Integration
Connect DoubleTick and Helpjuice
When New Broadcast Group fires in DoubleTick, your agent runs Create Group in Helpjuice, or New Article in Helpjuice to Send WhatsApp Document Message in DoubleTick. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want DoubleTick and Helpjuice to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What DoubleTick and Helpjuice can do together
From DoubleTick to Helpjuice
When New Broadcast Group in DoubleTick
then Create Group in Helpjuice
When New Chat in DoubleTick
then Create User in Helpjuice
From Helpjuice to DoubleTick
When New Article in Helpjuice
then Send WhatsApp Document Message in DoubleTick
When New Category in Helpjuice
then Send WhatsApp Image Message in DoubleTick
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with DoubleTick and Helpjuice
Triggers and actions 5 triggers · 45 actions
Trigger
New Broadcast GroupTriggers when a new broadcast group is created.
Trigger
New ChatTriggers when a new chat appears in your inbox.
Action
Add Member to Broadcast GroupAdds a customer to a broadcast group.
Action
Assign Team Member to CustomerAssigns a customer's chat to a team member.
Action
Create Broadcast GroupCreates a broadcast group.
Action
Create NoteAdds a note to a customer chat.
Action
Delete Broadcast GroupDeletes a broadcast group.
Action
Delete CustomerDeletes a customer by phone number.
Action
Delete TemplateDeletes a message template from a WhatsApp number.
Action
Get Chat Window StatusChecks whether a customer's 24-hour service window is open.
Action
Get CustomerGets a customer's details by phone number.
Action
Get Message StatusReturns the delivery timeline of a sent message.
Action
Get NoteGets a note by ID.
Action
Get Team MemberGets a team member by phone number.
Action
Get Wallet BalanceReturns your organization's wallet balance.
Action
List Broadcast GroupsLists your broadcast groups.
Action
List ChannelsLists your connected WhatsApp channels.
Action
List Team MembersLists the team members in your organization.
Action
List TemplatesLists your WhatsApp message templates.
Action
Remove Member from Broadcast GroupRemoves a customer from a broadcast group.
Action
Remove Tags or Custom Fields from CustomerRemoves tags and custom fields from a customer.
Action
Send WhatsApp Document MessageSends a document from a URL to a customer.
Action
Send WhatsApp Image MessageSends an image from a URL to a customer.
Action
Send WhatsApp Media MessageSend WhatsApp Media Message.
Action
Send WhatsApp MessageSend a whatsApp message to a contact
Action
Send WhatsApp Template MessageSend a pre-approved WhatsApp Message Template to a contact
Action
Send WhatsApp Video MessageSends a video from a URL to a customer.
Action
Update NoteChanges a note's text.
Trigger
New ArticleTriggers when a new knowledge base article is published.
Trigger
New CategoryTriggers when a new knowledge base category is created.
Trigger
New UserTriggers when a new Helpjuice user is created.
Action
Create ArticleCreates a knowledge base article in a category, as a draft unless published is set.
Action
Create CategoryCreates a knowledge base category, optionally nested under a parent category.
Action
Create GroupCreates a Helpjuice user group.
Action
Create UserCreates a Helpjuice user with a role, optionally adding them to groups.
Action
Delete ArticleDeletes a knowledge base article.
Action
Delete CategoryDeletes a knowledge base category.
Action
Delete GroupDeletes a Helpjuice user group.
Action
Delete UserDeletes a Helpjuice user.
Action
Find ArticlesFinds knowledge base articles, optionally filtered by category, publish status or update date.
Action
Find UsersFinds Helpjuice users by email, name or role.
Action
Get ArticleReturns one knowledge base article by its ID, including its body, visibility and publish status.
Action
Get CategoryReturns one knowledge base category with its published and draft articles.
Action
Get GroupReturns one Helpjuice user group and its members.
Action
Get UserReturns one Helpjuice user by ID.
Action
List CategoriesReturns the knowledge base's categories, optionally for one language.
Action
Search Knowledge BaseSearches the knowledge base and returns matching articles with short answer samples.
Action
Update ArticleUpdates an existing knowledge base article's title, body, visibility or publish status.
Action
Update CategoryUpdates a knowledge base category's name, description, parent or accessibility.
Action
Update UserUpdates a Helpjuice user's name, email or role.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
DoubleTick and Helpjuice, answered
What can start an automation from DoubleTick?
Any of DoubleTick's 2 triggers in the catalog, including New Broadcast Group and New Chat. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Helpjuice when something happens in DoubleTick?
Any of Helpjuice's 19 actions, including Create Article, Create Category, Create Group and Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Helpjuice to DoubleTick?
Yes. When something happens in Helpjuice, your agent can act in DoubleTick too. This page covers both directions: Helpjuice's triggers and DoubleTick's actions are listed here as well.
Do I have to build a connector for DoubleTick or Helpjuice?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use DoubleTick and Helpjuice without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.