# Connect Easyship to Helpdocs

When **Shipment Updated** fires in [Easyship](https://apiant.ai/connections/easyship), your agent runs **Find articles by search term** in [Helpdocs](https://apiant.ai/connections/helpdocs). Describe the whole flow and it is built, tested on every scenario and kept running.

Easyship **1** trigger Easyship **14** actions Helpdocs **1** action

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Easyship and Helpdocs to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Easyship can start in Helpdocs

- When **Shipment Updated** in Easyship then **Find articles by search term** in Helpdocs

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Easyship and Helpdocs

## Triggers and actions 1 trigger · 15 actions

- Trigger

**Shipment Updated**

Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes.

- Action

**Add address**

Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address.

- Action

**Add product**

Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices.

- Action

**Add return shipment**

Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned.

- Action

**Add tracking**

Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account.

- Action

**Create a Shipment**

Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates.

- Action

**Delete shipment**

Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested.

- Action

**Find a Shipment**

Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches.

- Action

**Get shipment**

Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking.

- Action

**Get shipping rates**

Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates.

- Action

**Get tracking**

Returns a single tracking record, including its courier, status, tracking number and tracking page link.

- Action

**List addresses**

Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses.

- Action

**List couriers**

Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name.

- Action

**List products**

Returns the products saved in your Easyship account, optionally filtered by SKU or category.

- Action

**Update shipment**

Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings.

- Action

**Find articles by search term**

Returns the knowledge base articles that match a search term.

## Each app on its own

- [ **Easyship** Easyship is a shipping platform that allows eCommerce merchants to connect to 250+ courier solutions to help...](https://apiant.ai/connections/easyship)
- [ **Helpdocs** AI-powered knowledge base software that helps SaaS teams create self-service help documentation to deflect...](https://apiant.ai/connections/helpdocs)

Reviews

## What our customers say

## More from Easyship

- [ **Easyship to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/easyship-to-hubspot)
- [ **Easyship to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/easyship-to-salesforce)
- [ **Easyship to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/easyship-to-slack)
- [ **Easyship to Google Sheets** Google Sheets](https://apiant.ai/connect/easyship-to-google-sheets)
- [ **Easyship to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/easyship-to-gmail)
- [ **Easyship to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/easyship-to-google-calendar)

## More into Helpdocs

- [ **HubSpot to Helpdocs** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-helpdocs)
- [ **Salesforce to Helpdocs** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-helpdocs)
- [ **Slack to Helpdocs** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-helpdocs)
- [ **Google Sheets to Helpdocs** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpdocs)
- [ **Gmail to Helpdocs** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpdocs)
- [ **Google Calendar to Helpdocs** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpdocs)

Questions

## Easyship and Helpdocs, answered

###

### What can start an automation from Easyship?

Any of Easyship's 1 trigger in the catalog, including Shipment Updated. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Helpdocs when something happens in Easyship?

Any of Helpdocs's 1 action, including Find articles by search term. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Helpdocs to Easyship?

Helpdocs has no triggers in the catalog today, so automations start in Easyship. If you need the other direction, ask: your agent reads Helpdocs's API documentation and adds it.

###

### Do I have to build a connector for Easyship or Helpdocs?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
