Integration
Connect Deskpro and Esendex
When New Organization fires in Deskpro, your agent runs Mark Inbox Message Read in Esendex, or New Inbound Message in Esendex to Add Message to Ticket in Deskpro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and Esendex to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro and Esendex can do together
From Deskpro to Esendex
When New Organization in Deskpro
then Mark Inbox Message Read in Esendex
From Esendex to Deskpro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and Esendex
Triggers and actions 7 triggers · 19 actions
- New Organization
Triggers when a new organization is created in Deskpro.
- New Person
Triggers when a new person is created in Deskpro.
- New Ticket
Triggers when a new ticket is created in Deskpro.
- New Ticket Reply
Triggers when an agent replies to a Deskpro ticket.
- Ticket Update
Triggers when a Deskpro ticket's status changes.
- Add Message to Ticket
Adds a reply or an internal note to an existing Deskpro ticket.
- Create Organization
Creates a new organization in Deskpro.
- Delete ticket
Deletes a ticket in Deskpro.
- Find Organization
Finds a Deskpro organization by name.
- Find Person
Finds a Deskpro person by primary email address.
- Find Ticket
Finds a Deskpro ticket by its reference code.
- Get organization
Returns a Deskpro organization by its ID, including its custom field values.
- Get person
Returns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
- Get ticket
Returns a single Deskpro ticket by its ID, including its custom field values.
- Update person
Updates an existing person (contact) in Deskpro, changing only the details you fill in.
- New Inbound Message
Triggers when a new SMS is received by your Esendex account.
- New Sent Message
Triggers when a new message is sent from your Esendex account.
- Cancel Scheduled Batch
Cancels a scheduled message batch so it is not sent. Must be more than 5 minutes before the send time.
- Delete Inbox Message
Deletes a received message from your Esendex inbox. This cannot be undone.
- Get Message
Returns one sent or received message, including its status, sender, recipient and summary.
- Get Message Batch
Returns a sent message batch with counts of its messages by delivery status.
- List Inbox Messages
Returns SMS messages received by your Esendex accounts, optionally within a date range.
- List Sent Messages
Returns messages sent from your Esendex accounts, optionally filtered by recipient, status or date range.
- Mark Inbox Message Read
Marks a received message as read or unread.
- Send Scheduled SMS
Schedules an SMS to be sent from your Esendex account at a future date and time.
- Send SMS
Sends an SMS from your Esendex account to one or more phone numbers.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Deskpro and Esendex, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Esendex when something happens in Deskpro?
Any of Esendex's 9 actions, including Send Scheduled SMS, Send SMS, Get Message and Get Message Batch. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Esendex to Deskpro?
Yes. When something happens in Esendex, your agent can act in Deskpro too. This page covers both directions: Esendex's triggers and Deskpro's actions are listed here as well.
Do I have to build a connector for Deskpro or Esendex?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and Esendex without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.