--- title: "Connect DroneBundle and Zendesk Messaging - APIANT.ai" description: "When \"Job Updated\" fires in DroneBundle, your agent runs \"Send Message\" in Zendesk Messaging." canonical: "https://apiant.ai/connect/dronebundle-to-zendesk-messaging" --- # Connect DroneBundle and Zendesk Messaging When **Job Updated** fires in [DroneBundle](https://apiant.ai/connections/dronebundle), your agent runs **Send Message** in [Zendesk Messaging](https://apiant.ai/connections/zendesk-messaging), or **New Conversation Message** in Zendesk Messaging to **Create Project** in DroneBundle. Describe the whole flow and it is built, tested on every scenario and kept running. DroneBundle **8** triggers DroneBundle **20** actions Zendesk Messaging **1** trigger Zendesk Messaging **3** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want DroneBundle and Zendesk Messaging to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What DroneBundle and Zendesk Messaging can do together ### From DroneBundle to Zendesk Messaging - When **Job Updated** in DroneBundle then **Send Message** in Zendesk Messaging - When **New Job** in DroneBundle then **Get Conversation Messages** in Zendesk Messaging ### From Zendesk Messaging to DroneBundle - When **New Conversation Message** in Zendesk Messaging then **Create Project** in DroneBundle - When **New Conversation Message** in Zendesk Messaging then **Update Project** in DroneBundle Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with DroneBundle and Zendesk Messaging ## Triggers and actions 9 triggers · 23 actions - Trigger **Job Deleted** Triggers when a job is permanently deleted. - Trigger **Job Type Deleted** Triggers when a custom job type is deleted. - Trigger **Job Updated** Triggers when a job is updated in any project. - Trigger **New Job** Triggers when a new job is created in any project. - Trigger **New Job Type** Triggers when a custom job type is created. - Trigger **New Project** Triggers when a new project is created. - Trigger **Project Deleted** Triggers when a project is permanently deleted. - Trigger **Project Updated** Triggers when a project is updated. - Action **Archive project** Archive a project. - Action **Assign pilots** Assign pilots to a job. - Action **Create Job** Creates a new job within a project. - Action **Create Job Type** Creates a custom job type in your workspace. - Action **Create Project** Creates a new project in your workspace. - Action **Delete Job** Permanently deletes a job. - Action **Delete Job Type** Deletes a custom job type. Predefined job types cannot be deleted. - Action **Delete Project** Permanently deletes a project and all its related data. - Action **Find Job** Finds a job by project ID and job ID. - Action **Get Job** Retrieve a single job by ID. - Action **Get Job Type** Retrieve a single job type by ID. - Action **Get Project** Retrieve a single project by ID. - Action **Get Team Member** Retrieve a single team member by ID. - Action **List Jobs** List jobs for a project. - Action **List Job Types** List job types in the workspace. - Action **List Projects** List all projects in the workspace. - Action **List Team Members** List team members in the workspace. - Action **Unassign pilots** Unassign pilots from a job. - Action **Update Job** Updates an existing job. Only include the fields you want to change. - Action **Update Project** Updates an existing project. Only include the fields you want to change. - Trigger **New Conversation Message** Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those. - Action **Find Conversation** Finds a customer's messaging conversation from their messaging ID. - Action **Get Conversation Messages** Returns the most recent messages in a messaging conversation, from both the customer and the business. - Action **Send Message** Sends a reply into a customer's messaging conversation as your business. ## Each app on its own - [ **DroneBundle** DroneBundle is a drone operations platform for planning missions, managing projects and jobs, tracking...](https://apiant.ai/connections/dronebundle) - [ **Zendesk Messaging** Read and reply to customer conversations from Zendesk messaging (the Web Widget, mobile SDK and social...](https://apiant.ai/connections/zendesk-messaging) Reviews ## What our customers say ## More from DroneBundle - [ **DroneBundle to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/dronebundle-to-hubspot) - [ **DroneBundle to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/dronebundle-to-salesforce) - [ **DroneBundle to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/dronebundle-to-slack) - [ **DroneBundle to Google Sheets** Google Sheets](https://apiant.ai/connect/dronebundle-to-google-sheets) - [ **DroneBundle to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/dronebundle-to-gmail) - [ **DroneBundle to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/dronebundle-to-google-calendar) ## More into Zendesk Messaging - [ **HubSpot to Zendesk Messaging** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk-messaging) - [ **Salesforce to Zendesk Messaging** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk-messaging) - [ **Slack to Zendesk Messaging** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk-messaging) - [ **Google Sheets to Zendesk Messaging** Google Sheets](https://apiant.ai/connect/google-sheets-to-zendesk-messaging) - [ **Gmail to Zendesk Messaging** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk-messaging) - [ **Google Calendar to Zendesk Messaging** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk-messaging) Questions ## DroneBundle and Zendesk Messaging, answered ### ### What can start an automation from DroneBundle? Any of DroneBundle's 8 triggers in the catalog, including Job Updated, New Job, New Job Type and New Project. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk Messaging when something happens in DroneBundle? Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk Messaging to DroneBundle? Yes. When something happens in Zendesk Messaging, your agent can act in DroneBundle too. This page covers both directions: Zendesk Messaging's triggers and DroneBundle's actions are listed here as well. ### ### Do I have to build a connector for DroneBundle or Zendesk Messaging? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use DroneBundle and Zendesk Messaging without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.