Integration
Connect Discord and Request Tracker (RT)
When New Forum Message fires in Discord, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Send Channel Message in Discord. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Discord and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Discord and Request Tracker (RT) can do together
From Discord to Request Tracker (RT)
When New Forum Message in Discord
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to Discord
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Discord and Request Tracker (RT)
Triggers and actions 10 triggers · 41 actions
- New Forum Message
Triggers when a new Message is created on a Forum Post.
- New Forum Post
Triggers when a new Post is created on a Forum.
- New Mention
Triggers when a User or Role is mentioned.
- New Message Posted to Channel
Triggers when a new message is posted to a specific text channel.
- New Reaction on Message
Triggers when a new Reaction is added to a Message.
- New User Added
Triggers when a new user joins the Discord Server.
- Role Assigned to User
Triggers when a role is assigned to a user.
- Add Reaction to Message
React to a message in a channel with an emoji. Writer sibling for the New Reaction on Message trigger.
- Add Role
assign a role to a user
- Create Channel
Create a new channel in a server.
- Create new Forum Post
Create a new Post on a Forum Channel.
- Create Role
Create a new role in a server.
- Delete Channel
Delete or close a channel.
- Delete Message
Delete a message from a channel.
- Find Channel
Find an existing channel by name.
- Find User
Find an existing user by name.
- Get Message
Retrieve a specific message from a channel by id.
- Get Server Member
Get one member of a Discord server, including the roles they currently hold.
- List Active Threads
List the threads and forum posts currently active in a Discord server.
- List Messages
List the most recent messages in a Discord channel, newest first.
- List Reactions
List the people who reacted to a message with a given emoji.
- List Roles
List every role defined in a Discord server, so you can pick the Role ID an operation needs.
- List Servers
List the Discord servers (guilds) the APIANT bot has been added to. Use it to get the Server ID every other Discord operation asks for.
- Remove User Role
Remove a chosen role from the specified user.
- Rename Channel
Rename a channel to a specific name you choose.
- Send Channel Message
Post a new message to a specific #channel you choose.
- Send Direct Message
Send a direct message to a specific user.
- Send message in Forum Post
Send a new message in a specific Forum Post.
- Update Message
Edit the content of a previously sent message.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Discord and Request Tracker (RT), answered
What can start an automation from Discord?
Any of Discord's 7 triggers in the catalog, including New Forum Message, New Forum Post, New Mention and New Message Posted to Channel. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Discord?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Discord?
Yes. When something happens in Request Tracker (RT), your agent can act in Discord too. This page covers both directions: Request Tracker (RT)'s triggers and Discord's actions are listed here as well.
Do I have to build a connector for Discord or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.