Connect DoiT to Superchat

Both apps 66DoiT 34Superchat 32

• Trigger
  Budget Threshold Surpassed

  Triggered when a budget's current spend passes one of its alert thresholds. Fires once per threshold in each budget period.

• Trigger
  New Alert Notification

  Triggers when a DoiT cost alert sends a notification (its last-alerted time advances).

• Trigger
  New Cloud Incident

  Triggered when a new cloud incident is reported for Google Cloud, Amazon Web Services or Microsoft Azure.

• Trigger
  New Cost Anomaly

  Triggers when DoiT detects a new cloud cost anomaly, newest first, optionally narrowed by service, billing account, platform or severity.

• Trigger
  New Invoice

  Triggered when a new invoice is created in your DoiT organization.

• Trigger
  New Service

  Triggers when a new cloud service (support product) becomes available in DoiT, optionally for one platform.

• Trigger
  New Service (For Doers)

  Triggers when a new support product (service) becomes available in DoiT, optionally limited to one cloud platform.

• Action
  Add alert

  Creates a cost or usage alert in DoiT Cloud Analytics that notifies email or Slack recipients when a metric crosses the threshold you set.

• Action
  Add allocation

  Creates a new DoiT allocation, either a single allocation defined by one rule or a group allocation made of several rules.

• Action
  Add annotation

  Creates a new annotation on a date in DoiT Cloud Analytics, optionally linked to reports and labels.

• Action
  Add budget

  Creates a new DoiT budget that tracks cloud spend for the selected scope against a fixed or recurring amount.

• Action
  Add comment

  Adds a comment to an existing DoiT support request and returns the new comment.

• Action
  Add label

  Creates a new label in DoiT Cloud Analytics with a name and color, ready to assign to reports, budgets and other objects.

• Action
  Add support ticket

  Creates a new DoiT support request and returns its id, status and a link to view it in the DoiT console.

• Action
  Delete alert

  Deletes an alert from your DoiT account.

• Action
  Get alert

  Returns a Cloud Analytics alert by its ID, including its name, recipients, timestamps and evaluation configuration.

• Action
  Get anomaly

  Returns one cost anomaly, including its cost impact, severity, affected service, contributing SKUs and resources, and review status.

• Action
  Get budget

  Returns a budget's configuration and its current and forecasted utilization. An error occurs if the budget is not found.

• Action
  Get invoice

  Returns the full details of an invoice by its invoice number, including status, amounts, due date and line items. A cancelled invoice or credit memo is returned with status CANCELED.

• Action
  List alerts

  Returns the alerts your DoiT account has access to, optionally filtered by owner or name and sorted.

• Action
  List allocations

  Returns the cost allocations your DoiT account has access to, optionally filtered by type, owner, name or folder.

• Action
  List annotations

  Returns the Cloud Analytics annotations your DoiT account has access to, with their content, date, associated reports and labels.

• Action
  List anomalies

  Returns the cloud cost anomalies DoiT detected, optionally filtered by time window, service, billing account, platform or severity.

• Action
  List assets

  Returns the customer's assets in DoiT, such as Google Cloud billing accounts, Workspace subscriptions and AWS accounts, optionally filtered by a filter expression.

• Action
  List budgets

  Returns the budgets your DoiT account can access, each with its amount, utilization and risk status.

• Action
  List CloudFlows

  Returns the CloudFlows in the DoiT account, with each flow's name, published state, trigger type and last run status.

• Action
  List invoices

  Returns the current and historical invoices for your organization, newest first, optionally filtered by platform, due date, status or creation time.

• Action
  List labels

  Returns the Cloud Analytics labels your DoiT account can access, optionally filtered by name or type and sorted.

• Action
  List reports

  Returns the Cloud Analytics reports your DoiT account can access, newest first, with optional filtering by name, owner, type, folder or creation time.

• Action
  Query Cloud Analytics

  Runs a one-off Cloud Analytics query with the configuration you supply and returns the result columns and rows, without saving a report.

• Action
  Run CloudFlow

  Starts a run of a published CloudFlow and returns the new run, which begins in pending status.

• Action
  Run Report

  Runs a saved Cloud Analytics report and returns its results: the column schema and the result rows, plus the report's name, owner and labels.

