Connect Deskpro to Flodesk

Both apps 30Deskpro 15Flodesk 15

• Trigger
  New Organization

  Triggers when a new organization is created in Deskpro.

• Trigger
  New Person

  Triggers when a new person is created in Deskpro.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Deskpro.

• Trigger
  New Ticket Reply

  Triggers when an agent replies to a Deskpro ticket.

• Trigger
  Ticket Update

  Triggers when a Deskpro ticket's status changes.

• Action
  Add Message to Ticket

  Adds a reply or an internal note to an existing Deskpro ticket.

• Action
  Create Organization

  Creates a new organization in Deskpro.

• Action
  Delete ticket

  Deletes a ticket in Deskpro.

• Action
  Find Organization

  Finds a Deskpro organization by name.

• Action
  Find Person

  Finds a Deskpro person by primary email address.

• Action
  Find Ticket

  Finds a Deskpro ticket by its reference code.

• Action
  Get organization

  Returns a Deskpro organization by its ID, including its custom field values.

• Action
  Get person

  Returns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.

• Action
  Get ticket

  Returns a single Deskpro ticket by its ID, including its custom field values.

• Action
  Update person

  Updates an existing person (contact) in Deskpro, changing only the details you fill in.

• Action
  Add custom field

  Creates a new subscriber custom field in your Flodesk account with the label you choose.

• Action
  Add Existing Subscriber to Segment

  Adds an existing Flodesk subscriber to one or more segments and returns the updated subscriber.

• Action
  Add Existing Subscriber to Workflow

  Adds an existing Flodesk subscriber to a workflow, identified by subscriber ID or email address.

• Action
  Add segment

  Creates a new segment in your Flodesk account and returns it.

• Action
  Create/Update Subscriber

  Creates a new Flodesk subscriber, or updates the existing one with the same email address or id, optionally adding them to segments.

• Action
  Find a Subscriber by Email Address

  Looks up a Flodesk subscriber by email address and returns their status, name, segments and custom field values.

• Action
  Get segment

  Returns a single Flodesk segment, including its name, color, type and number of active subscribers.

• Action
  List campaigns

  Returns the email campaigns in your Flodesk account, optionally filtered by status or a search term.

• Action
  List custom fields

  Returns every subscriber custom field defined in your Flodesk account, with each field's key and display label.

• Action
  List segments

  Returns all segments in your Flodesk account, with each segment's name, color, type and active subscriber count.

• Action
  List subscribers

  Returns subscribers in your Flodesk account, optionally filtered by status or segment.

• Action
  List workflows

  Returns the workflows in your Flodesk account, optionally filtered by status (active, paused or draft).

• Action
  Remove Existing Subscriber From Segment

  Removes an existing Flodesk subscriber from one or more segments and returns the updated subscriber.

• Action
  Remove Existing Subscriber From Workflow

  Removes an existing subscriber, identified by subscriber ID or email address, from a Flodesk workflow.

• Action
  Unsubscribe Subscriber

  Unsubscribes a subscriber from all of your Flodesk lists so they no longer receive marketing emails, and returns the updated subscriber.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.