--- title: "Connect EARLY and Groove - APIANT.ai" description: "When \"Activity Created\" fires in EARLY, your agent runs \"Add label to ticket\" in Groove, or \"Customer Added\" in Groove to \"Add Member to Folder\" in EARLY." canonical: "https://apiant.ai/connect/early-to-groove" --- # Connect EARLY and Groove When **Activity Created** fires in [EARLY](https://apiant.ai/connections/early), your agent runs **Add label to ticket** in [Groove](https://apiant.ai/connections/groove), or **Customer Added** in Groove to **Add Member to Folder** in EARLY. Describe the whole flow and it is built, tested on every scenario and kept running. EARLY **13** triggers EARLY **19** actions Groove **9** triggers Groove **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want EARLY and Groove to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What EARLY and Groove can do together ### From EARLY to Groove - When **Activity Created** in EARLY then **Add label to ticket** in Groove - When **Activity Updated** in EARLY then **Add message** in Groove ### From Groove to EARLY - When **Customer Added** in Groove then **Add Member to Folder** in EARLY - When **Note Added** in Groove then **Create Activity** in EARLY Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with EARLY and Groove ## Triggers and actions 22 triggers · 34 actions - Trigger **Activity Created** Triggers when an activity is created. - Trigger **Activity Deleted** Triggers when an activity is deleted. - Trigger **Activity Updated** Triggers when an activity is updated. - Trigger **Folder Created** Triggers when a folder is created. - Trigger **Folder Deleted** Triggers when a folder is deleted. - Trigger **Folder Updated** Triggers when a folder is updated. - Trigger **Time Entry Created** Triggers when a time entry is created. - Trigger **Time Entry Deleted** Triggers when a time entry is deleted. - Trigger **Time Entry Updated** Triggers when a time entry is updated. - Trigger **Tracking Canceled** Triggers when a tracking is canceled. - Trigger **Tracking Started** Triggers when a new tracking is started. - Trigger **Tracking Stopped** Triggers when a tracking is stopped. - Trigger **Tracking Updated** Triggers when a tracking is updated. - Action **Add Member to Folder** Adds a person with a given email to a folder. - Action **Cancel Current Tracking** Cancels the tracking that is currently running without saving a time entry - Action **Create Activity** Creates an activity. - Action **Create Folder** Creates a folder. - Action **Create Tag** Creates an tag. - Action **Create Time Entry** Creates a time entry for a given activity, start- and end-time. - Action **Delete Activity** Deletes an activity by ID - Action **Delete Folder** Deletes a folder by ID - Action **Delete Time Entry** Deletes a time entry by ID - Action **Get Current Tracking** Gets the tracking that is currently running - Action **Get Folder** Gets a folder by ID - Action **Get Time Entry** Gets a time entry by ID - Action **List Activities** Lists the activities in the account - Action **Start Tracking** Start Tracking an Activity. - Action **Stop Current Tracking** Stop the current time tracking. - Action **Update Activity** Updates an existing activity by ID - Action **Update Current Tracking** Updates the tracking that is currently running - Action **Update Folder** Updates an existing folder by ID - Action **Update Time Entry** Updates an existing time entry by ID - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. ## Each app on its own - [ **EARLY** EARLY is a Time Tracking App: Effortless, Smart, and Secure.](https://apiant.ai/connections/early) - [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove) Reviews ## What our customers say ## More from EARLY - [ **EARLY to Bugcrowd** Bugcrowd API for interacting and tracking the reported issues programmatically](https://apiant.ai/connect/early-to-bugcrowd) - [ **EARLY to Genshin Impact** The genshin.dev API serves reference game data for Genshin Impact.](https://apiant.ai/connect/early-to-genshin-impact) - [ **EARLY to Pipefile** Pipefile streamlines the collection of personal, financial, and otherwise sensitive documents to keep your...](https://apiant.ai/connect/early-to-pipefile) - [ **EARLY to Pulsedive** Scan, search and collect threat intelligence data in real-time](https://apiant.ai/connect/early-to-pulsedive) - [ **EARLY to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/early-to-salesforce) - [ **EARLY to Google Sheets** Google Sheets](https://apiant.ai/connect/early-to-google-sheets) ## More into Groove - [ **Google Sheets to Groove** Google Sheets](https://apiant.ai/connect/google-sheets-to-groove) - [ **Gmail to Groove** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-groove) - [ **Google Calendar to Groove** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-groove) - [ **Google Drive to Groove** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-groove) - [ **ActiveCampaign to Groove** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-groove) - [ **Airtable to Groove** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-groove) Questions ## EARLY and Groove, answered ### ### What can start an automation from EARLY? Any of EARLY's 13 triggers in the catalog, including Activity Created, Activity Updated, Folder Created and Folder Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Groove when something happens in EARLY? Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Groove to EARLY? Yes. When something happens in Groove, your agent can act in EARLY too. This page covers both directions: Groove's triggers and EARLY's actions are listed here as well. ### ### Do I have to build a connector for EARLY or Groove? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use EARLY and Groove without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.