Integration
Connect Deskpro to GMass
When New Organization fires in Deskpro, your agent runs Send a Transactional Email in GMass. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and GMass to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro can start in GMass
When New Organization in Deskpro
then Send a Transactional Email in GMass
When New Person in Deskpro
then Add campaign draft in GMass
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and GMass
Triggers and actions 5 triggers · 22 actions
Trigger
New OrganizationTriggers when a new organization is created in Deskpro.
Trigger
New PersonTriggers when a new person is created in Deskpro.
Trigger
New TicketTriggers when a new ticket is created in Deskpro.
Trigger
New Ticket ReplyTriggers when an agent replies to a Deskpro ticket.
Trigger
Ticket UpdateTriggers when a Deskpro ticket's status changes.
Action
Add Message to TicketAdds a reply or an internal note to an existing Deskpro ticket.
Action
Create OrganizationCreates a new organization in Deskpro.
Action
Delete ticketDeletes a ticket in Deskpro.
Action
Find OrganizationFinds a Deskpro organization by name.
Action
Find PersonFinds a Deskpro person by primary email address.
Action
Find TicketFinds a Deskpro ticket by its reference code.
Action
Get organizationReturns a Deskpro organization by its ID, including its custom field values.
Action
Get personReturns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
Action
Get ticketReturns a single Deskpro ticket by its ID, including its custom field values.
Action
Update personUpdates an existing person (contact) in Deskpro, changing only the details you fill in.
Action
Add campaign draftCreates a Gmail draft for a GMass campaign that can be sent later with Send campaign.
Action
Add listCreates a new GMass email list from a Google Sheet and returns the list address to use when sending campaigns.
Action
Add UnsubscribeAdds an email address to your GMass account-wide unsubscribe list so no future campaigns are sent to it.
Action
Add unsubscribed domainAdds a domain to your GMass account-wide unsubscribe list, so no further emails are sent to any address at that domain.
Action
Delete unsubscribeRemoves an email address from your GMass account-wide unsubscribe list, so that campaigns can send to it again.
Action
Get campaignReturns a single GMass campaign with its status, subject, lists, auto follow-ups and aggregate statistics (opens, clicks, replies, bounces).
Action
List campaign recipientsReturns the recipients of a GMass campaign, with each recipient's email address, send time, sender and Gmail response.
Action
List campaignsReturns all of your GMass campaigns along with their aggregate statistics such as opens, clicks, replies and bounces.
Action
List listsReturns the email lists in your GMass account, optionally narrowed by search text.
Action
Remove Email Address From CampaignSuppresses an email address for one GMass campaign so it no longer receives that campaign's emails.
Action
Send a Transactional EmailSends a single transactional email to one recipient through your connected Gmail or Google Workspace account.
Action
Send campaignSends (or schedules) a GMass campaign from an existing campaign draft, with tracking, scheduling and follow-up options.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Deskpro
Deskpro to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Deskpro to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Deskpro to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Deskpro to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Deskpro to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Deskpro to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into GMass
HubSpot to GMassHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to GMassSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to GMassSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to GMassGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to GMassGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to GMassGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Deskpro and GMass, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in GMass when something happens in Deskpro?
Any of GMass's 12 actions, including Send a Transactional Email, Send campaign, Add campaign draft and Add list. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from GMass to Deskpro?
GMass has no triggers in the catalog today, so automations start in Deskpro. If you need the other direction, ask: your agent reads GMass's API documentation and adds it.
Do I have to build a connector for Deskpro or GMass?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and GMass without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.