Integration
Connect Deskpro and eSputnik
When New Organization fires in Deskpro, your agent runs Add contact to segment in eSputnik, or New Contact in eSputnik to Add Message to Ticket in Deskpro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and eSputnik to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro and eSputnik can do together
From Deskpro to eSputnik
When New Organization in Deskpro
then Add contact to segment in eSputnik
From eSputnik to Deskpro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and eSputnik
Triggers and actions 7 triggers · 25 actions
- New Organization
Triggers when a new organization is created in Deskpro.
- New Person
Triggers when a new person is created in Deskpro.
- New Ticket
Triggers when a new ticket is created in Deskpro.
- New Ticket Reply
Triggers when an agent replies to a Deskpro ticket.
- Ticket Update
Triggers when a Deskpro ticket's status changes.
- Add Message to Ticket
Adds a reply or an internal note to an existing Deskpro ticket.
- Create Organization
Creates a new organization in Deskpro.
- Delete ticket
Deletes a ticket in Deskpro.
- Find Organization
Finds a Deskpro organization by name.
- Find Person
Finds a Deskpro person by primary email address.
- Find Ticket
Finds a Deskpro ticket by its reference code.
- Get organization
Returns a Deskpro organization by its ID, including its custom field values.
- Get person
Returns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
- Get ticket
Returns a single Deskpro ticket by its ID, including its custom field values.
- Update person
Updates an existing person (contact) in Deskpro, changing only the details you fill in.
- New Contact
Triggered when a new contact is created in eSputnik, optionally limited to contacts matching the details you enter.
- New Contact in Segment
Triggers when a contact is added to the eSputnik segment you choose.
- Add contact to segment
Adds one or more contacts to a static segment in eSputnik, identified by contact IDs or external customer IDs.
- Add emails to unsubscribed list
Adds one or more email addresses to the eSputnik list of unsubscribed contacts.
- Add orders
Adds or updates up to 1000 orders in eSputnik, each linked to a contact, and fails if any order is rejected.
- Add/Update Contact
Adds a new contact or updates the existing matching contact, including its channels, address and additional fields, and returns the contact's ID.
- Delete contact
Deletes a contact by its eSputnik contact ID, optionally erasing all of the contact's data permanently.
- Delete contact from segment
Removes one or more contacts from a static segment, identified by their eSputnik contact IDs or external customer IDs.
- Find contacts
Returns up to 500 contacts that match the specified external ID, email address, phone number, first name or last name.
- Get contact
Returns an eSputnik contact by ID, including its channels, address, segments and additional field values. An error occurs if the contact is not found.
- List segments
Returns the contact segments in the eSputnik account, optionally narrowed by name, with each segment's id, name and type.
- Send Email
Sends an email message to one or more recipients. A new contact is created for any address that does not already exist in eSputnik.
- Send Event
Sends a backend event for a contact to eSputnik, where it can start workflows and supply dynamic content for messages.
- Send SMS
Sends an SMS message to a list of phone numbers or to a segment. Returns the queueing result and message ID for each recipient.
- Send Viber message
Sends a Viber message to a list of phone numbers or to a segment, and returns the queueing result for each recipient. A new contact is created for a phone number that does not exist yet.
- Subscribe Contact
Subscribes a contact through a double opt-in flow, creating an unconfirmed contact if none exists or updating the existing one, and returns the contact's ID and email subscription status.
- Update contact
Updates an existing eSputnik contact's details, channels, address and additional fields by contact ID. Updating a deleted contact restores it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Deskpro and eSputnik, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in eSputnik when something happens in Deskpro?
Any of eSputnik's 15 actions, including Send Email, Send Event, Send SMS and Send Viber message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from eSputnik to Deskpro?
Yes. When something happens in eSputnik, your agent can act in Deskpro too. This page covers both directions: eSputnik's triggers and Deskpro's actions are listed here as well.
Do I have to build a connector for Deskpro or eSputnik?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and eSputnik without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.