• Action
  Update alert

  Updates an existing DoiT alert's name, threshold settings or notification recipients. Only the values you fill in are changed.

• Action
  Update budget

  Updates an existing DoiT budget. Only the values you supply are changed; everything else on the budget is kept.

• Action
  Add contact list

  Creates a new contact list in your Superchat workspace.

• Action
  Add Contact to Contact List

  Adds a Superchat contact to one of your contact lists and returns the contact list it was added to.

• Action
  Add conversation export

  Starts an export job for a Superchat conversation covering the chosen time range, and returns the export with its status and download link once ready.

• Action
  Add label

  Creates a new conversation label in your Superchat workspace.

• Action
  Create Contact

  Creates a new contact in your Superchat workspace with a name, gender, email addresses or phone numbers, and custom attribute values.

• Action
  Create Note

  Creates an internal note on a Superchat conversation, optionally with attached files.

• Action
  Delete contact

  Deletes a contact from your Superchat workspace.

• Action
  Find a Contact

  Finds contacts whose email address, phone number, Instagram or WhatsApp username, or a custom attribute exactly matches the value you give, and returns the first match plus the full list.

• Action
  Find a File

  Finds a file in your Superchat workspace by its ID and returns its name, type and a temporary download link.

• Action
  Get contact

  Returns a single Superchat contact by its ID, including its handles (email, phone, social usernames) and custom attribute values.

• Action
  Get conversation

  Returns a single conversation, including its status, channel, inbox, labels, assigned users and contacts.

• Action
  Get file

  Returns a single file in your Superchat workspace, including its name, type and a temporary download link.

• Action
  Get message

  Returns a single message by its ID, including its content, sender, recipients, direction and delivery status.

• Action
  List channels

  Returns the message channels (WhatsApp, SMS, email, Instagram, Messenger, Telegram, live chat) in your Superchat workspace, optionally only those in one inbox.

• Action
  List contact lists

  Returns all contact lists in your Superchat workspace.

• Action
  List contacts

  Returns all contacts in your Superchat workspace, newest first, with their handles and custom attribute values.

• Action
  List conversation messages

  Returns the messages in a Superchat conversation, optionally filtered by direction and creation date.

• Action
  List conversations

  Returns the conversations in the Superchat workspace, each with its status, channel, inbox, labels, assigned users and contacts.

• Action
  List custom attributes

  Returns all custom contact attributes defined in the Superchat workspace, with their names, types and select options.

• Action
  List inboxes

  Returns all inboxes in the Superchat workspace, including each inbox's name, timezone and users.

• Action
  List labels

  Returns all conversation labels in your Superchat workspace.

• Action
  List notes

  Returns all notes in a Superchat conversation, including each note's author, content and attached files.

• Action
  Remove contact from contact list

  Removes a contact from one of your Superchat contact lists.

• Action
  Send Email

  Sends an email from one of your Superchat email channels to a new or existing contact, with a subject, a plain-text and/or HTML body and optional file attachments.

• Action
  Send Message

  Sends a text, media, template, quick-reply or list message to a contact on a Superchat channel such as WhatsApp, SMS, Instagram, Facebook Messenger or Telegram. A new contact is created if the recipient is not yet known.

• Action
  Send WhatsApp Template

  Sends an approved WhatsApp template message from a Superchat WhatsApp channel to a new or existing contact, filling in the template's variables.

• Action
  Update Contact

  Updates an existing Superchat contact's name, gender, email addresses and phone numbers, and custom attribute values. Fields left blank keep their current values.

• Action
  Update Conversation Assignees

  Replaces the users assigned to a Superchat conversation and returns the updated conversation.

• Action
  Update Conversation Inbox

  Moves a Superchat conversation into a different inbox and returns the updated conversation.

• Action
  Update Conversation Labels

  Replaces the labels on a Superchat conversation with the labels you choose, and returns the updated conversation.

• Action
  Update Conversation Status

  Changes the status of a Superchat conversation to open, done, spam, archived or snoozed, optionally setting when a snooze ends. Returns the updated conversation.

• Action
  Upload File

  Uploads a file (document, image, audio or video) to your Superchat workspace so it can be attached to messages. Returns the new file's id, name, type and a temporary download link.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.