Connect EasyRoutes and MiiTel

Both apps 80EasyRoutes 40MiiTel 40

• Trigger
  New Imported Stop

  Triggers when a new stop is imported into your stop library.

• Trigger
  New Route

  Triggers when a new delivery route is created.

• Trigger
  Route Updated

  Triggers when a delivery route is created or changed.

• Action
  Assign Route Driver

  Assigns a driver to a route.

• Action
  Assign Route Vehicle

  Assigns a vehicle to a route.

• Action
  Delete Imported Stop

  Deletes an imported stop from your stop library.

• Action
  Delete Route Stops

  Removes stops from a route.

• Action
  Dispatch Route

  Dispatches a route to its driver.

• Action
  Get Driver

  Returns one driver by ID.

• Action
  Get Imported Stop

  Returns one imported stop by ID.

• Action
  Get Imported Stop Route Info

  Returns the routes an imported stop is on.

• Action
  Get Route

  Returns one delivery route with its stops.

• Action
  Get Route Stop

  Returns one stop on a route, including delivery status and proof of delivery.

• Action
  Get Shopify Order Route Info

  Returns the routes a Shopify order's stop is on.

• Action
  Get Vehicle

  Returns one vehicle by ID.

• Action
  Import Stops

  Imports one or more stops into your EasyRoutes stop library.

• Action
  List Drivers

  Returns the drivers in your EasyRoutes organization, optionally filtered by status.

• Action
  List Imported Stops

  Returns stops imported into your EasyRoutes stop library.

• Action
  List Routes

  Returns recent delivery routes.

• Action
  List Vehicles

  Returns the vehicles in your EasyRoutes organization.

• Action
  Reoptimize Route

  Re-optimizes the stop order of a route.

• Action
  Reorder Route Stop

  Moves a stop to a new position in its route.

• Action
  Resync Route Orders

  Refreshes a route's stops from their Shopify orders.

• Action
  Unassign Route Driver

  Removes the driver from a route.

• Action
  Unassign Route Vehicle

  Removes the vehicle from a route.

• Action
  Undispatch Route

  Recalls a dispatched route from its driver.

• Action
  Update Imported Stop

  Updates an imported stop's details.

• Action
  Update Imported Stop Items

  Replaces the items on an imported stop.

• Action
  Update Imported Stop Location

  Changes the address of an imported stop.

• Action
  Update Imported Stop Tasks

  Replaces the tasks on an imported stop.

• Action
  Update Route

  Updates a route's name, note, tags or limits.

• Action
  Update Route End Location

  Changes where a route ends.

• Action
  Update Route End Tasks

  Replaces the tasks the driver completes at the end of a route.

• Action
  Update Route Start Location

  Changes where a route starts.

• Action
  Update Route Start Tasks

  Replaces the tasks the driver completes at the start of a route.

• Action
  Update Route Stop

  Updates a stop on a route, such as its delivery status or note.

• Action
  Update Route Stop Items

  Replaces the items delivered at a route stop.

• Action
  Update Route Stop Location

  Changes the address of a route stop.

• Action
  Update Route Stop Shopify Order Items

  Replaces the Shopify order items delivered at a route stop.

• Action
  Update Route Stop Tasks

  Replaces the tasks the driver completes at a route stop.

• Trigger
  New Meeting

  Triggers when a new meeting recording is added in MiiTel.

• Trigger
  New Phone Call

  Triggers when a new phone call is recorded in MiiTel.

• Action
  Add tags to a meeting

  Add one or more tags to a video meeting record.

• Action
  Bulk delete multiple meetings

  Delete multiple video meeting records in a single request.

• Action
  Bulk-delete phone call legs

  Delete multiple call-detail records by id; 204 on success.

• Action
  Bulk-delete phone calls

  Delete up to 100 parent phone-call records.

• Action
  Bulk get hold/unhold events

  Fetch hold/unhold events for up to 100 calls in one request ({"holds": [...]}).

• Action
  Bulk get phone call leg transcripts

  Fetch transcripts for up to 20 calls in one request ({"phrases": [...]}).

• Action
  Bulk partially update phone call legs

  Partially update multiple call-detail records, returning {"call_details": [...]}.

• Action
  Bulk update tags on multiple meetings

  Update tags on multiple video meeting records simultaneously.

• Action
  Count meeting recordings per folder

  Count accessible meeting recordings for each requested folder.

• Action
  Create a presigned URL to upload call audio

  Mint a presigned URL for (re-)uploading a call's audio recording.

• Action
  Delete a phone call leg comment

  Delete one comment from a call-detail record.

• Action
  Get a meeting

  Retrieve one video meeting record, wrapped as {"video": {...}}.

• Action
  Get a phone call

  Retrieve one parent phone call and its nested call legs.

• Action
  Get a phone call leg

  Retrieve one call-detail record, wrapped as {"call_detail": {...}}.

• Action
  Increment playback count of a phone call leg

  Record a playback of this phone call leg; returns when it was recorded.

• Action
  List a meeting's viewers

  List the users who have played the video — paginated, most recent first.

• Action
  Record watch time for a phone call leg

  Record how many seconds of this phone call leg were played.

• Action
  Remove tags from a meeting

  Remove one tag from a video meeting record.

• Action
  Replace all tags on a phone call leg

  Replace all existing tags on a call detail with the provided list.

• Action
  Retrieve all tags assigned to a meeting

  Retrieve all tags currently assigned to a video meeting record.

• Action
  Retrieve all tags assigned to a phone call leg

  Retrieve all tags currently assigned to a call detail record.

• Action
  Retrieve a meeting recording's phrase summaries

  Retrieve the summarized transcript phrase groups of a video, by start time.

• Action
  Retrieve a meeting recording's summaries

  Retrieve a video's AI-generated and manual summaries, newest first.

• Action
  Retrieve call quality metrics for a phone call leg

  Retrieve call quality metrics for a specific call detail record.

• Action
  Retrieve dial start timestamp of a phone call leg

  Retrieve a call detail's dial_starts_at (ISO 8601); 404 if the id is unknown.

• Action
  Retrieve the comment list of a meeting recording

  Retrieve a video detail's comments, wrapped as {"video_comments": [...]}.

• Action
  Retrieve the comment list of a phone call leg

  Retrieve a call leg's comments, wrapped as {"comments": [...]}.

• Action
  Retrieve the transcript of a meeting recording

  Retrieve a video's transcript, wrapped as {"phrases": [...]}.

• Action
  Retrieve the transcript of a phone call leg

  Retrieve a call's transcript, one entry per participant track.

• Action
  Retrieve topics extracted from a meeting recording transcript

  Retrieve the list of topics extracted from a video meeting transcript.

• Action
  Search phone call legs

  Searchable list of call-detail records, one row per call leg.

• Action
  Search phone calls

  Search parent phone-call records visible to the caller.

• Action
  Swap analysis participant

  Swap which participant's data is used as the primary source for call analysis.

• Action
  Update a meeting recording summary

  Update the text of an existing summary on a video.

• Action
  Update a meeting's access permission settings

  Update the access permission of a video; returns the updated settings.

• Action
  Update an existing comment on a phone call leg

  Replace the text of one comment on a call-detail record.

• Action
  Update a transcript phrase of a phone call leg

  Correct one transcript phrase, returning the stored phrase as {"phrase": {...}}.

• Action
  Update the after-call-work end time of a phone call leg

  Update a call detail's After Call Work end timestamp (ISO 8601); 409 if already finalized.

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