Integration
Connect EasyPost and HelpDesk
When New tracker update fires in EasyPost, your agent runs Add Followers to Ticket in HelpDesk, or New Message in a Ticket in HelpDesk to Add address in EasyPost. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want EasyPost and HelpDesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What EasyPost and HelpDesk can do together
From EasyPost to HelpDesk
When New tracker update in EasyPost
then Add Followers to Ticket in HelpDesk
From HelpDesk to EasyPost
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with EasyPost and HelpDesk
Triggers and actions 3 triggers · 31 actions
- New tracker update
Triggers when EasyPost reports a tracker was created or updated, such as a new scan or status change on a package.
- Add address
Creates an address (a person, place or organization) in EasyPost, optionally verifying it for deliverability. Returns the saved address with any verification results.
- Add batch
Creates a batch of shipments in EasyPost, so they can be bought, labelled, manifested or picked up together. A batch can also be created empty and shipments added later.
- Add pickup
Creates a pickup request for a purchased shipment and returns the available pickup rates, which must then be bought to schedule the pickup.
- Add refund
Requests refunds for one or more purchased shipping labels by carrier and tracking code, and returns the resulting refund records.
- Add shipment
Creates a shipment from a destination address, an origin address and a parcel, and returns the shipment with its available shipping rates.
- Add tracker
Creates a tracker for a package tracking code (for labels bought outside EasyPost) and returns its current tracking status and history.
- Buy shipment
Purchases a shipping label for an existing shipment using the selected rate, returning the tracking code and postage label.
- Get address
Returns an address saved in EasyPost by its ID, including its verification results.
- Get batch
Returns a batch of shipments, including its state, shipment statuses, consolidated label and scan form.
- Get pickup
Returns a scheduled carrier pickup, including its status, confirmation number, address and available pickup rates.
- Get shipment
Returns a shipment, including its addresses, parcel, rates, label and tracking details.
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
EasyPost and HelpDesk, answered
What can start an automation from EasyPost?
Any of EasyPost's 1 trigger in the catalog, including New tracker update. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpDesk when something happens in EasyPost?
Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpDesk to EasyPost?
Yes. When something happens in HelpDesk, your agent can act in EasyPost too. This page covers both directions: HelpDesk's triggers and EasyPost's actions are listed here as well.
Do I have to build a connector for EasyPost or HelpDesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.