Connect Earth Class Mail and Kustomer

Both apps 59Earth Class Mail 32Kustomer 27

• Trigger
  New Scan Completed

  Triggers when a mail piece in the inbox has been opened and scanned.

• Action
  Add Tags to Piece

  Adds tags to a mail piece, keeping its existing tags.

• Action
  Archive Piece

  Archives a mail piece, hiding it from the default inbox view.

• Action
  Cancel Check Deposit

  Cancels a check deposit request the mailroom has not acted on yet.

• Action
  Cancel Piece Shredding

  Cancels a pending shred request for a mail piece.

• Action
  Create Shipment

  Creates a shipment of mail pieces using a rate from Get Shipping Rates.

• Action
  Create Tag

  Creates a tag in an inbox.

• Action
  Delete Tag

  Deletes a tag from an inbox.

• Action
  Email Scan

  Emails a scan's PDF to one or more email addresses.

• Action
  Get Bulk Piece Media

  Returns envelope images and content scans for several mail pieces at once.

• Action
  Get Current User

  Returns the Virtual Mail user the API key belongs to, including the user ID other operations need.

• Action
  Get Piece

  Returns one mail piece's details, including sender, recipient and attributes.

• Action
  Get Piece Media

  Returns a mail piece's envelope images and content scans, with download URLs.

• Action
  Get Piece Scans

  Lists the scans of a mail piece, with status and page counts.

• Action
  Get Piece Shredding

  Returns the pending or completed shred request for a mail piece.

• Action
  Get Shipping Rates

  Returns live shipping rates for sending mail pieces to a shipping address.

• Action
  Get User

  Returns one Virtual Mail user's details.

• Action
  List Check Deposit Bank Accounts

  Lists the bank accounts an inbox's checks can be deposited to.

• Action
  List Check Deposit Requests

  Lists the check deposit requests for an inbox.

• Action
  List Inboxes

  Lists the mail inboxes a user can access, with piece counts.

• Action
  List Inbox Pieces

  Lists the mail pieces in an inbox, with optional filters.

• Action
  List Inbox Tags

  Lists the tags defined for an inbox.

• Action
  List Piece Check Deposit Requests

  Lists the check deposit requests for one mail piece.

• Action
  List Shipments

  Lists the shipments for an inbox.

• Action
  List Shipping Addresses

  Lists the shipping addresses saved for an inbox.

• Action
  List User Accounts

  Lists the Virtual Mail accounts a user belongs to.

• Action
  List User Recipients

  Lists the mail recipients a user has across their inboxes.

• Action
  Remove Tag from Piece

  Removes one tag from a mail piece.

• Action
  Request Check Deposit

  Requests a deposit of the checks in a mail piece to one of the inbox's bank accounts.

• Action
  Request Piece Shredding

  Requests that a mail piece be shredded, optionally deleting its scans.

• Action
  Unarchive Piece

  Restores an archived mail piece to the default inbox view.

• Action
  Update Tag

  Renames a tag in an inbox.

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.