---
title: "Connect Docupilot and Groove - APIANT.ai"
description: "When \"Envelope Completed\" fires in Docupilot, your agent runs \"Add label to ticket\" in Groove."
canonical: "https://apiant.ai/connect/docupilot-to-groove"
---

# Connect Docupilot and Groove

When **Envelope Completed** fires in [Docupilot](https://apiant.ai/connections/docupilot), your agent runs **Add label to ticket** in [Groove](https://apiant.ai/connections/groove), or **Customer Added** in Groove to **Create Envelope** in Docupilot. Describe the whole flow and it is built, tested on every scenario and kept running.

Docupilot **2** triggers Docupilot **34** actions Groove **9** triggers Groove **15** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Docupilot and Groove to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Docupilot and Groove can do together

### From Docupilot to Groove

- When **Envelope Completed** in Docupilot then **Add label to ticket** in Groove
- When **New Envelope** in Docupilot then **Add message** in Groove

### From Groove to Docupilot

- When **Customer Added** in Groove then **Create Envelope** in Docupilot
- When **Note Added** in Groove then **Create Envelope Recipient** in Docupilot

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Docupilot and Groove

## Triggers and actions 11 triggers · 49 actions

- Trigger

**Envelope Completed**

Triggers when all recipients finish signing an envelope.

- Trigger

**New Envelope**

Triggers when a new e-signature envelope is created.

- Action

**Cancel Envelope**

Cancel an in-progress e-signature envelope.

- Action

**Convert Document**

Convert a document to another format.

- Action

**Copy Template**

Duplicate a template including its preferences and deliveries.

- Action

**Create Envelope**

Create a new e-signature envelope.

- Action

**Create Envelope Recipient**

Add a recipient to an e-signature envelope.

- Action

**Create Folder**

Create a new folder.

- Action

**Create Template**

Create a new document template.

- Action

**Create Template Delivery**

Configure a new delivery on a template.

- Action

**Create Template Merge Link**

Create a shareable link that generates a document from a template.

- Action

**Delete Folder**

Delete a folder.

- Action

**Delete Template**

Move a template to the trash.

- Action

**Get Bulk Generation Task**

Retrieve a single bulk document-generation task.

- Action

**Get Envelope Details**

Retrieve the details of an e-signature envelope.

- Action

**Get Envelope Responses**

Retrieve the consolidated field responses for an envelope.

- Action

**Get Envelope Signing Link**

Retrieve the signing link for an envelope.

- Action

**Get Template**

Retrieve a single template by its id.

- Action

**Get Template Schema**

Retrieve a template's merge-field schema.

- Action

**List Bulk Generation Tasks**

List bulk document-generation tasks for a template.

- Action

**List Document History**

List previously generated documents.

- Action

**List Envelope Recipients**

List the recipients of an e-signature envelope.

- Action

**List Envelopes**

List e-signature envelopes.

- Action

**List Folders**

List the folders in the Docupilot account.

- Action

**List Template Deliveries**

List the deliveries configured on a template.

- Action

**List Templates**

List the templates in the Docupilot account.

- Action

**Merge Documents**

Append and merge multiple documents into one.

- Action

**Place Signature Fields**

Place the signature/input fields on an envelope's document. Required before Send Envelope: Docupilot rejects sending unless EVERY recipient has at least one field. Replaces the document's whole field set.

- Action

**Retry Document Delivery**

Retry a failed document delivery.

- Action

**Send Envelope**

Send an e-signature envelope to its recipients.

- Action

**Send Envelope Reminder**

Send a signing reminder to an envelope's signers.

- Action

**Transform PDF**

Apply a transformation to a PDF document.

- Action

**Trigger Bulk Generation**

Start a prepared bulk document-generation task.

- Action

**Update Folder**

Update a folder's details.

- Action

**Update Template**

Update an existing template's settings.

- Action

**Upload CSV for Bulk Generation**

Upload a CSV to start a bulk document-generation task for a template.

- Trigger

**Agent Replied**

Triggers when an agent replies to a ticket.

- Trigger

**Customer Added**

Triggers when a customer is created.

- Trigger

**Customer Replied**

Triggers when a customer replies to a ticket.

- Trigger

**Note Added**

Triggers when a note is added to a ticket.

- Trigger

**Ticket Assigned**

Triggers when a ticket is assigned.

- Trigger

**Ticket Closed**

Triggers when a ticket is closed.

- Trigger

**Ticket Opened**

Triggers when a ticket is opened.

- Trigger

**Ticket Started**

Triggers when a new ticket is created.

- Trigger

**Ticket Tagged**

Triggers when a ticket is tagged.

- Action

**Add label to ticket**

Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.

- Action

**Add message**

Adds a new message (reply or private note) to an existing Groove ticket.

- Action

**Add Note**

Adds a private note to a Groove ticket, visible only to agents.

- Action

**Change Assigned Agent**

Assigns a Groove ticket to a different agent, identified by the agent's email address.

- Action

**Change Ticket Mailbox**

Moves a ticket into a different mailbox.

- Action

**Change Ticket State**

Changes the state of a Groove ticket (unread, opened, pending, closed or spam).

- Action

**Close Ticket**

Closes a Groove ticket by setting its state to closed.

- Action

**Create New Ticket**

Creates a new ticket in Groove from a customer or agent, with its first message.

- Action

**Get customer**

Returns one Groove customer, looked up by email address, including their contact details and custom attributes.

- Action

**Get ticket**

Returns a single Groove ticket by its ticket number.

- Action

**List agents**

Returns the agents on your Groove account, optionally limited to one group.

- Action

**List mailboxes**

Returns all mailboxes in the Groove account, with each mailbox's name and email address.

- Action

**List messages**

Returns the messages and notes on a Groove ticket.

- Action

**Reopen Ticket**

Reopens a Groove ticket by setting its state to opened.

- Action

**Update customer**

Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.

## Each app on its own

- [ **Docupilot** Docupilot is a document automation tool to generate PDFs, DOCX files, contracts, invoices and more with data...](https://apiant.ai/connections/docupilot)
- [ **Groove** The simple helpdesk for SaaS and eCommerce businesses.](https://apiant.ai/connections/groove)

Reviews

## What our customers say

## More from Docupilot

- [ **Docupilot to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/docupilot-to-hubspot)
- [ **Docupilot to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/docupilot-to-salesforce)
- [ **Docupilot to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/docupilot-to-gmail)
- [ **Docupilot to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/docupilot-to-google-calendar)
- [ **Docupilot to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/docupilot-to-stripe)
- [ **Docupilot to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/docupilot-to-shopify)

## More into Groove

- [ **Google Sheets to Groove** Google Sheets](https://apiant.ai/connect/google-sheets-to-groove)
- [ **Gmail to Groove** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-groove)
- [ **Google Calendar to Groove** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-groove)
- [ **Google Drive to Groove** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-groove)
- [ **ActiveCampaign to Groove** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-groove)
- [ **Airtable to Groove** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-groove)

Questions

## Docupilot and Groove, answered

###

### What can start an automation from Docupilot?

Any of Docupilot's 2 triggers in the catalog, including Envelope Completed and New Envelope. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Groove when something happens in Docupilot?

Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Groove to Docupilot?

Yes. When something happens in Groove, your agent can act in Docupilot too. This page covers both directions: Groove's triggers and Docupilot's actions are listed here as well.

###

### Do I have to build a connector for Docupilot or Groove?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Docupilot and Groove without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
