--- title: "Connect Dotdigital to innoChat - APIANT.ai" description: "When \"Contact Created\" fires in Dotdigital, your agent runs \"Send Message\" in innoChat." canonical: "https://apiant.ai/connect/dotdigital-to-innochat" --- # Connect Dotdigital to innoChat When **Contact Created** fires in [Dotdigital](https://apiant.ai/connections/dotdigital), your agent runs **Send Message** in [innoChat](https://apiant.ai/connections/innochat). Describe the whole flow and it is built, tested on every scenario and kept running. Dotdigital **5** triggers Dotdigital **9** actions innoChat **22** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Dotdigital and innoChat to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Dotdigital can start in innoChat - When **Contact Created** in Dotdigital then **Send Message** in innoChat - When **Campaign Activity** in Dotdigital then **Add file source** in innoChat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Dotdigital and innoChat ## Triggers and actions 5 triggers · 31 actions - Trigger **Campaign Activity** Triggers when a contact's activity (opens, clicks, replies, bounces, unsubscribes) on the selected email campaign changes. - Trigger **Campaign Opens** Triggers when a contact opens the selected email campaign. - Trigger **Contact Created** Triggers when a new contact is created in your Dotdigital account. - Trigger **Contact Suppressed** Triggers when a contact is suppressed in your Dotdigital account (unsubscribed, bounced, complained or blocked), with the reason. - Trigger **Contact Unsubscribed** Triggers when a contact unsubscribes from your Dotdigital account. - Action **Create a List** Creates a new contact list (address book) in Dotdigital. - Action **Create Contact Data Field** Creates a new contact data field in your Dotdigital account, such as a birthday or loyalty tier, for storing information about contacts. - Action **Create or Update Contact (Deprecated)** Creates a contact, or updates the existing contact with the same email address, and adds it to the All contacts list. Uses Dotdigital's deprecated contact API; prefer Create or Update Contact for new automations. - Action **Refresh Segment** Starts a refresh of a Dotdigital segment so its membership is recalculated, and returns the refresh status. - Action **Resubscribe Contact** Resubscribes a previously unsubscribed contact to your account, sending them a re-subscription challenge email when Dotdigital requires one. - Action **Send Email Campaign** Sends an email campaign to lists, segments or individual contacts, either immediately or at a scheduled date and time. - Action **Send SMS** Sends a single SMS message to a mobile number, unless that number has opted out of SMS. Long messages over 160 characters are charged as multiple messages. - Action **Send Transactional Email** Sends a transactional email, such as an order confirmation or password reset, with your own HTML or plain-text content. Not for marketing content. - Action **Unsubscribe Contact** Unsubscribes a contact from the whole Dotdigital account by email address, and returns the suppressed contact with the date and reason. - Action **Add agent** Create an agent on an innoChat chatbot. New agents are created disabled. - Action **Add chatbot** Create a chatbot that belongs to the authenticated innoChat user. - Action **Add file source** Uploads a file as a new data source on an innoChat chatbot. - Action **Add QA source** Adds a question-and-answer pair as a data source to an innoChat chatbot. - Action **Add session** Creates a new chat session for an innoChat chatbot, optionally seeded with initial variables. - Action **Add source tag** Create a source tag on an innoChat chatbot, used to organize the chatbot's data sources. - Action **Add URL source** Adds a web page URL as a training data source for an innoChat chatbot. - Action **Delete agent** Deletes an agent from your innoChat account. - Action **Delete message** Deletes a single message by its UUID. - Action **Delete session** Deletes a chat session by its UUID. - Action **Delete source** Delete a single data source by uuid. - Action **Get chatbot** Fetch a single chatbot by its uuid. - Action **Get session** Fetch a single chatbot session by its uuid. - Action **List agents** Lists every agent configured on an innoChat chatbot. - Action **List chatbots** Lists all chatbots belonging to the connected innoChat account. - Action **List messages** Lists every message (user query and chatbot response) in an innoChat chat session. - Action **List sessions** Fetch the list of sessions for a chatbot specified by chatbot uuid. - Action **List sources** Lists the data sources trained into an innoChat chatbot. - Action **List source tags** List all source tags for a chatbot. - Action **Send Message** Sends a message to a chatbot session and returns the chatbot's reply. - Action **Update agent** Updates an existing innoChat agent's name, prompt, description, model, enabled state, data sources, variables, tags and other settings. Only the fields you fill in are changed. - Action **Update chatbot** Update a chatbot's name and settings (visibility, rate limit, rate limit message, citations) by its uuid. ## Each app on its own - [ **Dotdigital** Dotdigital is a customer experience and data platform (CXDP) that empowers marketers to create highly...](https://apiant.ai/connections/dotdigital) - [ **innoChat** innoChat is a no-code platform to create, train, and embed custom AI chatbots on your website or app using...](https://apiant.ai/connections/innochat) Reviews ## What our customers say ## More from Dotdigital - [ **Dotdigital to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/dotdigital-to-hubspot) - [ **Dotdigital to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/dotdigital-to-salesforce) - [ **Dotdigital to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/dotdigital-to-slack) - [ **Dotdigital to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/dotdigital-to-google-sheets) - [ **Dotdigital to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/dotdigital-to-gmail) - [ **Dotdigital to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/dotdigital-to-google-calendar) ## More into innoChat - [ **HubSpot to innoChat** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-innochat) - [ **Salesforce to innoChat** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-innochat) - [ **Slack to innoChat** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-innochat) - [ **Google Sheets to innoChat** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-innochat) - [ **Gmail to innoChat** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-innochat) - [ **Google Calendar to innoChat** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-innochat) Questions ## Dotdigital and innoChat, answered ### ### What can start an automation from Dotdigital? Any of Dotdigital's 5 triggers in the catalog, including Contact Created, Campaign Activity, Campaign Opens and Contact Suppressed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in innoChat when something happens in Dotdigital? Any of innoChat's 22 actions, including Send Message, Update agent, Update chatbot and Add agent. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from innoChat to Dotdigital? innoChat has no triggers in the catalog today, so automations start in Dotdigital. If you need the other direction, ask: your agent reads innoChat's API documentation and adds it. ### ### Do I have to build a connector for Dotdigital or innoChat? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Dotdigital and innoChat without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.