Integration
Connect Deskpro and Supernormal
When New Organization fires in Deskpro, your agent runs Add agent in Supernormal, or New Meeting Notes in Supernormal to Add Message to Ticket in Deskpro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and Supernormal to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro and Supernormal can do together
From Deskpro to Supernormal
When New Organization in Deskpro
then Add agent in Supernormal
From Supernormal to Deskpro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and Supernormal
Triggers and actions 6 triggers · 24 actions
- New Organization
Triggers when a new organization is created in Deskpro.
- New Person
Triggers when a new person is created in Deskpro.
- New Ticket
Triggers when a new ticket is created in Deskpro.
- New Ticket Reply
Triggers when an agent replies to a Deskpro ticket.
- Ticket Update
Triggers when a Deskpro ticket's status changes.
- Add Message to Ticket
Adds a reply or an internal note to an existing Deskpro ticket.
- Create Organization
Creates a new organization in Deskpro.
- Delete ticket
Deletes a ticket in Deskpro.
- Find Organization
Finds a Deskpro organization by name.
- Find Person
Finds a Deskpro person by primary email address.
- Find Ticket
Finds a Deskpro ticket by its reference code.
- Get organization
Returns a Deskpro organization by its ID, including its custom field values.
- Get person
Returns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
- Get ticket
Returns a single Deskpro ticket by its ID, including its custom field values.
- Update person
Updates an existing person (contact) in Deskpro, changing only the details you fill in.
- New Meeting Notes
Triggers when a meeting recording finishes processing and its notes are ready, returning the recording's title, summary, timing, participant count and owner.
- Add agent
Creates a new Supernormal agent with its name, persona, voice and prompts.
- Add agent session
Creates a new session for a Supernormal agent, optionally recording who started it.
- Get agent
Returns a single agent by its ID, including its name, description and avatar URL.
- Get agent session
Returns a single Supernormal agent session, including its status, meeting URL, timing and transcription state.
- Get recording
Returns a single recording by its ID, including its title, status, timing, owner, notes and AI-generated meeting summary.
- Get transcript
Returns the full transcript of a Supernormal recording as a list of spoken segments with timing and speaker names.
- Get user
Returns the profile of the Supernormal user the connected account belongs to, including their name, email and avatar.
- List agents
Returns the connected user's Supernormal agents, with each agent's id, name, avatar and description.
- List agent sessions
Returns the sessions of a given Supernormal agent, including each session's status, timing and meeting URL.
- List calendar events
Returns your upcoming calendar events in Supernormal, optionally limited to a date range, including whether each meeting is scheduled to be captured.
- List recordings
Returns the current user's Supernormal meeting recordings, optionally filtered by visibility.
- Publish agent
Publishes a Supernormal agent so it becomes available for sessions.
- Toggle meeting capture
Turns capture on or off for an upcoming calendar meeting, so Supernormal does or does not record it.
- Unpublish agent
Unpublishes a Supernormal agent so it is no longer available to start sessions.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into Supernormal
Questions
Deskpro and Supernormal, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Supernormal when something happens in Deskpro?
Any of Supernormal's 14 actions, including Add agent, Add agent session, Get agent and Get agent session. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Supernormal to Deskpro?
Yes. When something happens in Supernormal, your agent can act in Deskpro too. This page covers both directions: Supernormal's triggers and Deskpro's actions are listed here as well.
Do I have to build a connector for Deskpro or Supernormal?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and Supernormal without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.