Integration
Connect Deskpro and Jibble
When New Organization fires in Deskpro, your agent runs Create Client in Jibble, or New Activity in Jibble to Add Message to Ticket in Deskpro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and Jibble to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro and Jibble can do together
From Deskpro to Jibble
When New Organization in Deskpro
then Create Client in Jibble
When New Person in Deskpro
then Create Person in Jibble
From Jibble to Deskpro
When New Activity in Jibble
then Add Message to Ticket in Deskpro
When New Location in Jibble
then Find Ticket in Deskpro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and Jibble
Triggers and actions 11 triggers · 31 actions
Trigger
New OrganizationTriggers when a new organization is created in Deskpro.
Trigger
New PersonTriggers when a new person is created in Deskpro.
Trigger
New TicketTriggers when a new ticket is created in Deskpro.
Trigger
New Ticket ReplyTriggers when an agent replies to a Deskpro ticket.
Trigger
Ticket UpdateTriggers when a Deskpro ticket's status changes.
Action
Add Message to TicketAdds a reply or an internal note to an existing Deskpro ticket.
Action
Create OrganizationCreates a new organization in Deskpro.
Action
Delete ticketDeletes a ticket in Deskpro.
Action
Find OrganizationFinds a Deskpro organization by name.
Action
Find PersonFinds a Deskpro person by primary email address.
Action
Find TicketFinds a Deskpro ticket by its reference code.
Action
Get organizationReturns a Deskpro organization by its ID, including its custom field values.
Action
Get personReturns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
Action
Get ticketReturns a single Deskpro ticket by its ID, including its custom field values.
Action
Update personUpdates an existing person (contact) in Deskpro, changing only the details you fill in.
Trigger
New ActivityTriggers when a new activity is created in Jibble.
Trigger
New LocationTriggers when a new location is created in Jibble.
Trigger
New or Update ActivityTriggers when a activity is created or updated in Jibble.
Trigger
New or Update LocationTriggers when a location is created or updated in Jibble.
Trigger
New or Update PersonTriggers when a person is created or updated in Jibble.
Trigger
New PersonTriggers when a new person is created in Jibble.
Action
Create ActivityCreates a activity in your Jibble organization.
Action
Create ClientCreates a client in your Jibble organization.
Action
Create GroupCreates a group in your Jibble organization.
Action
Create LocationCreates a location in your Jibble organization.
Action
Create Manual Time EntryAdds a manual time entry (for example 1 hour) for a team member on top of their tracked clock-in time.
Action
Create PersonCreates a person in your Jibble organization.
Action
Create Person and Send InviteAdds a team member with an email address so Jibble emails them an invitation to join.
Action
Create ProjectCreates a project in your Jibble organization.
Action
Find ActivityFinds a activity by exact name; returns empty fields when none matches.
Action
Find Group by Group IdReturns one group by its ID.
Action
Find LocationFinds a location by exact name; returns empty fields when none matches.
Action
Find Location by Location IdReturns one location by its ID.
Action
Find PersonFinds a person by exact email; returns empty fields when none matches.
Action
Find Person by Person IdReturns one person by its ID.
Action
Find Timesheets Report as a CSVStarts a timesheets report export as a CSV file for a date range and returns the export.
Action
Find Timesheets SummaryReturns tracked, payroll and overtime totals per team member for a period.
Action
Update ActivityUpdates an existing activity's details; blank fields are left unchanged.
Action
Update ClientUpdates an existing client's details; blank fields are left unchanged.
Action
Update GroupUpdates an existing group's details; blank fields are left unchanged.
Action
Update LocationUpdates an existing location's details; blank fields are left unchanged.
Action
Update ProjectUpdates an existing project's details; blank fields are left unchanged.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Deskpro and Jibble, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Jibble when something happens in Deskpro?
Any of Jibble's 21 actions, including Create Activity, Create Client, Create Group and Create Location. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Jibble to Deskpro?
Yes. When something happens in Jibble, your agent can act in Deskpro too. This page covers both directions: Jibble's triggers and Deskpro's actions are listed here as well.
Do I have to build a connector for Deskpro or Jibble?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and Jibble without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.