Integration
Connect Deskpro and Featurebase
When New Organization fires in Deskpro, your agent runs Create or Update Contact in Featurebase, or New Comment in Featurebase to Add Message to Ticket in Deskpro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and Featurebase to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro and Featurebase can do together
From Deskpro to Featurebase
When New Organization in Deskpro
then Create or Update Contact in Featurebase
From Featurebase to Deskpro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and Featurebase
Triggers and actions 7 triggers · 26 actions
- New Organization
Triggers when a new organization is created in Deskpro.
- New Person
Triggers when a new person is created in Deskpro.
- New Ticket
Triggers when a new ticket is created in Deskpro.
- New Ticket Reply
Triggers when an agent replies to a Deskpro ticket.
- Ticket Update
Triggers when a Deskpro ticket's status changes.
- Add Message to Ticket
Adds a reply or an internal note to an existing Deskpro ticket.
- Create Organization
Creates a new organization in Deskpro.
- Delete ticket
Deletes a ticket in Deskpro.
- Find Organization
Finds a Deskpro organization by name.
- Find Person
Finds a Deskpro person by primary email address.
- Find Ticket
Finds a Deskpro ticket by its reference code.
- Get organization
Returns a Deskpro organization by its ID, including its custom field values.
- Get person
Returns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
- Get ticket
Returns a single Deskpro ticket by its ID, including its custom field values.
- Update person
Updates an existing person (contact) in Deskpro, changing only the details you fill in.
- New Comment
Triggers when a new comment is posted on a post or changelog.
- New Post
Triggers when a new post (feature request or feedback) is created on any board.
- Add tag
Attaches a workspace tag to a Featurebase conversation on behalf of an admin.
- Change Post Status
Moves a post to a different status, optionally emailing its voters.
- Create Changelog
Creates a changelog entry announcing a product update, as a draft or live.
- Create Comment
Adds a comment to a post or changelog entry.
- Create or Update Contact
Creates a contact, or updates the existing one with the same email or user ID.
- Create Post
Creates a new post (feature request or feedback) on a Featurebase board.
- Delete comment
Deletes a comment. Comments with replies are anonymized and shown as "[deleted]"; comments without replies are removed permanently.
- Delete Post
Permanently deletes a post.
- Get board
Returns a single feedback board by its ID, including its access controls, feature toggles, post defaults and localized texts.
- Get Post
Returns one post (feature request) by its ID.
- Get user
Returns a Featurebase user (contact — customer or lead) by its Featurebase ID, including email, name, companies and custom field values.
- List Boards
Returns all feedback boards in the workspace.
- List categories
Returns all changelog categories in your Featurebase workspace, with their names and colors.
- List votes
Returns the users who have upvoted a post, with their name, email, type and companies.
- Update Post
Updates a post's title, content, board, ETA or visibility.
- Upvote Post
Adds a person as an upvoter on a post.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Deskpro and Featurebase, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Featurebase when something happens in Deskpro?
Any of Featurebase's 16 actions, including Create Changelog, Create Comment, Create or Update Contact and Create Post. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Featurebase to Deskpro?
Yes. When something happens in Featurebase, your agent can act in Deskpro too. This page covers both directions: Featurebase's triggers and Deskpro's actions are listed here as well.
Do I have to build a connector for Deskpro or Featurebase?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and Featurebase without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.