# Connect DNSFilter and Request Tracker (RT) When **Blocked Page Form Submitted** fires in [DNSFilter](https://apiant.ai/connections/dnsfilter), your agent runs **Create Ticket** in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), or **Ticket Created** in Request Tracker (RT) to **Assign Policy to a Roaming Client** in DNSFilter. Describe the whole flow and it is built, tested on every scenario and kept running. DNSFilter **4** triggers DNSFilter **7** actions Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want DNSFilter and Request Tracker (RT) to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What DNSFilter and Request Tracker (RT) can do together ### From DNSFilter to Request Tracker (RT) - When **Blocked Page Form Submitted** in DNSFilter then **Create Ticket** in Request Tracker (RT) - When **Policy Changed** in DNSFilter then **Update ticket** in Request Tracker (RT) ### From Request Tracker (RT) to DNSFilter - When **Ticket Created** in Request Tracker (RT) then **Assign Policy to a Roaming Client** in DNSFilter - When **Ticket Status Changed** in Request Tracker (RT) then **Add to Allow List** in DNSFilter Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with DNSFilter and Request Tracker (RT) ## Triggers and actions 7 triggers · 26 actions - Trigger **Blocked Page Form Submitted** Triggers when a user submits the form on the blocked page. - Trigger **Blocked Page Visited** Triggered when someone in your DNSFilter account hits a blocked page. - Trigger **Invoice Available** Triggered when a new DNSFilter invoice becomes available. - Trigger **Policy Changed** Triggered when a DNSFilter policy is created or changed. - Action **Add to Allow List** Adds a single domain to a DNSFilter policy's allow list, with a note explaining why. - Action **Add to Block List** Adds a single domain to a DNSFilter policy's block list, with a note explaining why. - Action **Allow Category in a Policy** Allows a content category in a DNSFilter policy by taking it off that policy's blocked-category list. - Action **Assign Policy to a Roaming Client** Assigns a DNSFilter policy to a roaming client, so that device filters against that policy. - Action **Assign Policy to a Site** Assigns a DNSFilter policy to a site, so traffic from that site filters against that policy. - Action **Block Category in a Policy** Blocks a content category in a DNSFilter policy by adding it to that policy's blocked-category list. - Action **Create Site** Creates a new site (network) in DNSFilter, optionally on a chosen policy and block page. - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. ## Each app on its own - [ **DNSFilter** DNSFilter is a cloud-based, AI-driven content filtering and threat protection service.](https://apiant.ai/connections/dnsfilter) - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) Reviews ## What our customers say ## More from DNSFilter - [ **DNSFilter to Enrich.so** Enrich is a reverse email lookup tool that finds 50+ data points on your prospects using their email.](https://apiant.ai/connect/dnsfilter-to-enrich-so) - [ **DNSFilter to Supadata** Supadata is a service for transcribing YouTube, TikTok, Twitter and Instagram video content, providing...](https://apiant.ai/connect/dnsfilter-to-supadata) - [ **DNSFilter to Teamcamp** Teamcamp is an all-in-one project management application with project management, time tracking and invoicing](https://apiant.ai/connect/dnsfilter-to-teamcamp) - [ **DNSFilter to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/dnsfilter-to-hubspot) - [ **DNSFilter to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/dnsfilter-to-salesforce) - [ **DNSFilter to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/dnsfilter-to-slack) ## More into Request Tracker (RT) - [ **HubSpot to Request Tracker (RT)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-request-tracker-rt) - [ **Google Sheets to Request Tracker (RT)** Google Sheets](https://apiant.ai/connect/google-sheets-to-request-tracker-rt) - [ **Gmail to Request Tracker (RT)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-request-tracker-rt) - [ **Google Calendar to Request Tracker (RT)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-request-tracker-rt) - [ **Google Drive to Request Tracker (RT)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-request-tracker-rt) - [ **Mailchimp to Request Tracker (RT)** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-request-tracker-rt) Questions ## DNSFilter and Request Tracker (RT), answered ### ### What can start an automation from DNSFilter? Any of DNSFilter's 4 triggers in the catalog, including Blocked Page Form Submitted, Policy Changed, Blocked Page Visited and Invoice Available. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Request Tracker (RT) when something happens in DNSFilter? Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Request Tracker (RT) to DNSFilter? Yes. When something happens in Request Tracker (RT), your agent can act in DNSFilter too. This page covers both directions: Request Tracker (RT)'s triggers and DNSFilter's actions are listed here as well. ### ### Do I have to build a connector for DNSFilter or Request Tracker (RT)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.