Integration
Connect Deskpro and Firebase / Firestore
When New Organization fires in Deskpro, your agent runs Create Cloud Firestore Document in Firebase / Firestore, or New Document Within a Firestore Collection in Firebase / Firestore to Add Message to Ticket in Deskpro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and Firebase / Firestore to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro and Firebase / Firestore can do together
From Deskpro to Firebase / Firestore
When New Organization in Deskpro
then Create Cloud Firestore Document in Firebase / Firestore
When New Person in Deskpro
then Update Cloud Firestore Document in Firebase / Firestore
From Firebase / Firestore to Deskpro
When New Document Within a Firestore Collection in Firebase / Firestore
then Add Message to Ticket in Deskpro
When New Document Within a Firestore Collection in Firebase / Firestore
then Find Ticket in Deskpro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and Firebase / Firestore
Triggers and actions 6 triggers · 16 actions
Trigger
New OrganizationTriggers when a new organization is created in Deskpro.
Trigger
New PersonTriggers when a new person is created in Deskpro.
Trigger
New TicketTriggers when a new ticket is created in Deskpro.
Trigger
New Ticket ReplyTriggers when an agent replies to a Deskpro ticket.
Trigger
Ticket UpdateTriggers when a Deskpro ticket's status changes.
Action
Add Message to TicketAdds a reply or an internal note to an existing Deskpro ticket.
Action
Create OrganizationCreates a new organization in Deskpro.
Action
Delete ticketDeletes a ticket in Deskpro.
Action
Find OrganizationFinds a Deskpro organization by name.
Action
Find PersonFinds a Deskpro person by primary email address.
Action
Find TicketFinds a Deskpro ticket by its reference code.
Action
Get organizationReturns a Deskpro organization by its ID, including its custom field values.
Action
Get personReturns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
Action
Get ticketReturns a single Deskpro ticket by its ID, including its custom field values.
Action
Update personUpdates an existing person (contact) in Deskpro, changing only the details you fill in.
Trigger
New Document Within a Firestore CollectionTriggers when a new document is added to a Cloud Firestore collection.
Action
Create Cloud Firestore DocumentCreates a new document within a Cloud Firestore collection.
Action
Delete Cloud Firestore DocumentDeletes a Firestore document by its collection path and document ID.
Action
Find Cloud Firestore DocumentFinds a document using a Structured Query within a collection.
Action
Get Cloud Firestore DocumentReturns one Firestore document by its collection path and document ID.
Action
Run Cloud Firestore QueryReturns the Firestore documents in a collection that match a field filter.
Action
Update Cloud Firestore DocumentUpdates the given fields on an existing Firestore document.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Deskpro and Firebase / Firestore, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Firebase / Firestore when something happens in Deskpro?
Any of Firebase / Firestore's 6 actions, including Create Cloud Firestore Document, Update Cloud Firestore Document, Find Cloud Firestore Document and Get Cloud Firestore Document. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Firebase / Firestore to Deskpro?
Yes. When something happens in Firebase / Firestore, your agent can act in Deskpro too. This page covers both directions: Firebase / Firestore's triggers and Deskpro's actions are listed here as well.
Do I have to build a connector for Deskpro or Firebase / Firestore?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and Firebase / Firestore without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.