---
title: "Connect Easyship to Chatrace - APIANT.ai"
description: "When \"Shipment Updated\" fires in Easyship, your agent runs \"Add contact\" in Chatrace."
canonical: "https://apiant.ai/connect/easyship-to-chatrace"
---

# Connect Easyship to Chatrace

When **Shipment Updated** fires in [Easyship](https://apiant.ai/connections/easyship), your agent runs **Add contact** in [Chatrace](https://apiant.ai/connections/chatrace). Describe the whole flow and it is built, tested on every scenario and kept running.

Easyship **1** trigger Easyship **14** actions Chatrace **22** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Easyship and Chatrace to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Easyship can start in Chatrace

- When **Shipment Updated** in Easyship then **Add contact** in Chatrace
- When **Shipment Updated** in Easyship then **Add tag to contact** in Chatrace

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Easyship and Chatrace

## Triggers and actions 1 trigger · 36 actions

- Trigger

**Shipment Updated**

Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes.

- Action

**Add address**

Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address.

- Action

**Add product**

Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices.

- Action

**Add return shipment**

Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned.

- Action

**Add tracking**

Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account.

- Action

**Create a Shipment**

Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates.

- Action

**Delete shipment**

Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested.

- Action

**Find a Shipment**

Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches.

- Action

**Get shipment**

Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking.

- Action

**Get shipping rates**

Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates.

- Action

**Get tracking**

Returns a single tracking record, including its courier, status, tracking number and tracking page link.

- Action

**List addresses**

Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses.

- Action

**List couriers**

Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name.

- Action

**List products**

Returns the products saved in your Easyship account, optionally filtered by SKU or category.

- Action

**Update shipment**

Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings.

- Action

**Add contact**

Create a new contact.

- Action

**Add custom field**

Create a new custom field definition.

- Action

**Add tag**

Create a new tag.

- Action

**Add tag to contact**

Apply a tag to a contact.

- Action

**Clear contact cart**

Empty a contact's shopping cart.

- Action

**Delete contact custom field value**

Remove a custom field's value from a contact.

- Action

**Delete tag**

Delete a tag.

- Action

**Find contacts by custom field**

Search for contacts by a custom field value.

- Action

**Get AI agent**

Retrieve an AI agent by ID.

- Action

**Get contact**

Retrieve a contact by ID.

- Action

**Get contact custom field value**

Retrieve a custom field's value on a contact.

- Action

**Get custom field**

Retrieve a custom field definition by ID.

- Action

**Get tag**

Retrieve a tag by ID.

- Action

**List AI agents**

List configured AI agents.

- Action

**List custom fields**

List account-level custom field definitions.

- Action

**List tags**

List all account tags.

- Action

**Remove tag from contact**

Remove a tag from a contact.

- Action

**Send file**

Send a file to a contact.

- Action

**Send text message**

Send a text message to a contact.

- Action

**Update AI agent**

Update an AI agent's configuration.

- Action

**Update contact custom field value**

Set a custom field's value on a contact.

- Action

**Update product**

Update a product's details.

## Each app on its own

- [ **Easyship** Easyship is a shipping platform that allows eCommerce merchants to connect to 250+ courier solutions to help...](https://apiant.ai/connections/easyship)
- [ **Chatrace** Omnichannel chatbot platform for automating customer support and sales via WhatsApp, SMS, Messenger...](https://apiant.ai/connections/chatrace)

Reviews

## What our customers say

## More from Easyship

- [ **Easyship to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/easyship-to-hubspot)
- [ **Easyship to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/easyship-to-salesforce)
- [ **Easyship to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/easyship-to-slack)
- [ **Easyship to Google Sheets** Google Sheets](https://apiant.ai/connect/easyship-to-google-sheets)
- [ **Easyship to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/easyship-to-gmail)
- [ **Easyship to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/easyship-to-google-calendar)

## More into Chatrace

- [ **Chaport to Chatrace** Chaport is a live chat for websites designed as a modern messenger.](https://apiant.ai/connect/chaport-to-chatrace)
- [ **HubSpot to Chatrace** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-chatrace)
- [ **Salesforce to Chatrace** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-chatrace)
- [ **Slack to Chatrace** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-chatrace)
- [ **Google Sheets to Chatrace** Google Sheets](https://apiant.ai/connect/google-sheets-to-chatrace)
- [ **Gmail to Chatrace** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-chatrace)

Questions

## Easyship and Chatrace, answered

###

### What can start an automation from Easyship?

Any of Easyship's 1 trigger in the catalog, including Shipment Updated. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Chatrace when something happens in Easyship?

Any of Chatrace's 22 actions, including Send file, Send text message, Update AI agent and Update contact custom field value. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Chatrace to Easyship?

Chatrace has no triggers in the catalog today, so automations start in Easyship. If you need the other direction, ask: your agent reads Chatrace's API documentation and adds it.

###

### Do I have to build a connector for Easyship or Chatrace?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Easyship and Chatrace without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
