Integration
Connect DoubleTick to Crisp
When New Broadcast Group fires in DoubleTick, your agent runs Create/Update Contact in Crisp. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want DoubleTick and Crisp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What DoubleTick can start in Crisp
When New Broadcast Group in DoubleTick
then Create/Update Contact in Crisp
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with DoubleTick and Crisp
Triggers and actions 2 triggers · 44 actions
- New Broadcast Group
Triggers when a new broadcast group is created.
- New Chat
Triggers when a new chat appears in your inbox.
- Add Member to Broadcast Group
Adds a customer to a broadcast group.
- Assign Team Member to Customer
Assigns a customer's chat to a team member.
- Create Broadcast Group
Creates a broadcast group.
- Create Note
Adds a note to a customer chat.
- Delete Broadcast Group
Deletes a broadcast group.
- Delete Customer
Deletes a customer by phone number.
- Delete Template
Deletes a message template from a WhatsApp number.
- Get Chat Window Status
Checks whether a customer's 24-hour service window is open.
- Get Customer
Gets a customer's details by phone number.
- Get Message Status
Returns the delivery timeline of a sent message.
- Get Note
Gets a note by ID.
- Get Team Member
Gets a team member by phone number.
- Get Wallet Balance
Returns your organization's wallet balance.
- List Broadcast Groups
Lists your broadcast groups.
- List Channels
Lists your connected WhatsApp channels.
- List Team Members
Lists the team members in your organization.
- List Templates
Lists your WhatsApp message templates.
- Remove Member from Broadcast Group
Removes a customer from a broadcast group.
- Remove Tags or Custom Fields from Customer
Removes tags and custom fields from a customer.
- Send WhatsApp Document Message
Sends a document from a URL to a customer.
- Send WhatsApp Image Message
Sends an image from a URL to a customer.
- Send WhatsApp Media Message
Send WhatsApp Media Message.
- Send WhatsApp Message
Send a whatsApp message to a contact
- Send WhatsApp Template Message
Send a pre-approved WhatsApp Message Template to a contact
- Send WhatsApp Video Message
Sends a video from a URL to a customer.
- Update Note
Changes a note's text.
- Add a User Event
Adds an event (such as "Added item to basket") to a Crisp contact's timeline.
- Add Segments to Conversation
Adds one or more segments (tags) to a Crisp conversation, keeping the segments it already has.
- Assign conversation
Assigns a Crisp conversation to a chosen operator so it is routed to that person.
- Change Conversation State
Changes a Crisp conversation's state to resolved, unresolved or pending.
- Create Conversation
Creates a new, empty conversation in your Crisp website and returns its session ID. It appears in the inbox once a user message is sent.
- Create/Update Contact
Creates a Crisp contact (people profile) for the given email, or updates the existing contact with that email.
- Delete conversation
Permanently removes a conversation from your Crisp website, identified by its session ID.
- Delete people profile
Removes a people profile (contact) from your Crisp website, identified by its people ID or email address.
- Get people profile
Returns a Crisp contact profile, looked up by its people ID or email address.
- List conversations
Returns one page of up to 50 conversations in your Crisp inbox, optionally narrowed by search text, inbox, assignee, status or date.
- List messages in conversation
Returns the messages in a Crisp conversation, with optional filters to read messages before, after or around a point in time.
- List operators
Returns every operator who is a member of the Crisp website, with each operator's name, email, role and availability details.
- Mark messages as read in conversation
Marks messages in a Crisp conversation as read, either specific messages or all of them.
- Search for a Profile
Searches the website's contact profiles by text (name, email and more) and returns the matching profiles.
- Search for Conversation
Searches conversations in your Crisp website by text, segment or filter and returns the matching conversations.
- Send Note Message
Posts a private internal note into an existing Crisp conversation, visible only to operators.
- Send Operator Text Message
Sends a text message from an operator in an existing Crisp conversation.
- Update conversation metas
Updates a conversation's visitor details, subject, segments and custom data. Returns Crisp's result message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
DoubleTick and Crisp, answered
What can start an automation from DoubleTick?
Any of DoubleTick's 2 triggers in the catalog, including New Broadcast Group and New Chat. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Crisp when something happens in DoubleTick?
Any of Crisp's 18 actions, including Create Conversation, Create/Update Contact, Send Note Message and Send Operator Text Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Crisp to DoubleTick?
Crisp has no triggers in the catalog today, so automations start in DoubleTick. If you need the other direction, ask: your agent reads Crisp's API documentation and adds it.
Do I have to build a connector for DoubleTick or Crisp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use DoubleTick and Crisp without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.