--- title: "Connect Dropbox and SolarWinds Service Desk - APIANT.ai" description: "When \"New File in Folder\" fires in Dropbox, your agent runs \"Add comment\" in SolarWinds Service Desk." canonical: "https://apiant.ai/connect/dropbox-to-solarwinds-service-desk" --- # Connect Dropbox and SolarWinds Service Desk When **New File in Folder** fires in [Dropbox](https://apiant.ai/connections/dropbox), your agent runs **Add comment** in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), or **New Asset** in SolarWinds Service Desk to **Upload file** in Dropbox. Describe the whole flow and it is built, tested on every scenario and kept running. Dropbox **1** trigger Dropbox **21** actions SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Dropbox and SolarWinds Service Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Dropbox and SolarWinds Service Desk can do together ### From Dropbox to SolarWinds Service Desk - When **New File in Folder** in Dropbox then **Add comment** in SolarWinds Service Desk - When **New File in Folder** in Dropbox then **Add department** in SolarWinds Service Desk ### From SolarWinds Service Desk to Dropbox - When **New Asset** in SolarWinds Service Desk then **Upload file** in Dropbox - When **New Change** in SolarWinds Service Desk then **Upload File from URL** in Dropbox Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Dropbox and SolarWinds Service Desk ## Triggers and actions 11 triggers · 50 actions - Trigger **New File in Folder** Triggers when a new file appears in the folder you choose. - Action **Add folder member** Invites one or more people or groups to a Dropbox shared folder with the access level you choose. The caller must be an owner or editor of the shared folder. - Action **Copy File or Folder** Copy a file or folder from one path to another. - Action **Create Folder** Create a folder at the given path. - Action **Create Shared Link** Create a shareable link for a file or folder. - Action **Delete File or Folder** Delete a file or folder at the given path. - Action **Download file** Download a file from the connected Dropbox account. - Action **Get Current Account** Get information about the connected Dropbox account. - Action **Get File Metadata** Get metadata for a file or folder. - Action **Get space usage** Returns the connected Dropbox account's storage usage and allocation. - Action **Get Temporary Link** Get a temporary direct-download link for a file (valid ~4 hours). - Action **List file revisions** Lists the revisions of a Dropbox file, newest first, by file path or file id. - Action **List Folder** List the contents of a folder. - Action **List Folder Members** Returns the members of a shared folder: users, groups and pending invitees with their access levels. - Action **List Shared Links** List shared links for the account, optionally filtered by path. - Action **Move File or Folder** Move a file or folder from one path to another. - Action **Restore file** Restores a specific earlier revision of a file to the given path in Dropbox. - Action **Revoke shared link** Revoke a Dropbox shared link so it no longer grants access. - Action **Search Files** Search for files and folders matching a query. - Action **Share folder** Share a Dropbox folder so collaborators can be added to it. Creates the folder if the path does not exist yet. - Action **Upload file** Uploads a file (up to 150 MiB) to a path in the connected Dropbox account. - Action **Upload File from URL** Save a file from a public URL directly into Dropbox at the given path. - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. ## Each app on its own - [ **Dropbox** Dropbox cloud file storage. Upload, download, move, copy, delete, and search files and folders; create...](https://apiant.ai/connections/dropbox) - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) Reviews ## What our customers say ## More from Dropbox - [ **Dropbox to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/dropbox-to-mailchimp) - [ **Dropbox to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/dropbox-to-sendgrid) - [ **Dropbox to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/dropbox-to-klaviyo) - [ **Dropbox to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/dropbox-to-typeform) - [ **Dropbox to MySQL** Connect directly to a MySQL database and run SQL statements from your automations.](https://apiant.ai/connect/dropbox-to-mysql) - [ **Dropbox to FFXIV Collect** FFXIV Collect tracks collectable content in Final Fantasy XIV — mounts, minions, orchestrion rolls, emotes...](https://apiant.ai/connect/dropbox-to-ffxiv-collect) ## More into SolarWinds Service Desk - [ **Adobe Acrobat Sign to SolarWinds Service Desk** Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and...](https://apiant.ai/connect/adobe-acrobat-sign-to-solarwinds-service-desk) - [ **HubSpot to SolarWinds Service Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-solarwinds-service-desk) - [ **Salesforce to SolarWinds Service Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-solarwinds-service-desk) - [ **Slack to SolarWinds Service Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-solarwinds-service-desk) - [ **Google Sheets to SolarWinds Service Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-solarwinds-service-desk) - [ **Gmail to SolarWinds Service Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-solarwinds-service-desk) Questions ## Dropbox and SolarWinds Service Desk, answered ### ### What can start an automation from Dropbox? Any of Dropbox's 1 trigger in the catalog, including New File in Folder. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SolarWinds Service Desk when something happens in Dropbox? Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SolarWinds Service Desk to Dropbox? Yes. When something happens in SolarWinds Service Desk, your agent can act in Dropbox too. This page covers both directions: SolarWinds Service Desk's triggers and Dropbox's actions are listed here as well. ### ### Do I have to build a connector for Dropbox or SolarWinds Service Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Dropbox and SolarWinds Service Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.