Connect Device Magic and Nextiva

Both apps 36Device Magic 19Nextiva 17

• Trigger
  New Submission

  Triggers when a form receives a new submission in its Device Magic Database. The form's Device Magic Database destination must be active.

• Action
  Approve Device

  Approves a device that is waiting to join your organization. Approving an already-approved device has no effect.

• Action
  Create Group

  Creates a new group in your organization.

• Action
  Delete Form

  Deletes a form from your organization.

• Action
  Delete Group

  Deletes a group from your organization.

• Action
  Dispatch Form

  Sends a copy of a form to a device, optionally pre-filling answers. Available to trial and enterprise organizations.

• Action
  Get Device

  Returns one device in your organization by its numeric ID or device identifier.

• Action
  Get Form

  Returns a form's definition: its title and questions.

• Action
  List Devices

  Returns the devices joined to your Device Magic organization, with owner, groups and approval status.

• Action
  List Dispatches

  Returns the dispatched forms still outstanding across all devices in your organization.

• Action
  List Forms

  Returns the forms in your organization with their namespace, version and group.

• Action
  List Groups

  Returns the groups in your organization with their form and device IDs, optionally filtered by name.

• Action
  List Resources

  Returns the resources (uploaded files such as images, spreadsheets and PDFs) in your organization.

• Action
  List Submissions

  Returns submissions stored in a form's Device Magic Database. The form's Device Magic Database destination must be active.

• Action
  Remove Device

  Removes a device from your organization.

• Action
  Revoke Dispatch

  Revokes a dispatched form from a device.

• Action
  Update Device

  Updates a device's owner, description or groups. Fields left blank are unchanged.

• Action
  Update Dispatch

  Updates an outstanding dispatch on a device: its name, description, location, schedule or prefilled answers.

• Action
  Update Group

  Renames a group in your organization.

• Trigger
  New Missed Call

  Triggers when a call is missed in Nextiva.

• Trigger
  New Received Call

  Triggers when an incoming call is received in Nextiva.

• Trigger
  New Voicemail

  Triggers when a new voicemail is received in Nextiva.

• Trigger
  New Workitem

  Triggers when a new workitem (call, text or email) is created in Nextiva.

• Action
  Get Conversation

  Returns a Nextiva conversation together with its workitems.

• Action
  Get Unread Counts

  Returns the number of unread conversations, mentions, calls and voicemails.

• Action
  Get Workitem

  Returns one Nextiva workitem (a call, text or email) by its ID.

• Action
  Hang Up Call

  Ends an active Nextiva call.

• Action
  Hold Call

  Puts an active Nextiva call on hold.

• Action
  List Conversations

  Returns conversations in the Nextiva account.

• Action
  List Workitems

  Returns workitems (calls, texts, emails) in the Nextiva account.

• Action
  Mute Call

  Mutes an active Nextiva call.

• Action
  Send Email Response

  Sends an email reply on a Nextiva email workitem.

• Action
  Send SMS

  Sends an outbound SMS message from Nextiva.

• Action
  Transfer Workitem to Agent

  Transfers a Nextiva workitem to another agent.

• Action
  Transfer Workitem to Inbox

  Transfers a Nextiva workitem to an inbox (queue).

• Action
  Unmute Call

  Unmutes a muted Nextiva call.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.