--- title: "Connect Dotdigital and Sorry - APIANT.ai" description: "When \"Contact Created\" fires in Dotdigital, your agent runs \"Update status page\" in Sorry." canonical: "https://apiant.ai/connect/dotdigital-to-sorry" --- # Connect Dotdigital and Sorry When **Contact Created** fires in [Dotdigital](https://apiant.ai/connections/dotdigital), your agent runs **Update status page** in [Sorry](https://apiant.ai/connections/sorry), or **New notice** in Sorry to **Create Contact Data Field** in Dotdigital. Describe the whole flow and it is built, tested on every scenario and kept running. Dotdigital **5** triggers Dotdigital **9** actions Sorry **1** trigger Sorry **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Dotdigital and Sorry to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Dotdigital and Sorry can do together ### From Dotdigital to Sorry - When **Contact Created** in Dotdigital then **Update status page** in Sorry - When **Campaign Activity** in Dotdigital then **Add component** in Sorry ### From Sorry to Dotdigital - When **New notice** in Sorry then **Create Contact Data Field** in Dotdigital - When **New notice** in Sorry then **Create or Update Contact (Deprecated)** in Dotdigital Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Dotdigital and Sorry ## Triggers and actions 6 triggers · 25 actions - Trigger **Campaign Activity** Triggers when a contact's activity (opens, clicks, replies, bounces, unsubscribes) on the selected email campaign changes. - Trigger **Campaign Opens** Triggers when a contact opens the selected email campaign. - Trigger **Contact Created** Triggers when a new contact is created in your Dotdigital account. - Trigger **Contact Suppressed** Triggers when a contact is suppressed in your Dotdigital account (unsubscribed, bounced, complained or blocked), with the reason. - Trigger **Contact Unsubscribed** Triggers when a contact unsubscribes from your Dotdigital account. - Action **Create a List** Creates a new contact list (address book) in Dotdigital. - Action **Create Contact Data Field** Creates a new contact data field in your Dotdigital account, such as a birthday or loyalty tier, for storing information about contacts. - Action **Create or Update Contact (Deprecated)** Creates a contact, or updates the existing contact with the same email address, and adds it to the All contacts list. Uses Dotdigital's deprecated contact API; prefer Create or Update Contact for new automations. - Action **Refresh Segment** Starts a refresh of a Dotdigital segment so its membership is recalculated, and returns the refresh status. - Action **Resubscribe Contact** Resubscribes a previously unsubscribed contact to your account, sending them a re-subscription challenge email when Dotdigital requires one. - Action **Send Email Campaign** Sends an email campaign to lists, segments or individual contacts, either immediately or at a scheduled date and time. - Action **Send SMS** Sends a single SMS message to a mobile number, unless that number has opted out of SMS. Long messages over 160 characters are charged as multiple messages. - Action **Send Transactional Email** Sends a transactional email, such as an order confirmation or password reset, with your own HTML or plain-text content. Not for marketing content. - Action **Unsubscribe Contact** Unsubscribes a contact from the whole Dotdigital account by email address, and returns the suppressed contact with the date and reason. - Trigger **New notice** Triggers when a new notice (incident, maintenance or general announcement) is created on the selected Sorry status page. - Action **Add component** Creates a new component on a Sorry status page, optionally nested under a parent component. - Action **Add notice** Creates a new incident, maintenance or general notice on a Sorry status page, optionally linking affected components and publishing it to subscribers. - Action **Add notice update** Posts a new update on an existing notice on a Sorry status page, optionally publishing it to your configured integrations. - Action **Add subscriber** Adds an email or SMS subscriber to a status page, optionally limited to specific components, so they receive status notices. - Action **Delete notice** Deletes a notice (incident, maintenance or general) from a Sorry status page. - Action **Delete subscriber** Permanently removes a subscriber from a status page. - Action **Get notice** Returns a single notice from a status page, including its type, state, subject, synopsis and link. - Action **Get status page** Returns a single Sorry status page with its name, state, timezone, support details and notification settings, optionally including related brand, components, notices and more. - Action **List components** Returns all components (the services or infrastructure elements) shown on a Sorry status page, with their current state. - Action **List notices** Returns the notices (incidents, maintenance and general notices) posted on a Sorry status page, optionally filtered by type, state, subject or creation date. - Action **List notice updates** Returns all updates posted on a notice on one of your Sorry status pages, optionally filtered by creation date or content. - Action **List status pages** Returns all status pages in your Sorry account, optionally filtered by name or creation date. - Action **List subscribers** Returns the subscribers on a status page, optionally only those who receive notices for a specific component. - Action **Update component** Updates a component on a Sorry status page, such as its name, description, position or parent component. - Action **Update notice** Updates an existing notice on a Sorry status page — change its subject or state, add a comment, set affected components or reschedule planned maintenance. - Action **Update status page** Updates a status page's settings, such as its name, timezone, support contact details, search visibility and language. ## Each app on its own - [ **Dotdigital** Dotdigital is a customer experience and data platform (CXDP) that empowers marketers to create highly...](https://apiant.ai/connections/dotdigital) - [ **Sorry** Status page and incident communication platform for notifying customers about downtime.](https://apiant.ai/connections/sorry) Reviews ## What our customers say ## More from Dotdigital - [ **Dotdigital to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/dotdigital-to-hubspot) - [ **Dotdigital to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/dotdigital-to-salesforce) - [ **Dotdigital to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/dotdigital-to-slack) - [ **Dotdigital to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/dotdigital-to-google-sheets) - [ **Dotdigital to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/dotdigital-to-gmail) - [ **Dotdigital to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/dotdigital-to-google-calendar) ## More into Sorry - [ **HubSpot to Sorry** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-sorry) - [ **Salesforce to Sorry** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-sorry) - [ **Slack to Sorry** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-sorry) - [ **Google Sheets to Sorry** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-sorry) - [ **Gmail to Sorry** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-sorry) - [ **Google Calendar to Sorry** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-sorry) Questions ## Dotdigital and Sorry, answered ### ### What can start an automation from Dotdigital? Any of Dotdigital's 5 triggers in the catalog, including Contact Created, Campaign Activity, Campaign Opens and Contact Suppressed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Sorry when something happens in Dotdigital? Any of Sorry's 16 actions, including Update component, Update notice, Update status page and Add component. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Sorry to Dotdigital? Yes. When something happens in Sorry, your agent can act in Dotdigital too. This page covers both directions: Sorry's triggers and Dotdigital's actions are listed here as well. ### ### Do I have to build a connector for Dotdigital or Sorry? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Dotdigital and Sorry without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.