--- title: "Connect EARLY and SolarWinds Service Desk - APIANT.ai" description: "When \"Activity Created\" fires in EARLY, your agent runs \"Add comment\" in SolarWinds Service Desk." canonical: "https://apiant.ai/connect/early-to-solarwinds-service-desk" --- # Connect EARLY and SolarWinds Service Desk When **Activity Created** fires in [EARLY](https://apiant.ai/connections/early), your agent runs **Add comment** in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), or **New Asset** in SolarWinds Service Desk to **Add Member to Folder** in EARLY. Describe the whole flow and it is built, tested on every scenario and kept running. EARLY **13** triggers EARLY **19** actions SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want EARLY and SolarWinds Service Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What EARLY and SolarWinds Service Desk can do together ### From EARLY to SolarWinds Service Desk - When **Activity Created** in EARLY then **Add comment** in SolarWinds Service Desk - When **Activity Updated** in EARLY then **Add department** in SolarWinds Service Desk ### From SolarWinds Service Desk to EARLY - When **New Asset** in SolarWinds Service Desk then **Add Member to Folder** in EARLY - When **New Change** in SolarWinds Service Desk then **Create Activity** in EARLY Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with EARLY and SolarWinds Service Desk ## Triggers and actions 23 triggers · 48 actions - Trigger **Activity Created** Triggers when an activity is created. - Trigger **Activity Deleted** Triggers when an activity is deleted. - Trigger **Activity Updated** Triggers when an activity is updated. - Trigger **Folder Created** Triggers when a folder is created. - Trigger **Folder Deleted** Triggers when a folder is deleted. - Trigger **Folder Updated** Triggers when a folder is updated. - Trigger **Time Entry Created** Triggers when a time entry is created. - Trigger **Time Entry Deleted** Triggers when a time entry is deleted. - Trigger **Time Entry Updated** Triggers when a time entry is updated. - Trigger **Tracking Canceled** Triggers when a tracking is canceled. - Trigger **Tracking Started** Triggers when a new tracking is started. - Trigger **Tracking Stopped** Triggers when a tracking is stopped. - Trigger **Tracking Updated** Triggers when a tracking is updated. - Action **Add Member to Folder** Adds a person with a given email to a folder. - Action **Cancel Current Tracking** Cancels the tracking that is currently running without saving a time entry - Action **Create Activity** Creates an activity. - Action **Create Folder** Creates a folder. - Action **Create Tag** Creates an tag. - Action **Create Time Entry** Creates a time entry for a given activity, start- and end-time. - Action **Delete Activity** Deletes an activity by ID - Action **Delete Folder** Deletes a folder by ID - Action **Delete Time Entry** Deletes a time entry by ID - Action **Get Current Tracking** Gets the tracking that is currently running - Action **Get Folder** Gets a folder by ID - Action **Get Time Entry** Gets a time entry by ID - Action **List Activities** Lists the activities in the account - Action **Start Tracking** Start Tracking an Activity. - Action **Stop Current Tracking** Stop the current time tracking. - Action **Update Activity** Updates an existing activity by ID - Action **Update Current Tracking** Updates the tracking that is currently running - Action **Update Folder** Updates an existing folder by ID - Action **Update Time Entry** Updates an existing time entry by ID - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. ## Each app on its own - [ **EARLY** EARLY is a Time Tracking App: Effortless, Smart, and Secure.](https://apiant.ai/connections/early) - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) Reviews ## What our customers say ## More from EARLY - [ **EARLY to Bugcrowd** Bugcrowd API for interacting and tracking the reported issues programmatically](https://apiant.ai/connect/early-to-bugcrowd) - [ **EARLY to Genshin Impact** The genshin.dev API serves reference game data for Genshin Impact.](https://apiant.ai/connect/early-to-genshin-impact) - [ **EARLY to Pipefile** Pipefile streamlines the collection of personal, financial, and otherwise sensitive documents to keep your...](https://apiant.ai/connect/early-to-pipefile) - [ **EARLY to Pulsedive** Scan, search and collect threat intelligence data in real-time](https://apiant.ai/connect/early-to-pulsedive) - [ **EARLY to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/early-to-salesforce) - [ **EARLY to Google Sheets** Google Sheets](https://apiant.ai/connect/early-to-google-sheets) ## More into SolarWinds Service Desk - [ **Adobe Acrobat Sign to SolarWinds Service Desk** Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and...](https://apiant.ai/connect/adobe-acrobat-sign-to-solarwinds-service-desk) - [ **HubSpot to SolarWinds Service Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-solarwinds-service-desk) - [ **Salesforce to SolarWinds Service Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-solarwinds-service-desk) - [ **Slack to SolarWinds Service Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-solarwinds-service-desk) - [ **Google Sheets to SolarWinds Service Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-solarwinds-service-desk) - [ **Gmail to SolarWinds Service Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-solarwinds-service-desk) Questions ## EARLY and SolarWinds Service Desk, answered ### ### What can start an automation from EARLY? Any of EARLY's 13 triggers in the catalog, including Activity Created, Activity Updated, Folder Created and Folder Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SolarWinds Service Desk when something happens in EARLY? Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SolarWinds Service Desk to EARLY? Yes. When something happens in SolarWinds Service Desk, your agent can act in EARLY too. This page covers both directions: SolarWinds Service Desk's triggers and EARLY's actions are listed here as well. ### ### Do I have to build a connector for EARLY or SolarWinds Service Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use EARLY and SolarWinds Service Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.