# Connect DecisionRules and HelpSpace

When **New Rules** fires in [DecisionRules](https://apiant.ai/connections/decisionrules), your agent runs **Add task** in [HelpSpace](https://apiant.ai/connections/helpspace), or **New Customer** in HelpSpace to **Add folder** in DecisionRules. Describe the whole flow and it is built, tested on every scenario and kept running.

DecisionRules **1** trigger DecisionRules **10** actions HelpSpace **1** trigger HelpSpace **15** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want DecisionRules and HelpSpace to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What DecisionRules and HelpSpace can do together

### From DecisionRules to HelpSpace

- When **New Rules** in DecisionRules then **Add task** in HelpSpace
- When **New Rules** in DecisionRules then **Add task comment** in HelpSpace

### From HelpSpace to DecisionRules

- When **New Customer** in HelpSpace then **Add folder** in DecisionRules
- When **New Customer** in HelpSpace then **Add rule** in DecisionRules

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with DecisionRules and HelpSpace

## Triggers and actions 2 triggers · 25 actions

- Trigger

**New Rules**

Fires once for each new rule or rule flow added to the DecisionRules space.

- Action

**Add folder**

Create a folder under a node.

- Action

**Add rule**

Create a rule in a space.

- Action

**Add rule version**

Create a new version of a rule.

- Action

**Add tags to rule**

Add tags to a rule.

- Action

**Delete rule**

Delete a rule or rule version.

- Action

**Get rule**

Gets the latest version of a rule by its ID or alias, regardless of publication status.

- Action

**List folders**

Get the root folder tree.

- Action

**List rules**

List rules in a space.

- Action

**Update rule**

Update a rule version.

- Action

**Update rule status**

Publish/pending/archive a rule version.

- Trigger

**New Customer**

Triggers when a new customer is created.

- Action

**Add organization**

Create an organization.

- Action

**Add task**

Create a task.

- Action

**Add task comment**

Add a comment to a task.

- Action

**Customer Create**

Creates a new Customer

- Action

**Customer Delete**

Deletes a Customer

- Action

**Customer Update**

Updates a Customer

- Action

**Delete organization**

Delete an organization.

- Action

**Delete task**

Delete a task.

- Action

**Get customer**

Get a customer by id.

- Action

**Get organization**

Get an organization by id.

- Action

**List customers**

List all customers.

- Action

**List organizations**

List all organizations.

- Action

**List tasks**

List tasks.

- Action

**Update organization**

Update an organization.

- Action

**Update task**

Update a task.

## Each app on its own

- [ **DecisionRules** DecisionRules is a no-code business rule engine that lets you automate and manage complex decision logic...](https://apiant.ai/connections/decisionrules)
- [ **HelpSpace** HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service...](https://apiant.ai/connections/helpspace)

Reviews

## What our customers say

## More from DecisionRules

- [ **DecisionRules to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/decisionrules-to-hubspot)
- [ **DecisionRules to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/decisionrules-to-salesforce)
- [ **DecisionRules to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/decisionrules-to-slack)
- [ **DecisionRules to Google Sheets** Google Sheets](https://apiant.ai/connect/decisionrules-to-google-sheets)
- [ **DecisionRules to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/decisionrules-to-gmail)
- [ **DecisionRules to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/decisionrules-to-google-calendar)

## More into HelpSpace

- [ **Google Sheets to HelpSpace** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpspace)
- [ **Gmail to HelpSpace** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpspace)
- [ **Google Calendar to HelpSpace** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpspace)
- [ **Google Drive to HelpSpace** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-helpspace)
- [ **ActiveCampaign to HelpSpace** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-helpspace)
- [ **Airtable to HelpSpace** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-helpspace)

Questions

## DecisionRules and HelpSpace, answered

###

### What can start an automation from DecisionRules?

Any of DecisionRules's 1 trigger in the catalog, including New Rules. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in HelpSpace when something happens in DecisionRules?

Any of HelpSpace's 15 actions, including Update organization, Update task, Add organization and Add task. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from HelpSpace to DecisionRules?

Yes. When something happens in HelpSpace, your agent can act in DecisionRules too. This page covers both directions: HelpSpace's triggers and DecisionRules's actions are listed here as well.

###

### Do I have to build a connector for DecisionRules or HelpSpace?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
