shipping rates** Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates. - Action **Get tracking** Returns a single tracking record, including its courier, status, tracking number and tracking page link. - Action **List addresses** Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses. - Action **List couriers** Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name. - Action **List products** Returns the products saved in your Easyship account, optionally filtered by SKU or category. - Action **Update shipment** Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings. - Action **Add Comment** Adds an internal comment to a contact's conversation. - Action **Add Space Tag** Creates a tag in the workspace. - Action **Add Tags** Adds tags to a contact. - Action **Create Contact** Creates a contact. Allow a short delay before acting on the new contact, as respond.io processes it first. - Action **Create Custom Field** Creates a contact custom field. - Action **Create or Update Contact** Creates a contact, or updates it when one with that email or phone already exists. - Action **Delete Contact** Deletes a contact. - Action **Delete Space Tag** Deletes a workspace tag. - Action **Find Contact** Finds a contact by ID, email or phone number. - Action **Find Contact Channels** Returns the channels a contact is connected through. - Action **Find Custom Field** Finds a contact custom field by ID. - Action **Find Message** Finds a message of a contact by its ID. - Action **Find User** Finds a workspace user by ID. - Action **Get All Channels** Returns every channel in the workspace. - Action **Get All Closing Notes** Returns the closing note categories of the workspace. - Action **Get All Custom Fields** Returns every contact custom field in the workspace. - Action **Get All Message Templates** Returns the message templates of a channel, such as WhatsApp templates. - Action **Get All Users** Returns every user in the workspace. - Action **Get Many Contacts** Returns the contacts matching a search text and filter conditions. - Action **Get Many Messages** Returns the messages of a contact's conversation. - Action **Merge Contacts** Merges two contacts into one, keeping the field values you give. - Action **Open or Close Conversation** Opens or closes a contact's conversation, with an optional closing note. - Action **Remove Contact Lifecycle** Removes a contact's lifecycle stage. - Action **Remove Tags** Removes tags from a contact. - Action **Send Message** Sends a text message or a file to a contact. - Action **Update Contact** Updates a contact's fields. Fields left blank keep their current value. - Action **Update Contact Lifecycle** Sets a contact's lifecycle stage. - Action **Update Space Tag** Updates a workspace tag. ## Each app on its own - [ **Easyship** Easyship is a shipping platform that allows eCommerce merchants to connect to 250+ courier solutions to help...](https://apiant.ai/connections/easyship) - [ **respond.io** respond.io unifies customer communication across instant messaging, web chat, and email for organizations...](https://apiant.ai/connections/respond-io) Reviews ## What our customers say ## More from Easyship - [ **Easyship to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/easyship-to-hubspot) - [ **Easyship to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/easyship-to-salesforce) - [ **Easyship to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/easyship-to-slack) - [ **Easyship to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/easyship-to-google-sheets) - [ **Easyship to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/easyship-to-gmail) - [ **Easyship to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/easyship-to-google-calendar) ## More into respond.io - [ **HubSpot to respond.io** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-respond-io) - [ **Salesforce to respond.io** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-respond-io) - [ **Slack to respond.io** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-respond-io) - [ **Google Sheets to respond.io** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-respond-io) - [ **Gmail to respond.io** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-respond-io) - [ **Google Calendar to respond.io** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-respond-io) Questions ## Easyship and respond.io, answered ### ### What can start an automation from Easyship? Any of Easyship's 1 trigger in the catalog, including Shipment Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in respond.io when something happens in Easyship? Any of respond.io's 28 actions, including Create Contact, Create Custom Field, Create or Update Contact and Send Message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from respond.io to Easyship? respond.io has no triggers in the catalog today, so automations start in Easyship. If you need the other direction, ask: your agent reads respond.io's API documentation and adds it. ### ### Do I have to build a connector for Easyship or respond.io? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Easyship and respond.io without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.