Integration
Connect Deskpro and Offri
When New Organization fires in Deskpro, your agent runs Create Contact in Offri, or New Contact in Offri to Add Message to Ticket in Deskpro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and Offri to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro and Offri can do together
From Deskpro to Offri
When New Organization in Deskpro
then Create Contact in Offri
When New Person in Deskpro
then Create Contact Person in Offri
From Offri to Deskpro
When New Contact in Offri
then Add Message to Ticket in Deskpro
When New Proposal in Offri
then Find Ticket in Deskpro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and Offri
Triggers and actions 8 triggers · 28 actions
Trigger
New OrganizationTriggers when a new organization is created in Deskpro.
Trigger
New PersonTriggers when a new person is created in Deskpro.
Trigger
New TicketTriggers when a new ticket is created in Deskpro.
Trigger
New Ticket ReplyTriggers when an agent replies to a Deskpro ticket.
Trigger
Ticket UpdateTriggers when a Deskpro ticket's status changes.
Action
Add Message to TicketAdds a reply or an internal note to an existing Deskpro ticket.
Action
Create OrganizationCreates a new organization in Deskpro.
Action
Delete ticketDeletes a ticket in Deskpro.
Action
Find OrganizationFinds a Deskpro organization by name.
Action
Find PersonFinds a Deskpro person by primary email address.
Action
Find TicketFinds a Deskpro ticket by its reference code.
Action
Get organizationReturns a Deskpro organization by its ID, including its custom field values.
Action
Get personReturns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
Action
Get ticketReturns a single Deskpro ticket by its ID, including its custom field values.
Action
Update personUpdates an existing person (contact) in Deskpro, changing only the details you fill in.
Trigger
New ContactTriggers when a new client is added in Offri.
Trigger
New ProposalTriggers when a new proposal is created in Offri.
Trigger
Proposal Status ChangedTriggers when a proposal's status changes, for example to won, lost or expired.
Action
Add componentCreates a component (product) in your Offri workspace, optionally with its pricing, unit and category.
Action
Create ContactCreates a client (company or private person) in Offri.
Action
Create Contact PersonAdds a contact person to an Offri client.
Action
Create ProposalCreates a new proposal in Offri, optionally for a client.
Action
Delete componentDeletes a component (product) from your Offri workspace.
Action
Delete ProposalDeletes a draft Offri proposal.
Action
Find ContactFinds Offri clients by name, email or customer number.
Action
Find Contact PersonFinds the contact persons of an Offri client, optionally by email.
Action
Get componentReturns the details of a component (product) in your Offri workspace, including its category and product pricing.
Action
Get ContactReturns one Offri client by ID.
Action
Get ProposalReturns one Offri proposal with its totals and signing details.
Action
List componentsReturns the components and products in your Offri workspace, optionally filtered by name or category.
Action
Remove ContactRemoves a client from Offri.
Action
Remove Contact PersonRemoves a contact person from an Offri client.
Action
Send ProposalSends an Offri proposal to its client with an expiration date.
Action
Update componentUpdates an existing component (product) in Offri, such as its name, category, language, pricing and quantity settings.
Action
Update ContactUpdates the details of an existing Offri client.
Action
Update Contact PersonUpdates a contact person of an Offri client.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Deskpro and Offri, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Offri when something happens in Deskpro?
Any of Offri's 18 actions, including Create Contact, Create Contact Person, Create Proposal and Send Proposal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Offri to Deskpro?
Yes. When something happens in Offri, your agent can act in Deskpro too. This page covers both directions: Offri's triggers and Deskpro's actions are listed here as well.
Do I have to build a connector for Deskpro or Offri?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and Offri without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.