Connect Deskpro to JobTread

Both apps 36Deskpro 15JobTread 21

• Trigger
  New Organization

  Triggers when a new organization is created in Deskpro.

• Trigger
  New Person

  Triggers when a new person is created in Deskpro.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Deskpro.

• Trigger
  New Ticket Reply

  Triggers when an agent replies to a Deskpro ticket.

• Trigger
  Ticket Update

  Triggers when a Deskpro ticket's status changes.

• Action
  Add Message to Ticket

  Adds a reply or an internal note to an existing Deskpro ticket.

• Action
  Create Organization

  Creates a new organization in Deskpro.

• Action
  Delete ticket

  Deletes a ticket in Deskpro.

• Action
  Find Organization

  Finds a Deskpro organization by name.

• Action
  Find Person

  Finds a Deskpro person by primary email address.

• Action
  Find Ticket

  Finds a Deskpro ticket by its reference code.

• Action
  Get organization

  Returns a Deskpro organization by its ID, including its custom field values.

• Action
  Get person

  Returns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.

• Action
  Get ticket

  Returns a single Deskpro ticket by its ID, including its custom field values.

• Action
  Update person

  Updates an existing person (contact) in Deskpro, changing only the details you fill in.

• Action
  Assign Access

  Grants a team member access to a JobTread record such as a job, so they can see and work on it.

• Action
  Create Comment

  Creates a comment on a JobTread record such as a job, customer or vendor, optionally as a reply to another comment.

• Action
  Create Customer

  Creates a new customer account in your JobTread organization.

• Action
  Create Customer Contact

  Creates a contact person on a JobTread customer account.

• Action
  Create Job

  Creates a job in JobTread at an existing customer location, optionally copying costs or tasks from another job and setting budget line items and custom fields.

• Action
  Create Location

  Creates a location (job site address) for a JobTread customer. A location is required before a job can be created for that customer.

• Action
  Create Task

  Creates a task or to-do on a JobTread job, customer/vendor account, or organization.

• Action
  Create Vendor

  Creates a new vendor account in your JobTread organization.

• Action
  Create Vendor Contact

  Creates a contact person on a vendor account in JobTread.

• Action
  Find a Customer

  Finds customers in your JobTread organization by exact name and returns the matching customer records.

• Action
  Find a Job

  Finds jobs in your JobTread organization by job name or job number and returns the matches.

• Action
  Find a Location

  Finds JobTread locations in your organization by exact name and returns the first match plus all matches.

• Action
  Find a Membership

  Finds a team member's membership in your JobTread organization by the user's name, returning the membership with its user and role.

• Action
  Find a Vendor

  Finds vendors in a JobTread organization by exact name and returns the first match along with all matches.

• Action
  Import Task Template

  Copies the tasks from a JobTread task template onto a job or other target, scheduled from an optional start date.

• Action
  Query API

  Runs any JobTread Pave query or mutation you write and returns the raw result, for reading or changing data the other JobTread actions don't cover.

• Action
  Update Customer

  Updates an existing customer in JobTread, such as its name, tax status or custom field values.

• Action
  Update Job

  Updates an existing job in JobTread, such as its name, number, description or custom field values.

• Action
  Update Location

  Updates an existing location's name, address, contact, tax settings or custom fields in JobTread.

• Action
  Update Vendor

  Updates an existing vendor in JobTread, including its name, tax settings and custom field values.

• Action
  Upload Files

  Uploads a file from a public URL into JobTread and attaches it to a job or other record.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.