Integration
Connect Deskpro to Vincere
When New Organization fires in Deskpro, your agent runs Add task in Vincere. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and Vincere to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro can start in Vincere
When New Organization in Deskpro
then Add task in Vincere
When New Person in Deskpro
then Create a New Contact in Vincere in Vincere
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and Vincere
Triggers and actions 5 triggers · 32 actions
Trigger
New OrganizationTriggers when a new organization is created in Deskpro.
Trigger
New PersonTriggers when a new person is created in Deskpro.
Trigger
New TicketTriggers when a new ticket is created in Deskpro.
Trigger
New Ticket ReplyTriggers when an agent replies to a Deskpro ticket.
Trigger
Ticket UpdateTriggers when a Deskpro ticket's status changes.
Action
Add Message to TicketAdds a reply or an internal note to an existing Deskpro ticket.
Action
Create OrganizationCreates a new organization in Deskpro.
Action
Delete ticketDeletes a ticket in Deskpro.
Action
Find OrganizationFinds a Deskpro organization by name.
Action
Find PersonFinds a Deskpro person by primary email address.
Action
Find TicketFinds a Deskpro ticket by its reference code.
Action
Get organizationReturns a Deskpro organization by its ID, including its custom field values.
Action
Get personReturns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
Action
Get ticketReturns a single Deskpro ticket by its ID, including its custom field values.
Action
Update personUpdates an existing person (contact) in Deskpro, changing only the details you fill in.
Action
Add meetingCreates a meeting activity in Vincere, linked to candidates, contacts, companies or jobs.
Action
Add noteAdds a new note to a candidate in Vincere.
Action
Add taskCreates a task in Vincere, optionally linked to candidates, contacts, companies, jobs or deals, and returns the new task's id.
Action
Create a New Contact in VincereCreates a contact at a company in Vincere and returns the new contact's ID.
Action
Create CandidateCreates a candidate in Vincere and returns the new candidate's ID.
Action
Create CompanyCreates a company in Vincere and returns the new company's ID.
Action
Create JobCreates a job for a client contact in Vincere and returns the new job's ID.
Action
Create Job ApplicationAdds a candidate to a job in Vincere at the stage you choose and returns the application's ID.
Action
Find candidates by criteriaSearches Vincere candidates using search criteria and returns the matching candidates (up to 100).
Action
Find companies by criteriaSearches Vincere companies matching a search query and returns the matching companies with the fields you choose.
Action
Find contacts by criteriaSearches Vincere contacts matching the given criteria and returns up to 100 matches.
Action
Find job applications by criteriaFinds a job's applications that are currently in the stages you choose, such as Shortlisted or Placed.
Action
Find jobs by criteriaSearches Vincere jobs using search criteria and returns the matching jobs (up to 100).
Action
Get CandidateReturns a Vincere candidate's details by its ID.
Action
Get CompanyReturns a Vincere company's details by its ID.
Action
Get ContactReturns a Vincere contact's details by its ID.
Action
Get JobReturns a Vincere job's details by its ID.
Action
Get job applicationReturns a job application, the record linking a candidate to a job, including its stage and status.
Action
Get placementReturns the details of a Vincere placement by its ID.
Action
Update CandidateUpdates the fields you supply on an existing Vincere candidate.
Action
Update ContactUpdates the fields you supply on an existing Vincere contact.
Action
Update GDPR DetailsUpdates a Vincere candidate's GDPR consent-to-keep details.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Deskpro and Vincere, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Vincere when something happens in Deskpro?
Any of Vincere's 22 actions, including Create a New Contact in Vincere, Create Candidate, Create Company and Create Job. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Vincere to Deskpro?
Vincere has no triggers in the catalog today, so automations start in Deskpro. If you need the other direction, ask: your agent reads Vincere's API documentation and adds it.
Do I have to build a connector for Deskpro or Vincere?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and Vincere without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.