--- title: "Connect Dotdigital and Jira Software Cloud - APIANT.ai" description: "When \"Contact Created\" fires in Dotdigital, your agent runs \"Add Attachment to Issue\" in Jira Software Cloud." canonical: "https://apiant.ai/connect/dotdigital-to-jira-software-cloud" --- # Connect Dotdigital and Jira Software Cloud When **Contact Created** fires in [Dotdigital](https://apiant.ai/connections/dotdigital), your agent runs **Add Attachment to Issue** in [Jira Software Cloud](https://apiant.ai/connections/jira-software-cloud), or **Issue Status Changed** in Jira Software Cloud to **Create Contact Data Field** in Dotdigital. Describe the whole flow and it is built, tested on every scenario and kept running. Dotdigital **5** triggers Dotdigital **9** actions Jira Software Cloud **4** triggers Jira Software Cloud **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Dotdigital and Jira Software Cloud to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Dotdigital and Jira Software Cloud can do together ### From Dotdigital to Jira Software Cloud - When **Contact Created** in Dotdigital then **Add Attachment to Issue** in Jira Software Cloud - When **Campaign Activity** in Dotdigital then **Add Comment to Issue** in Jira Software Cloud ### From Jira Software Cloud to Dotdigital - When **Issue Status Changed** in Jira Software Cloud then **Create Contact Data Field** in Dotdigital - When **New Issue** in Jira Software Cloud then **Create or Update Contact (Deprecated)** in Dotdigital Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Dotdigital and Jira Software Cloud ## Triggers and actions 9 triggers · 26 actions - Trigger **Campaign Activity** Triggers when a contact's activity (opens, clicks, replies, bounces, unsubscribes) on the selected email campaign changes. - Trigger **Campaign Opens** Triggers when a contact opens the selected email campaign. - Trigger **Contact Created** Triggers when a new contact is created in your Dotdigital account. - Trigger **Contact Suppressed** Triggers when a contact is suppressed in your Dotdigital account (unsubscribed, bounced, complained or blocked), with the reason. - Trigger **Contact Unsubscribed** Triggers when a contact unsubscribes from your Dotdigital account. - Action **Create a List** Creates a new contact list (address book) in Dotdigital. - Action **Create Contact Data Field** Creates a new contact data field in your Dotdigital account, such as a birthday or loyalty tier, for storing information about contacts. - Action **Create or Update Contact (Deprecated)** Creates a contact, or updates the existing contact with the same email address, and adds it to the All contacts list. Uses Dotdigital's deprecated contact API; prefer Create or Update Contact for new automations. - Action **Refresh Segment** Starts a refresh of a Dotdigital segment so its membership is recalculated, and returns the refresh status. - Action **Resubscribe Contact** Resubscribes a previously unsubscribed contact to your account, sending them a re-subscription challenge email when Dotdigital requires one. - Action **Send Email Campaign** Sends an email campaign to lists, segments or individual contacts, either immediately or at a scheduled date and time. - Action **Send SMS** Sends a single SMS message to a mobile number, unless that number has opted out of SMS. Long messages over 160 characters are charged as multiple messages. - Action **Send Transactional Email** Sends a transactional email, such as an order confirmation or password reset, with your own HTML or plain-text content. Not for marketing content. - Action **Unsubscribe Contact** Unsubscribes a contact from the whole Dotdigital account by email address, and returns the suppressed contact with the date and reason. - Trigger **Issue Status Changed** Triggered when an issue's status changes - Trigger **New Issue** Triggered when a new issue is created in Jira. - Trigger **New Issue (Via JQL)** Triggered when a new issue matching your JQL query is created. - Trigger **Updated Issue** Triggered when an issue is created or updated. - Action **Add Attachment to Issue** Uploads a file (fetched from a URL) and attaches it to a Jira issue. - Action **Add Comment to Issue** Adds a new comment to an issue. - Action **Add or Edit Form on Issue** Adds a form from a template to a Jira issue, or edits a form already on the issue, and optionally saves answers to it. Returns the resulting form. - Action **Add Watcher to Issue** Adds a user as a watcher of a Jira issue. - Action **Add Work Log to Issue** Logs time spent on a Jira issue as a new work log entry. Time tracking must be enabled on the Jira site. - Action **Create Issue** Creates a new issue. - Action **Delete Form** Deletes a form from a Jira issue. - Action **Find Issue** Returns the issues in a project whose summary matches the specified text, newest first. - Action **Find Issue by Key** Finds a Jira issue by its key (for example PROJ-123) or ID and returns its details, including custom field values. - Action **Find Issues by Filter** Returns the issues matched by a saved Jira filter. - Action **Find Issues (Via JQL)** Returns the Jira issues that match a JQL query. - Action **Find Project** Returns up to 50 Jira projects whose key or name contains the search text. - Action **Find User** Returns active Jira users whose display name or email address matches the search text, or whose account ID or user property matches. - Action **Get Attachment Content** Downloads the file content of a Jira issue attachment. - Action **Link Issues** Links two Jira issues with a link type such as Blocks, Duplicate or Relates, optionally adding a comment to the outward issue. - Action **List Issue Forms** Returns the forms attached to a Jira issue. - Action **Update Issue** Updates an existing issue. ## Each app on its own - [ **Dotdigital** Dotdigital is a customer experience and data platform (CXDP) that empowers marketers to create highly...](https://apiant.ai/connections/dotdigital) - [ **Jira Software Cloud** Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product...](https://apiant.ai/connections/jira-software-cloud) Reviews ## What our customers say ## More from Dotdigital - [ **Dotdigital to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/dotdigital-to-hubspot) - [ **Dotdigital to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/dotdigital-to-salesforce) - [ **Dotdigital to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/dotdigital-to-slack) - [ **Dotdigital to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/dotdigital-to-google-sheets) - [ **Dotdigital to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/dotdigital-to-gmail) - [ **Dotdigital to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/dotdigital-to-google-calendar) ## More into Jira Software Cloud - [ **Erpnext to Jira Software Cloud** Open-source ERP system for accounting, inventory, manufacturing, sales, projects, and CRM.](https://apiant.ai/connect/erpnext-to-jira-software-cloud) - [ **HubSpot to Jira Software Cloud** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-jira-software-cloud) - [ **Google Sheets to Jira Software Cloud** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-jira-software-cloud) - [ **Gmail to Jira Software Cloud** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-jira-software-cloud) - [ **Google Calendar to Jira Software Cloud** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-jira-software-cloud) - [ **Google Drive to Jira Software Cloud** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-jira-software-cloud) Questions ## Dotdigital and Jira Software Cloud, answered ### ### What can start an automation from Dotdigital? Any of Dotdigital's 5 triggers in the catalog, including Contact Created, Campaign Activity, Campaign Opens and Contact Suppressed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Jira Software Cloud when something happens in Dotdigital? Any of Jira Software Cloud's 17 actions, including Create Issue, Update Issue, Add Attachment to Issue and Add Comment to Issue. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Jira Software Cloud to Dotdigital? Yes. When something happens in Jira Software Cloud, your agent can act in Dotdigital too. This page covers both directions: Jira Software Cloud's triggers and Dotdigital's actions are listed here as well. ### ### Do I have to build a connector for Dotdigital or Jira Software Cloud? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Dotdigital and Jira Software Cloud without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.