Integration
Connect Easyship and Request Tracker (RT)
When Shipment Updated fires in Easyship, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add address in Easyship. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Easyship and Request Tracker (RT) to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Easyship and Request Tracker (RT) can do together
From Easyship to Request Tracker (RT)
When Shipment Updated in Easyship
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to Easyship
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Easyship and Request Tracker (RT)
Triggers and actions 4 triggers · 33 actions
- Shipment Updated
Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes.
- Add address
Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address.
- Add product
Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices.
- Add return shipment
Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned.
- Add tracking
Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account.
- Create a Shipment
Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates.
- Delete shipment
Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested.
- Find a Shipment
Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches.
- Get shipment
Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking.
- Get shipping rates
Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates.
- Get tracking
Returns a single tracking record, including its courier, status, tracking number and tracking page link.
- List addresses
Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses.
- List couriers
Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name.
- List products
Returns the products saved in your Easyship account, optionally filtered by SKU or category.
- Update shipment
Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Easyship and Request Tracker (RT), answered
What can start an automation from Easyship?
Any of Easyship's 1 trigger in the catalog, including Shipment Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Easyship?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Easyship?
Yes. When something happens in Request Tracker (RT), your agent can act in Easyship too. This page covers both directions: Request Tracker (RT)'s triggers and Easyship's actions are listed here as well.
Do I have to build a connector for Easyship or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.