--- title: "Connect DocuWriter.ai and incident.io - APIANT.ai" description: "When \"New Generation\" fires in DocuWriter.ai, your agent runs \"Find Users On-Call\" in incident.io." canonical: "https://apiant.ai/connect/docuwriter-ai-to-incident-io" --- # Connect DocuWriter.ai and incident.io When **New Generation** fires in [DocuWriter.ai](https://apiant.ai/connections/docuwriter-ai), your agent runs **Find Users On-Call** in [incident.io](https://apiant.ai/connections/incident-io), or **New Incident** in incident.io to **Add document** in DocuWriter.ai. Describe the whole flow and it is built, tested on every scenario and kept running. DocuWriter.ai **1** trigger DocuWriter.ai **9** actions incident.io **1** trigger incident.io **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want DocuWriter.ai and incident.io to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What DocuWriter.ai and incident.io can do together ### From DocuWriter.ai to incident.io - When **New Generation** in DocuWriter.ai then **Find Users On-Call** in incident.io - When **New Generation** in DocuWriter.ai then **Add follow-up** in incident.io ### From incident.io to DocuWriter.ai - When **New Incident** in incident.io then **Add document** in DocuWriter.ai - When **New Incident** in incident.io then **Update document** in DocuWriter.ai Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with DocuWriter.ai and incident.io ## Triggers and actions 2 triggers · 20 actions - Trigger **New Generation** Triggers when new generation is created. - Action **Add document** Create a new document within a Space. - Action **Add space** Create a new Space to organize documentation. - Action **Delete document** Delete a document within a Space. - Action **Find documents by keyword** Search for documents within a Space by keyword. - Action **Get document** Retrieve a document within a Space by id. - Action **Get generation** Retrieve a single documentation generation by id, including its status and result. - Action **List generations** List the user's documentation generations. - Action **List spaces** List the user's Spaces (collaborative documentation collections). - Action **Update document** Update an existing document within a Space. - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. - Action **Update incident** Edits an existing incident's name, summary, severity, status, call link, Slack channel name, custom fields, role assignments or timestamps. Only the values you provide are changed. ## Each app on its own - [ **DocuWriter.ai** AI-powered service that generates code documentation, tests, and optimizations from your source code files](https://apiant.ai/connections/docuwriter-ai) - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) Reviews ## What our customers say ## More from DocuWriter.ai - [ **DocuWriter.ai to Outlook** Outlook is Microsoft's email and calendaring platform integrating contacts and scheduling, enabling users to...](https://apiant.ai/connect/docuwriter-ai-to-outlook) - [ **DocuWriter.ai to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/docuwriter-ai-to-hubspot) - [ **DocuWriter.ai to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/docuwriter-ai-to-salesforce) - [ **DocuWriter.ai to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/docuwriter-ai-to-google-sheets) - [ **DocuWriter.ai to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/docuwriter-ai-to-gmail) - [ **DocuWriter.ai to Google Drive** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/docuwriter-ai-to-google-drive) ## More into incident.io - [ **HubSpot to incident.io** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-incident-io) - [ **Google Sheets to incident.io** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-incident-io) - [ **Gmail to incident.io** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-incident-io) - [ **Google Calendar to incident.io** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-incident-io) - [ **Google Drive to incident.io** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-incident-io) - [ **ActiveCampaign to incident.io** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-incident-io) Questions ## DocuWriter.ai and incident.io, answered ### ### What can start an automation from DocuWriter.ai? Any of DocuWriter.ai's 1 trigger in the catalog, including New Generation. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in incident.io when something happens in DocuWriter.ai? Any of incident.io's 11 actions, including Create Incident, Update incident, Add follow-up and Add incident update. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from incident.io to DocuWriter.ai? Yes. When something happens in incident.io, your agent can act in DocuWriter.ai too. This page covers both directions: incident.io's triggers and DocuWriter.ai's actions are listed here as well. ### ### Do I have to build a connector for DocuWriter.ai or incident.io? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use DocuWriter.ai and incident.io without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.