Connect Direct Mail to Aurora Inbox

Both apps 32Direct Mail 12Aurora Inbox 20

• Trigger
  New Contact

  Triggers when a new contact is added to a Direct Mail address group.

• Trigger
  Sent Campaign

  Triggers when an email campaign is sent from a Direct Mail project (a new campaign report appears).

• Trigger
  Updated Contact

  Triggers when a contact in a Direct Mail address group is added or changes, including being unsubscribed or hard bounced.

• Action
  Add or Update Contact

  Adds a contact to a Direct Mail address group; Direct Mail merges it with an existing contact that has the same email address.

• Action
  Delete Contact

  Removes the contact with the given email address from a Direct Mail address group.

• Action
  Find Contact

  Finds a contact in a Direct Mail address group by email address.

• Action
  Get report

  Returns a campaign report from a Direct Mail project, including its delivery statistics and links to recipients, opens and clicks.

• Action
  List address groups

  Returns every address group (mailing list) in a Direct Mail project, with its name, UUID, blacklist flag and address count.

• Action
  List projects

  Returns every Direct Mail project your API key has been granted access to.

• Action
  List reports

  Returns the campaign reports in a Direct Mail project, with send date, status and open, click, bounce and unsubscribe counts.

• Action
  Unsubscribe Contact

  Marks the contact with the given email address as unsubscribed in a Direct Mail address group.

• Action
  Update Contact

  Updates the contact with the given email address in a Direct Mail address group.

• Action
  Add chat

  Creates a new chat conversation for a contact on a specific channel.

• Action
  Add company

  Adds a new company.

• Action
  Add tag

  Creates a tag in Aurora Inbox that can be attached to any chat. If a tag with the same name already exists, that tag is returned.

• Action
  Create Opportunity

  Create a new opportunity

• Action
  Delete contact

  Deletes a contact by its ID.

• Action
  Find chats by criteria

  Returns up to 25 chats that match the specified search term, channel, team, unanswered and unread criteria.

• Action
  Get Chat

  Returns one chat by id: contact, channel, channel type, owner, agents and status flags.

• Action
  Get company

  Fetches a single company by id.

• Action
  Get contact

  Fetches a single contact by id.

• Action
  Get or Create Contact

  Finds a contact by phone number, or creates one when no contact has that number. When a contact is found, any name, email, company name and custom property values you supply are applied to it.

• Action
  List Chat Opportunities

  Returns the opportunities (deals) attached to a chat.

• Action
  List Chat Tags

  Returns all tags currently attached to a chat: attachment id, roomId, tagId, tagName.

• Action
  List companies

  Lists companies in Aurora Inbox, optionally filtered by a keyword search.

• Action
  List tags

  Returns all tags configured in the Aurora Inbox account, optionally with the number of chats tagged with each.

• Action
  List teams

  Returns all teams configured in the Aurora Inbox account, including their members and roles.

• Action
  Send media message

  Sends a file (image, video, audio or document) to an Aurora Inbox chat, with an optional caption.

• Action
  Send message

  Sends a text message, or an internal note visible only to agents, to an Aurora Inbox chat.

• Action
  Tag chat

  Attaches a tag to a chat, either an existing tag or one looked up by name (created if no tag with that name exists). If the chat already has the tag, the existing attachment is returned.

• Action
  Update company

  Updates fields on an existing company.

• Action
  Update Contact

  Updates an existing contact's name, phone, email, company name and custom property values. Blank fields keep their current values.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.